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Hotel Palacio de Úbeda 5 G.L.

5.0 star property
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Photo gallery for Hotel Palacio de Úbeda 5 G.L.

Seasonal outdoor pool, pool umbrellas, sun loungers
View from room
Bar (on property)
Bar (on property)
City view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Parking available
  • Spa
  • Laundry
$173
includes taxes & fees
Sep 23 - Sep 24

Explore the area

View in a map
Juan Pasquau, 4, Úbeda, Jaén, 23400
  • Ubeda Town Hall
    ‪3 min walk‬
  • Plaza de Toros
    ‪8 min walk‬
  • Hospital de Santiago
    ‪8 min walk‬

Room options

View all photos for Junior Suite (Para 2)

Junior Suite (Para 2) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite (Para 2)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Doble Familiar Deluxe (3 adultos)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Doble Familiar Deluxe (3 adultos)

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Doble Familiar Deluxe (2 adultos 1 nino)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Doble Familiar Deluxe (2 adultos 1 nino)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Junior Suite Familiar (3 adultos)

Junior Suite Familiar (3 adultos) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite Familiar (3 adultos)

  • 592 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite Familiar (2 adultos 1 niño)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite Familiar (2 adultos 1 niño)

  • 592 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premium Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Suite

  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Doble Superior Deluxe (Para 2)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Doble Superior Deluxe (Para 2)

8.0 out of 10
Very good
(5 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Luxury Suite

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Presidential Suite

  • 1076 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Palacio de Úbeda 5 G.L.

5-star Úbeda hotel steps from Sinagoga del Agua
This smoke-free hotel features 2 restaurants, a full-service spa, and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, valet parking, and massage/treatment rooms.
Hotel Palacio de Úbeda 5 G.L. offers 37 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 45-inch plasma televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Hotel Palacio de Úbeda 5 G.L. features a full-service spa and a seasonal outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

6 meeting rooms are available. This luxury hotel also offers a terrace, multilingual staff, and concierge services. Onsite parking is available (surcharge).

Hotel Palacio de Úbeda 5 G.L. is a smoke-free property.

A complimentary manager's reception is offered each day.
Hotel Palacio de Úbeda 5 G.L. has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Valet parking on site (EUR 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 6 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Renovated entire property - September 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heated floor
  • Heating (climate-controlled)
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 19 for adults and EUR 12 for children
  • Valet parking fee: EUR 24 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Palacio Úbeda Hotel
Palacio Úbeda
Palacio de Úbeda 5 G.L.
Palacio De Ubeda 5 G L Ubeda
Hotel Palacio de Úbeda 5 G.L. Hotel
Hotel Palacio de Úbeda 5 G.L. Úbeda
Hotel Palacio de Úbeda 5 G.L. Hotel Úbeda

Hotel Palacio de Úbeda 5 G.L. Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 98 reviews
Rating 8 - Good. 28 out of 98 reviews
Rating 6 - Okay. 11 out of 98 reviews
Rating 4 - Poor. 6 out of 98 reviews
Rating 2 - Terrible. 1 out of 98 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Palacio de Ubeda was a wonderful stay. Perfectly located to all around the area - walkable city. Staff were extremely friendly and assisted us when required. Highly recommended.
Stayed 4 nights in May 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room!
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Alexandra

Stayed 2 nights in Sep 2024

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel and staff very welcoming and helpful. Room was spacious and immaculate. The bed was so comfortable so had a great night’s sleep.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Trevor

Stayed 1 night in May 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, friendly staff

The hotel was so beautiful and the staff so friendly. We loved our one-night stay there.
Stayed 1 night in Sep 2023

10/10 Excellent

brandy, hermosa beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was wonderful! The property and location was fantastic. I could of not been more pleased.
Stayed 2 nights in Feb 2023

8/10 Good

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, disappointing that the spa was not open? Parking booking was very confusing.
Stayed 2 nights in Oct 2022

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in the historic quarter

The hotel is located in the centre of the beautiful historic town - within a very short walking distance of bars and restaurants. The hotel itself is lovely - well appointed, spotlessly clean large bedrooms and all the staff were very friendly and helpful. Breakfast was very good and it was great to have waiter service not the usual buffet style experience. A minor improvement would be in room tea and coffee making facilities which are generally the norm for this standard of hotel. But overall it was a great place to stay - highly recommended and Ubeda is a real delight.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs a little interior updating . Exterior is beautiful!
Stayed 1 night in Mar 2020

6/10 Okay

Lucie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

he reception is deceiving

The hôtel is very Nice and will situated but the staff at the réception quitte nasty
Stayed 1 night in Nov 2019

6/10 Okay

Volha

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The stay was ok. I would not give the hotel 5 stars. Strong 4. Customer service is not very good. Was expecting much better .
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó el hotel. Hermoso. El staff muy amable y atento. Las habitaciones de lujo
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
TV and wifi didn’t work properly. No hot water when we arrived.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not what I expected - dirty carpets, old facilities, dated spa...it is not 5 star
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our request for two single beds had been ignored. At breakfast we were ignored for about 15 mins.
Stayed 2 nights in May 2019

6/10 Okay

Melanie, New York

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Instagram Hotel - this hotel looks good on the surface but is nowhere near a 5 stars hotel. Attention to details caracterizes 5 star hotels (staff, rooms, etc), in The palacio Ubeda, hangers are branded ‘Mango’ (fast fashion brand): this is just an example. It does not prevent a good night sleep, but do not expect services of a 5 stars.
Stayed 1 night in Nov 2018

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic one night stay, treating ourselves.

One night stop here on a 2 week driving tour of Andalucia. Excellent service from the minute we walked through the door. Bags taken to our room whilst checking in. Valet car parking too. Spacious room with free standing hot tub, separate rain shower wet room, and a fancy toilet that washes and blow dries you!! Went for a dip in the roof top pool and it was very cold (it is October after all) Paid for the use of the thermal spa and have to say highly recommended. Didn't eat in hotel, rather we went to the selection of tapas restaurants with street dining on road adjacent to the hotel. Had a lovely wander around the town in the vending, you can pretty much see all there is to see in an hour. All in all highly recommended.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location. Staff excellent. Lobby decor excellent. Room decor not quite thought through. Room facilities excellent
Stayed 1 night in Sep 2018

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cultural break

Fabulous room. Just short of a comfortable sofa or seat, plenty room for one to be put in. Also a long mirror maybe inside wardrobe. Food in gastrobar great, not worth eating anywhere else in town. Staff in bar couldn't be better especially Raphael. Recommend to anyone for a break in Ubeda.
Stayed 2 nights in Jul 2018

2/10 Terrible

Keith

Disliked: Staff & service, property conditions & facilities

Definitely not 5 star!

We booked a junior suite. It had poor views of an old tower with boarded up windows and thick bird droppings on the windowsill.The room was built round a tower, with floor to ceiling windows covered by thin curtains. The other small window overlooked the street.The TV was an afterthought with cables running from it across the wall to the sockets.The coffee making facilities were placed right underneath the TV which jutted so you could crack your head on the TV corner.The room had a separate shower room & toilet but the bath and the basins were in the suite next to the bed.I could understand the logic of this if you had a view from the bath.There was a sheaf of 6 photocopied tatty pieces of paper in a folder which comprised of the only information provided about the hotel and surrounding areas.Unlike the description there was no city view and there were no extras in the empty minibar only water.Although there was a swimming pool onsite it was very difficult to find.We had booked half board and were looking forward to eating in the 5 star restaurant.But the restaurant was closed and the staff were very coy about when its going to re-open. Our meal was served in a tiny room off the bar set up with 4 tables. Another couple sat next to us but it was quite intimidating as they were close enough to hear every word of conversation. Beakfast in the morning was good although it's an extra 18 euros if you wanted cooked food. All in all not a pleasant experience. Just an expensive one!
Stayed 1 night in Jun 2018

8/10 Good

Patricia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A discovery place

Úbeda is quite a calm and charming city protects Ted by UNESCO. The hotel works on a previous palace, they have done an amazing job to restore the place. Still few details could be added to make it perfect; I.e the swimming at the roof top is really nice but there isn’t a bar to grab a refreshing drink. The room was very spacious as we took a big one. Few decoration could still be addressed as the empty space looks a bit bizarre. The staffs were really nice and the personalized breakfast was really enjoyable. The location is very convenient to just jump out and discover the historical monuments and places. The views from the Mirador towards the olives fields are breathtaking! Please be aware that you are in Spain and no restaurant opens before 8:00PM! The toilets are equipped with the Japanese technology, quite an experience :-)
Stayed 1 night in Jul 2018