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Holiday Inn Tyler-Conference Center, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Tyler-Conference Center, an IHG Hotel

Front of property - evening/night
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Exterior
Bar (on property)
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Free airport shuttle

Explore the area

Map
5701 S Broadway Ave, Tyler, TX, 75703
  • Broadway Square Mall
    ‪18 min walk‬
  • Rose Rudman Park
    ‪2 min drive‬
  • CHRISTUS Mother Frances Hospital - South Tyler
    ‪4 min drive‬
  • Tyler, TX (TYR-Pounds Regional)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Pool/Courtyard View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Pool/Courtyard View)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (High Floor)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Courtyard View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Courtyard View

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible (Roll-In Shower)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hilton Garden Inn Tyler

Pool
Hot Tub
Pet friendly
Parking included
4.3 out of 5, Excellent, (1001)
The price is $116
per night
$134 total
includes taxes & fees
Feb 6 - Feb 7
Hilton Garden Inn Tyler

About this property

Holiday Inn Tyler-Conference Center, an IHG Hotel

3-star Tyler hotel close to Broadway Square Mall
This smoke-free hotel features a restaurant, a 24-hour health club, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Holiday Inn Tyler-Conference Center, an IHG Hotel offers 182 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour health club.
In addition to a seasonal outdoor pool, Holiday Inn Tyler-Conference Center, an IHG Hotel provides a 24-hour health club and a children's pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and 6 meeting rooms. Event facilities measuring 12898 square feet (1198 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Guests can use the health club at a partner property. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site.

Holiday Inn Tyler-Conference Center, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
Holiday Inn Tyler-Conference Center, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM on request
  • Area shuttle (surcharge) up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Children's pool
  • Karaoke
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (12,898 square feet of space)

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night, plus a deposit of USD 25.00 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14.95 per person
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn South Broadway Tyler
Holiday Inn Tyler-South Broadway Hotel Tyler
Tyler Holiday Inn
Holiday Inn South Broadway Tyler Hotel
Holiday Inn South Broadway Hotel
Holiday Inn South Broadway
Holiday Inn Tyler Hotel Tyler
Holiday Inn Tyler Hotel
Holiday Inn Tyler Tyler
Holiday Inn Tyler
Hotel Holiday Inn Tyler-Conference Center Tyler
Tyler Holiday Inn Tyler-Conference Center Hotel
Hotel Holiday Inn Tyler-Conference Center
Holiday Inn Tyler-Conference Center Tyler
Holiday Inn South Broadway Tyler

Holiday Inn Tyler-Conference Center, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 416 out of 692 reviews" "
Rating 8 - Good. 176 out of 692 reviews" "
Rating 6 - Okay. 52 out of 692 reviews" "
Rating 4 - Poor. 27 out of 692 reviews" "
Rating 2 - Terrible. 21 out of 692 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Stayed 3 nights in Oct 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Holiday Inn Tyler Conference Center stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

DONALD

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

REGINALD

Liked: Property conditions & facilities
Nice environment
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing
Front desk was not friendly. Room was super outdated and plain. Beds were comfy. Overall, overpriced. We’ve stayed at over hotels for way less than what we paid here.
Stayed 1 night in Oct 2024

6/10 Okay

MYAGMAR

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Shattle
Stayed 5 nights in Oct 2024

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The breakfast was excellent.
Stayed 1 night in Oct 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Stayed 4 nights in Sep 2024

10/10 Excellent

joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient, friendly staff in all areas.
Stayed 2 nights in Oct 2024

10/10 Excellent

Casandra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always use this place when I stay in Tyler friendly stay nice clean rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a clean friendly hotel with alot if great amenities. The beds were very comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Choucokri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was nice. Check in is 3 PM. We arrived 45 minutes early. They said our rooms were almost ready and would be maybe 15 minutes longer. We hung out in the lobby. Which was fine at first. Then 45 minutes later I asked and it was still not ready. The lady at the front was a huge help and found us other rooms. Which by the way was really nice! Everything was nice until we went to the bar for karaoke night and to have a few cocktails. My friends 70 year old mother had to go to the room and when she came back she had a plastic cup. The manager accused her of being drunk and was very unprofessional. She took it back to the room and when she came back they cut our group of 6 off from the bar. Let me just add 2 of them are highly classy 70 year olds. I went to the bar to ask the bartender and he said the manager said we were not to be served. I went to talk to him and he was yelling and acting a fool. I said calm down I am just trying to find out what happened so I know why we are not being served. He lost it and had the front desk call the police on us. He called the cops for a 70 year old bringing a drink from our room to the bar. All he had to do was calmly say you can’t bring that in and it would have not been an issue. The cops showed up and once our group and the witnesses talked to the cops they agreed that it was out of line. I wanted to talk to another manager but supposedly she wouldn’t be there until 8AM. I went at 10 AM and still no manager. Was told she would call
Stayed 1 night in Sep 2024

10/10 Excellent

Stacey

Stayed 1 night in Sep 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Payton

Stayed 1 night in Jul 2024

10/10 Excellent

Jerry

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Very friendly and helpful staff with excellent customer service.
Stayed 2 nights in Sep 2024

10/10 Excellent

yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

4/10 Poor

Kristyn

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Just not impressed
I want to start of by saying the front desk people were very nice and hospitable. The problem I had was the type of room we reserved was not the same type of room we received. They did move us but we had to pay extra. The room was also not the cleanest. The bed had a dime in it so we weren’t sure if the sheets had been washed so we slept on top of the bedding. Calling room service didn’t do a thing and was told they didn’t even have pillows for my kids to sleep on the pullout! Stopped me mid sentence and told me to check the drawers they are in there. Checked, no pillows! Told me she would bring them no pillows! Had yo go to front desk and ask myself. Just was not impressed!
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay annually for a mountain bike race at Lindsey Park. Great hotel, staff was amazing especially front desk lady,Awa and her manager/supervisor.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Stayed 1 night in Aug 2024