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Holiday Inn Tyler-Conference Center by IHG

3.0 star property

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Photo gallery for Holiday Inn Tyler-Conference Center by IHG

Front of property - evening/night
Exterior
Exterior
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
$120
includes taxes & fees
Mar 25 - Mar 26

Explore the area

View in a map
5701 S Broadway Ave, Tyler, TX, 75703
  • Place, Broadway Square Mall
    ‪15 min walk‬
  • Place, Rose Rudman Park
    ‪17 min walk‬
  • Place, University of Texas at Tyler
    ‪7 min drive‬
  • Airport, Tyler, TX (TYR-Pounds Regional)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(7 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(19 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(10 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Courtyard View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Courtyard View

9.0 out of 10
Wonderful
(18 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Pool/Courtyard View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Pool/Courtyard View)

9.4 out of 10
Exceptional
(15 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Tyler-Conference Center by IHG

3-star Tyler hotel close to Broadway Square Mall
This smoke-free hotel features a restaurant, a 24-hour health club, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Holiday Inn Tyler-Conference Center by IHG offers 182 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour health club.
In addition to a seasonal outdoor pool, Holiday Inn Tyler-Conference Center by IHG provides a 24-hour health club and a children's pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and 6 meeting rooms. Event facilities measuring 12898 square feet (1198 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Guests can use the health club at a partner property. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site.

Holiday Inn Tyler-Conference Center by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
Holiday Inn Tyler-Conference Center by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM on request
  • Area shuttle (surcharge) up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Children's pool
  • Karaoke
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (12,898 square feet of space)

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night, plus a deposit of USD 25.00 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14.95 per person
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn South Broadway Tyler
Holiday Inn Tyler-South Broadway Hotel Tyler
Tyler Holiday Inn
Holiday Inn South Broadway Tyler Hotel
Holiday Inn South Broadway Hotel
Holiday Inn South Broadway
Holiday Inn Tyler Hotel Tyler
Holiday Inn Tyler Hotel
Holiday Inn Tyler Tyler
Holiday Inn Tyler
Hotel Holiday Inn Tyler-Conference Center Tyler
Tyler Holiday Inn Tyler-Conference Center Hotel
Hotel Holiday Inn Tyler-Conference Center
Holiday Inn Tyler-Conference Center Tyler
Holiday Inn South Broadway Tyler

Holiday Inn Tyler-Conference Center by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 552 out of 901 reviews
Rating 8 - Good. 217 out of 901 reviews
Rating 6 - Okay. 65 out of 901 reviews
Rating 4 - Poor. 35 out of 901 reviews
Rating 2 - Terrible. 32 out of 901 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Erin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable, we did not use the bar or breakfast services. Staff was very friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sean

Liked: Amenities
Great staff. Great food and bar area. Walking distance to several restaurants and shopping
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

10/10 Excellent

Felipe

Stayed 1 night in Dec 2025

10/10 Excellent

CHRISTIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, staff is friendly and h
Stayed 1 night in Dec 2025

10/10 Excellent

Marty

Business traveler
Liked: Cleanliness, staff & service, amenities
Old school Holiday inn. Great bed. Food was awesome in the restaurant.
Stayed 1 night in Dec 2025

2/10 Terrible

Jordan

Business traveler
Disliked: Amenities
Around 2 a.m., people were outside screaming and making a lot of noise, and I wasn’t able to sleep because of it. This really affected the quality of my stay.
Stayed 1 night in Dec 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Robert

Stayed 2 nights in Dec 2025

10/10 Excellent

Robyn

Stayed 2 nights in Nov 2025

6/10 Okay

Michael

Business traveler
Liked: Amenities, property conditions & facilities
a/c didnt work room and hotel was like a sauna did not match pictures
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
clean room!!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean and spacious room. Staff was very friendly and helpful. Would highly recommend this place for a stay.
Stayed 1 night in Nov 2025

4/10 Poor

Mitchell

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our experience started poorly when we stepped off the elevator and were hit with an overwhelming smell of marijuana smoke. The odor was so strong in our assigned room that we had to immediately return to the lobby and demand a room switch. ​While the staff moved us, the second room was hardly an upgrade. The furniture was incredibly old and outdated, looking like it hadn't been changed in years. The maintenance was clearly neglected as well; the laminate flooring was peeling up right near the bathroom entrance, which was a tripping hazard. To make matters worse, when we pulled back the covers, we found a visible stain on the bedsheets. ​Between the lack of cleanliness and the dilapidated state of the rooms, I cannot rate our experince past poor.
Stayed 1 night in Nov 2025

4/10 Poor

Kasity

Stayed 1 night in Nov 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was welcoming and place was clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly! Clean rooms and good food!!! I loved this hotel. I’ve stayed at hundreds and this is one of the best.
Stayed 3 nights in Nov 2025

2/10 Terrible

Kathy

Traveled with family
Liked: Staff & service
I normally don’t leave low reviews, but this experience was unacceptable. There was no cold water at all in the room. The faucet and the shower only put out scalding hot water, making it impossible to wash hands, shower, or even brush my teeth safely. I reported it, but nothing was fixed during my stay. A hotel should at the very least provide safe, usable water, and this one failed at the most basic level. I would not stay here again until this issue is addressed.
Stayed 1 night in Nov 2025

8/10 Good

Casey

Stayed 3 nights in Nov 2025

8/10 Good

Katherine

Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Shane

Stayed 1 night in Nov 2025

10/10 Excellent

Marco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh Food and Great Selection at the Bar
Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Jul 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was really good with good options. And the bar was a full bar, great staff and knowledge about mixing drinks. They also had karaoke the night we were there which was nice
Stayed 1 night in Nov 2025

2/10 Terrible

Daniel

They didn’t give me the room or let me in
Stayed 1 night in Nov 2025