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Urugano Virunga Palace

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Urugano Virunga Palace

Restaurant
Standard Double Room | Bathroom | Hair dryer, slippers, bidet, towels
Exterior
Front of property
Single Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

Map
Musanze, Muhoza, Northern Province
  • Cathedral of Ruhengeri
    3 min drive
  • Musanze Modern Market
    3 min drive
  • Shyira Diocese Cathedral
    3 min drive
  • Gisenyi (GYI)
    91 min drive

Room options

View all photos for Double Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

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Exterior

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Pool
Spa
Parking included
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4.0 out of 5, Very Good, (3)
The price is $271
per night
$320 total
includes taxes & fees
Jan 12 - Jan 13
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About this property

Urugano Virunga Palace

3-star Muhoza guest house with restaurant
Along with a restaurant, this smoke-free guesthouse has a bar/lounge and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free use of bicycles, dry cleaning, and laundry facilities are onsite.
Urugano Virunga Palace offers 6 accommodations with slippers and hair dryers. This Muhoza guesthouse provides complimentary wireless Internet access. Bathrooms include bathtubs or showers and bidets. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the guesthouse include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The guesthouse offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Muhoza guesthouse also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Urugano Virunga Palace is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
Urugano Virunga Palace has a restaurant on site.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Hiking/biking trails
  • Mountain biking

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Grab bar near toilet
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • No elevator
  • Sign language-capable staff
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils

More

  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from August 22 2023 to August 20 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs only

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators

Property is also known as

Urugano Virunga Palace Muhoza
Urugano Virunga Palace Guesthouse
Urugano Virunga Palace Guesthouse Muhoza

Urugano Virunga Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

9.0/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Karalyn

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, it was a very pleasant stay. Clean and comfortable, and I felt safe. The chef was excellent.
Stayed 1 night in Aug 2023

10/10 Excellent

Jean-Philippe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated very much the calm and comfort of the house and the room. It's calm, comfortable and very clean.
Stayed 1 night in Aug 2023