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Holiday Inn Tyler-Conference Center by IHG

3.0 star property

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Photo gallery for Holiday Inn Tyler-Conference Center by IHG

Front of property - evening/night
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Bar (on property)
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Free airport shuttle
$81
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
5701 S Broadway Ave, Tyler, TX, 75703
  • Place, Broadway Square Mall
    ‪15 min walk‬
  • Place, Tyler Junior College
    ‪6 min drive‬
  • Place, University of Texas at Tyler
    ‪7 min drive‬
  • Airport, Tyler, TX (TYR-Pounds Regional)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(7 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Double Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(19 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(10 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Courtyard View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Courtyard View

9.0 out of 10
Wonderful
(17 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Pool/Courtyard View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed (Pool/Courtyard View)

9.4 out of 10
Exceptional
(14 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

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Exterior
Hilton Garden Inn Tyler
  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, 1,016 reviews
Hilton Garden Inn Tyler

About this property

Holiday Inn Tyler-Conference Center by IHG

3-star Tyler hotel close to Broadway Square Mall
This smoke-free hotel features a restaurant, a 24-hour health club, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Holiday Inn Tyler-Conference Center by IHG offers 182 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour health club.
In addition to a seasonal outdoor pool, Holiday Inn Tyler-Conference Center by IHG provides a 24-hour health club and a children's pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and 6 meeting rooms. Event facilities measuring 12898 square feet (1198 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Guests can use the health club at a partner property. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site.

Holiday Inn Tyler-Conference Center by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
Holiday Inn Tyler-Conference Center by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM on request
  • Area shuttle (surcharge) up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Children's pool
  • Karaoke
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (12,898 square feet of space)

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night, plus a deposit of USD 25.00 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14.95 per person
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn South Broadway Tyler
Holiday Inn Tyler-South Broadway Hotel Tyler
Tyler Holiday Inn
Holiday Inn South Broadway Tyler Hotel
Holiday Inn South Broadway Hotel
Holiday Inn South Broadway
Holiday Inn Tyler Hotel Tyler
Holiday Inn Tyler Hotel
Holiday Inn Tyler Tyler
Holiday Inn Tyler
Hotel Holiday Inn Tyler-Conference Center Tyler
Tyler Holiday Inn Tyler-Conference Center Hotel
Hotel Holiday Inn Tyler-Conference Center
Holiday Inn Tyler-Conference Center Tyler
Holiday Inn South Broadway Tyler

Holiday Inn Tyler-Conference Center by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 504 out of 832 reviews
Rating 8 - Good. 204 out of 832 reviews
Rating 6 - Okay. 62 out of 832 reviews
Rating 4 - Poor. 33 out of 832 reviews
Rating 2 - Terrible. 29 out of 832 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Funeral

The front desk employee was so sweet and accommodating. I really wish I would have got her name. For some odd my reason my card did not process and she knew I was there for a death of a family member. She said your card did not process but we did not want to bother you with your reasoning for being here. I paid my bill in the morning with no issues. She was so unbelievably kind.
Stayed 1 night in Jul 2025

10/10 Excellent

Angel

Stayed 1 night in Jul 2025

8/10 Good

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Jul 2025

2/10 Terrible

Charles

Traveled with family
Disliked: Amenities, property conditions & facilities
Bad experience with front desk.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kimberly, Anahuac

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 2 nights in Jul 2025

6/10 Okay

Robin

Traveled with family
Liked: Staff & service
Disliked: Amenities
There was a roach in the room. The bathroom sink only had a trickle of hot water. Carpet in room looked old and musty. Not sure what was going on with the wall by the air conditioning unit.
Stayed 2 nights in Jul 2025

4/10 Poor

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelled horrible with overpowering scent of floral spray to mask orders. There are no safety bars in bath. Coffee pot didn’t work. Curtains were tattered with multiple holes in the blackout layer. Did we get a substandard room because we booked through Expedia?
Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in easy check out
Stayed 1 night in Jul 2025

6/10 Okay

Cindy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor service at the restaurant

We are building a house in the area and visit this hotel often starting a year and a half ago. The hotel front desk is wonderful and the rooms are clean and comfortable. The restaurant service is very poor every time. No acknowledgement of entering the restaurant. Most recent visit waiting almost 15 minutes for server to ask our drink order. Another 20 minutes before able to order food. Servers are on their phones, watching the tv's in the room and not paying attention to the guests. Bartender cursing loudly. Not very relaxing. However, I must say the food is always delicious. Because of the service, we have decided to go elsewhere for our food which can be inconvenient after working along hard day.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

🙌🙌🙌

Wonderful hotel and staff
Stayed 1 night in Jul 2025

4/10 Poor

Brian

The whole facility seem old. Walking down the halls was not air-conditioned very well. There was a moldy smell. The grossest thing was there was a pubic hair in the Keurig machine water containerin our room. So we didn’t bother to have coffee. I was surprised that there was no buffet breakfast. I don’t even know if they had a restaurant. Maybe they did but we just decided to leave and go out for breakfast. The hair clean beds and the air conditioning was cold, but that pubic hair kinda did us in.
Stayed 1 night in Jul 2025

8/10 Good

Nancy

Liked: Staff & service, amenities
I will stay there again because I was so glad to sleep in a comfortable bed WoW. Thank you.
Stayed 4 nights in Jul 2025

8/10 Good

Cal

Stayed 1 night in May 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable and clean and the staff was great. But not serving lunch in the dining room, was an unpleasant surprise. And access to the hotel was difficult. It would have been helpful if the access on the west side wasn't blocked off since the front access is pretty narrow with a difficult to find entrance.
Stayed 1 night in Jun 2025

10/10 Excellent

Stanley

Stayed 1 night in Jun 2025

8/10 Good

Kevon

Stayed 2 nights in Jun 2025

10/10 Excellent

Courtney

Traveled with family
Liked: Amenities
Clean, super comfortable bed. Overall would recommend!
Stayed 2 nights in Jun 2025

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Reunion

We stayed here a year ago. We stayed here this time. Thanks you hoiday inn. Beauiful stay. I wish they had a jacuzzi.
Stayed 3 nights in Jun 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Tristan, fulshear

Stayed 1 night in Jun 2025

8/10 Good

Greg

Traveled with family
Liked: Cleanliness
Front desk staff was very courteous and cleaning crew always did a good job. Beds were comfortable and lots of pillow. The cold water faucet in the sink worked only intermittently and poorly, the bathroom was very dated, and the parking lot is small where it needs to be big, resulting in long hikes to the entrance.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cherian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Tyler for my grand daughter’s 1 year old birthday. Good stay! Beds were super comfy.
Stayed 1 night in Jun 2025

10/10 Excellent

christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in this hotel every time I visit Tyler. It’s centrally located and minutes from the event center. The rooms could use a bit of a facelift but it’s still a great place to stay.
Stayed 1 night in Jun 2025