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Coach House Hotel & Spa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Coach House Hotel & Spa

Indoor pool, outdoor pool, open 8 AM to 5 PM, pool umbrellas
Minibar, in-room safe, desk, alarm clocks
Pub
Pub
40-inch flat-screen TV with satellite channels, TV

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available

Explore the area

Map
Old Coach Road, Tzaneen, Limpopo, 0850
  • Agatha Crocodile Ranch
    11 min drive
  • Tzaneen Dam Nature Reserve
    26 min drive
  • Debengeni Falls
    38 min drive
  • Tzaneen (LTA)
    46 min drive

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, alarm clocks

Deluxe Twin Room

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed

40-inch flat-screen TV with satellite channels, TV

Presidential Suite, 1 King Bed

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Suite

Minibar, in-room safe, desk, alarm clocks

Twin Suite

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Bedroom, Garden View

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Double Room

40-inch flat-screen TV with satellite channels, TV

Deluxe Double Room

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, alarm clocks

Suite, 1 King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Coach House Hotel & Spa

3-star Tzaneen hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a restaurant, a bar/lounge, and a sauna are onsite.
Coach House Hotel & Spa offers 39 air-conditioned accommodations with minibars and safes. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, bathrobes, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and hair dryers can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Agatha Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 12 years old are not allowed in the spa without adult supervision.
In addition to a full-service spa, Coach House Hotel & Spa features an indoor pool and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This family-friendly hotel also offers a sauna, spa services, and a terrace. Complimentary self parking is available on site.

Coach House Hotel & Spa is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Zeederberg Restaurant - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
The John Buchan Bar - Onsite pub. Open daily.
Room service (during limited hours) is available.

Languages

Afrikaans, English, Xhosa, Zulu

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: ZAR 350 for adults and ZAR 175 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The John Buchan Bar
  • Zeederberg Restaurant

Things to do

  • Fishing
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 floor
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately ZAR 350 for adults and ZAR 175 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Pool access available from 8 AM to 5 PM
Children under 12 years old are not allowed in the spa without adult supervision

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Coach House Tzaneen
Coach Hotel Tzaneen
Coach House Hotel Tzaneen
Coach House Hotel
Coach House Hotel & Spa Hotel
Coach House Hotel & Spa Tzaneen
Coach House Hotel & Spa Hotel Tzaneen

Coach House Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 49 reviews" "
Rating 8 - Good. 16 out of 49 reviews" "
Rating 6 - Okay. 11 out of 49 reviews" "
Rating 4 - Poor. 4 out of 49 reviews" "
Rating 2 - Terrible. 2 out of 49 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chanel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic suite with all the amenities and comforts. Delicious dinner. Wonderful staff.
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgrafeful insult to culinarism & high-end travel
The stay was a shitshow, and nor the reception or the general manager felt need to apologize, let alone offer any compensation. They claim to have an airport transfer. They don’t. Then they tried to cheat me out of the room I’d booked & paid for: I was left alone to find a dirty, crumbling room without even the number on the door at the edge of the estate, with no phone to contact the reception, so I had to walk back there. They had nerve to claim it was the right room. When I clearly pointed out it wasn’t, she asked me ”if I wanted to see the room I had booked”?! I was promised my luggage would be moved there. It wasn’t- had to do it myself, too. New room had a phone, but no information about services they supposedly provide or even as to even what was the number to the reception, so again I had to walk back to the reception to sort out all the new issues. The room had no minibar they advertized, TV was a couple of grainy channels impossible to watch. Wi-fi didn’t work half the time. To my surprise restaurant wasn’t open for lunch, so had to go hungry. Hotel also advertizes its restaurant as some kind of culinary haven, but for dinners there was a crap buffet (chicken wings are their idea of high end cuisine), wherr food either ran out or was inedible: meat grossly overcooked and tough. Serving staff was unprofessional. Pool was small, dirty & equipped with just 2 sun loungers. Don’t waste your time or money on staying here!
Stayed 2 nights in Dec 2021

8/10 Good

Thabo

Liked: Property conditions & facilities, room comfort
4-Star Potential at 3-Star Level.
Management needs to seriously apply quality assurance processes. Especially on cleanliness of rooms and restuarant service. A mere ordering of drinks from some waitress, in a quarter full dinning place, took about 20 minutes. Covid lockdown restrictrictions -vely affected some hospitality businesses. But this doesnt mean quality service should be below 3-star level. Except my concerns, my stay was good with magnificent views!
Stayed 3 nights in Jan 2022

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, room comfort
Precious history
It is a beautiful place with precious history and stories. The view is spectacular. It is however sad that the place is neglected and I understand it is due to the covid pandemic hitting the industry hard. I really hope things pick up and that the old lady can get back her former sparkle and grandeur.
Stayed 4 nights in Aug 2021

10/10 Excellent

KABELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i had great time
wonderful
Stayed 6 nights in Mar 2021

8/10 Good

Rico

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Little piece of history and good value for money
Coach House is filled with nostalgia and has a fantastic setting. We had two rooms. One was quite dated and the other more modern. Both were excellent value though. Staff were extremely helpful, especially Thomas and Annah in the restaurant.
Stayed 1 night in Oct 2020

10/10 Excellent

Oliver

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

JayLeyt, Johannesburg

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rooms are spacious and clean, but the key card did not work and took many attempts before the door opened. The buffet breakfast on the Sunday was cold and this was disappointing as the a la carte breakfast on the Saturday was excellent.
Stayed 2 nights in Nov 2019

8/10 Good

Sisa

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2019

10/10 Excellent

Frans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was amazing
Stayed 1 night in Oct 2019

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain air
Beautiful location with great views on the nearby mountains, forests and fruit plantations with a nice little spa. WIFI available only around the restaurant area. Nice team...
Stayed 1 night in Sep 2019

10/10 Excellent

Ralph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing value
Hotel from a different era. This is a great old hotel. It certainly has seen better days but there is an old world charm about the place. The hotel was built many years ago and has been updated and renovated along the way. It’s been a while since the last renovation but the rooms are very nice and spacious. The rate we got included breakfast and what an outstanding value! The breakfast spread alone would have cost about what we paid for room including breakfast in the USA. The rooms are fairly well maintained. The bed was comfortable and the room is very quiet. We booked the suites and having a fireplace in the room with a log fire made the room even more appealing. The views are amazing! Had dinner at the restaurant and again outstanding value. Very much enjoyed this visit.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities
Expedia price good value for money. But the overall experience would be improved with attention to the "little things". E.G tables not properly cleared, dirty cutlery and crockery left from previous diners. Buffet breakfast adequate but an on demand egg service would improve service.
Stayed 1 night in Aug 2019

6/10 Okay

Riaan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice view but dirty
The Staff is friendly and very helpful. The food was excellent though the rooms cleanliness are disappointing. The carpets are extremely dirty, the spider webs are visible in corners. The towels has holes in.
Stayed 2 nights in Jun 2019

10/10 Excellent

Phillipine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an incredible time celebrating my birthday. The views are amazing, the food delicious. I was just a bit disappointed that I was allocated a room that I had not booked for (standard twin room instead of the king suite) but after communicating with reservations I was given the correct room. My husband and I had an excellent stay
Stayed 1 night in Jan 2019

6/10 Okay

Nicholas

Liked: Cleanliness
Wonderful views but not much else
This hotel has seen better days. While the rooms are huge and well appointed they are very dated and need refreshing. The staff all seemed attentive enough, but our dinner experience was not great and it then took almost 30 min to get the bill. Spa is large but seems to lack staff and certainly needs a receptionist. Again, the decor, etc could be updated. But the treatment I had (pedi) was excellent. The oddest thing of all though was the DJ above the pool blaring hard core techno throughout the day while the guests are trying to enjoy the relaxing surroundings - We only lasted 10 min and then retreated to our room to nurse our bleeding ear drums. Lovely views though...
Stayed 1 night in Dec 2018

8/10 Good

Khetiwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

George

sadly the standards have dropped since last we were there...generally rooms and interior need a facelift especially the bathrooms and could be cleaner...more training for the staff
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful weekend away
We had a wonderful weekend. The staff were very friendly and helpful. The place is very comfortable, relaxing. There’s a Spa, heated pool, small gym and a nice cozy restaurant. Some maintenance needs to be done on the property like getting a fresh coat of paint and we had a lot of ants next to the room but nothing to hinder our stay.
Stayed 2 nights in May 2018

6/10 Okay

Tsakane

Liked: Staff & service
Very lovely facility. Room 19 needs carpet change.

8/10 Good

Martie

Liked: Cleanliness, staff & service, room comfort
We have been there 30 years ago and now again - the place is a bit run down but the people very friendly and good service

10/10 Excellent

Rofhiwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing The lady at reception is such a darling she treated us like family The restaurant omg The room was very clean Everythng was on point

8/10 Good

Althea

Liked: Cleanliness, staff & service, room comfort
We enjoyed our stay and were made to feel very welcome but the evening meal of roast crispy pork we had was very disappointing as the pork was not crispy and rather tough. The presentation and the vegetables were very good
Stayed 1 night in Feb 2018

4/10 Poor

Mr Henry

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
An icon going to waste!
I know the Coach House from the days it was in it's heyday, now, it's sad to see such an iconic place being so badly run and managed that it's going to resort to a no-go place if something isn't done asap! Just very sad to see this happening, really, it used to be so amazing, now, I don't know...
Stayed 1 night in Jan 2018