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Holiday Inn Express Suites South - Tyler by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Suites South - Tyler by IHG

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
2421 E. S.E. Loop 323, Tyler, TX, 75701
  • University of Texas at Tyler
    ‪14 min walk‬
  • Tyler Junior College
    ‪3 min drive‬
  • Broadway Square Mall
    ‪4 min drive‬
  • Tyler, TX (TYR-Pounds Regional)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Corner

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Corner

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

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Lobby

La Quinta Inn & Suites by Wyndham Tyler - University Area

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1007)
The price is $94
per night
$109 total
includes taxes & fees
May 18 - May 19
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About this property

Holiday Inn Express Suites South - Tyler by IHG

Tyler hotel close to University of Texas at Tyler
Along with a fitness center, this hotel has a business center and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite.
Holiday Inn Express Suites South - Tyler by IHG offers 88 accommodations with DVD players and safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Tyler hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. This hotel offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Suites South - Tyler by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 1001 reviews
Rating 8 - Good. 245 out of 1001 reviews
Rating 6 - Okay. 103 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

Maria D

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer Service!

Nice place overall. The lady at the front desk was the friendliest I have ever encountered at a hotel. She was professional, courteous, and really seemed to like her job. Breakfast was good.
Stayed 1 night in Jan 2025

10/10 Excellent

Paula, Shawnee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms. Appreciate having 4 adults in one room and not feeling crammed
Stayed 1 night in Jan 2025

10/10 Excellent

Latisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

jimmy

Stayed 1 night in Nov 2024

10/10 Excellent

Brita

Stayed 1 night in Jan 2025

4/10 Poor

James

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

BAIT AND SWITCH

Website listed room as having a whirlpool in suite. We chose this location based on this information. Desk clerk advised whirlpool hasn’t worked in months but websites keep listing it as availabke(and charging for it). We arrived after a long trip and couldn’t use whirlpool. Extremely disappointing. Was late in evening. Didn’t have the energy to book somewhere else. Clerk said they had advised 3rd party online sellers but they haven’t stopped listing whirlpool. Even today, it’s still listed. UNBELIEVABLE
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was great at check in and check out
Stayed 1 night in Dec 2024

8/10 Good

Jason

Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Igor

Liked: Staff & service
The room had that old hotel room smell.
Stayed 1 night in Dec 2024

4/10 Poor

Dustin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Didn't get what I paid for ( or running water).

This hotel is a very nice place to stay. It's quiet, clean, and has very comfortable beds. However, last night I booked a room there (online) with a jetted tub, specifically for the jetted tub. When I checked in I was informed that the jets didn't work. Which means I paid extra for nothing but a larger tub. Although it wasn't what I paid for, I tried to make the best of it. Then when I woke up this morning and was going to get ready to leave, I quickly discovered that there was no water and was informed it would be off for at least another hour. So, I had to get ready( brush my teeth, etc.) without any water. No one even offered any form of compensation for me not getting a jetted tub or for doing without waster this morning. Very disappointed.
Stayed 1 night in Dec 2024

2/10 Terrible

Larry

Liked: Staff & service
Disliked: Property conditions & facilities
POOR IN ROOM LIGHTING, ELEVATORS NEED TO BE REPLACED, CARD FOR DOOR NOT EFFIECENT, WORKS SOMETIMES, DIDN'T LIKE WAY SHEETS WERE MADE UP, INTERIOR OF HOTEL SHOWING LOTS OF AGING, ETC. VERY DISAPPOINTED.
Stayed 1 night in Dec 2024

10/10 Excellent

taaka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 2 nights in Nov 2024

8/10 Good

Denise

Liked: Amenities
.
Stayed 1 night in Nov 2024

6/10 Okay

Wesley

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities

Meh

Meh. Quite run down, but under renovation. Staff wasn’t very friendly
Stayed 1 night in Nov 2024

8/10 Good

James

Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Ok but could have been better

Buildimg/Hallways/Room clean. Air conditioner did not work properly.
Stayed 1 night in Nov 2024

8/10 Good

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Janet, GRANTS PASS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That is our go-to place whenever we come to Tyler
Stayed 6 nights in Nov 2024

2/10 Terrible

James

Stayed 2 nights in Oct 2024

10/10 Excellent

Andrea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, the room was very spacious ,and comfortable.
Stayed 1 night in Oct 2024

8/10 Good

Brianna

Stayed 2 nights in Oct 2024