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Holiday Inn Tyler-Conference Center by IHG

3.0 star property

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Photo gallery for Holiday Inn Tyler-Conference Center by IHG

Front of property - evening/night
Exterior
Bar (on property)
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Free airport shuttle
  • Housekeeping
$81
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
5701 S Broadway Ave, Tyler, TX, 75703
  • Broadway Square Mall
    ‪15 min walk‬
  • Tyler Junior College
    ‪6 min drive‬
  • University of Texas at Tyler
    ‪7 min drive‬
  • Tyler, TX (TYR-Pounds Regional)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Pool/Courtyard View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed (Pool/Courtyard View)

9.2 out of 10
Wonderful
(12 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(9 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Courtyard View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Courtyard View

9.0 out of 10
Wonderful
(17 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(7 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Double Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(18 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Hilton Garden Inn Tyler

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, 1,001 reviews
Hilton Garden Inn Tyler

About this property

Holiday Inn Tyler-Conference Center by IHG

3-star Tyler hotel close to Broadway Square Mall
This smoke-free hotel features a restaurant, a 24-hour health club, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Holiday Inn Tyler-Conference Center by IHG offers 182 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour health club.
In addition to a seasonal outdoor pool, Holiday Inn Tyler-Conference Center by IHG provides a 24-hour health club and a children's pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and 6 meeting rooms. Event facilities measuring 12898 square feet (1198 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Guests can use the health club at a partner property. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site.

Holiday Inn Tyler-Conference Center by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
Holiday Inn Tyler-Conference Center by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM on request
  • Area shuttle (surcharge) up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Children's pool
  • Karaoke
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (12,898 square feet of space)

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night, plus a deposit of USD 25.00 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14.95 per person
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn South Broadway Tyler
Holiday Inn Tyler-South Broadway Hotel Tyler
Tyler Holiday Inn
Holiday Inn South Broadway Tyler Hotel
Holiday Inn South Broadway Hotel
Holiday Inn South Broadway
Holiday Inn Tyler Hotel Tyler
Holiday Inn Tyler Hotel
Holiday Inn Tyler Tyler
Holiday Inn Tyler
Hotel Holiday Inn Tyler-Conference Center Tyler
Tyler Holiday Inn Tyler-Conference Center Hotel
Hotel Holiday Inn Tyler-Conference Center
Holiday Inn Tyler-Conference Center Tyler
Holiday Inn South Broadway Tyler

Holiday Inn Tyler-Conference Center by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 483 out of 800 reviews
Rating 8 - Good. 196 out of 800 reviews
Rating 6 - Okay. 61 out of 800 reviews
Rating 4 - Poor. 33 out of 800 reviews
Rating 2 - Terrible. 27 out of 800 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Stayed 1 night in May 2025

10/10 Excellent

Kaye

Stayed 1 night in Jun 2025

2/10 Terrible

Sam

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Hampton Inn was much better

Stayed 2 nights in May 2025

2/10 Terrible

Arjola

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We stayed in room 122. Bathroom smelled like urine. The room smells like chlorine( found out that the pool right outside of our window). The left side of one of the mattress was so uncomfortable. No support at all. The AC unit is right next to the bed and didn’t stop working all night even after increasing the temperature. Makes me think the thermostat was not working.
Stayed 1 night in May 2025

10/10 Excellent

Todd

Stayed 1 night in May 2025

10/10 Excellent

Jodee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Judith

Disliked: Cleanliness
1st floor very noise with pool The door to my room does not close have to remember to pull door close Ironing board small end was dipping downward Second day no coffee was left
Stayed 2 nights in May 2025

10/10 Excellent

Macy

Stayed 1 night in Apr 2025

10/10 Excellent

Tera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Stayed 1 night in May 2025

10/10 Excellent

Christina, Dallas

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The young front desk girl is so nice and thoughtful!
Stayed 2 nights in May 2025

10/10 Excellent

Norberto

Stayed 2 nights in May 2025

8/10 Good

Andrea

Liked: Property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Tucker

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Policies should be more clear.

I reserved online and once I arrived, I wasn't allowed to check in because I wasn't 21. I was hours from home and wasn't able to get into a room so I had to stay in a parking lot. It didn't state that when I reserved I had to be 21 or older. It just said "must have ID" .Great times were had...
Stayed 1 night in May 2025

10/10 Excellent

Linda, Weatherford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Room was great. Loved the bar and DJ is the BEST
Stayed 2 nights in May 2025

10/10 Excellent

Carianne

Liked: Staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2025

8/10 Good

Susan

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I had a good experience at this property with one small caveat…on the last night of my stay there were a couple cockroaches on my bedspread.
Stayed 2 nights in Apr 2025

10/10 Excellent

Diann

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Reginald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay the staff is friendly and the breakfast is off the chain and the bar was excellent except not having sports on the TV
Stayed 2 nights in Apr 2025

6/10 Okay

JuVance

Liked: Staff & service
I couldn't get a hard copy of my bill
Stayed 2 nights in Apr 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff!
Stayed 1 night in Apr 2025

6/10 Okay

Epaul

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025