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Alaya Resort Ubud

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alaya Resort Ubud

Aerial view
Breakfast, lunch, dinner served; Indonesian cuisine
Aerial view
Lobby lounge
Minibar, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast available
  • Parking included

Explore the area

Map
Jl. Hanoman, Ubud, Bali, 80571
  • Ubud Monkey Forest
    4 min walk
  • Agung Rai Museum of Art
    7 min walk
  • Petani Restaurant
    1 min walk
  • Denpasar (DPS-Ngurah Rai Intl.)
    71 min drive

Room options

View all photos for Exclusive Room (Alaya Room)

View from room

Exclusive Room (Alaya Room)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Room (Connecting Room)

Minibar, in-room safe, desk, laptop workspace

Family Room (Connecting Room)

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Room (With 1 x Airport Transfer)

View from room

Deluxe Room (With 1 x Airport Transfer)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Suite (Alaya)

32-inch LCD TV with cable channels, TV

Suite (Alaya)

  • 1141 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room (Alaya Room with Spa Package)

Minibar, in-room safe, desk, laptop workspace

Exclusive Room (Alaya Room with Spa Package)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Exclusive Room (Alaya Room with 1x Airport Transfer)

Minibar, in-room safe, desk, laptop workspace

Exclusive Room (Alaya Room with 1x Airport Transfer)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Suite, 2 Bedrooms (Connecting Room)

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Connecting Room)

  • 1679 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Room with Spa Package

Minibar, in-room safe, desk, laptop workspace

Deluxe Room with Spa Package

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

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Aerial view

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4.8 out of 5, Exceptional, (824)
The price is $192
per night
$232 total
includes taxes & fees
Jan 6 - Jan 7
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About this property

Alaya Resort Ubud

5-star Ubud resort, connected to a shopping center in Ubud City-Centre
Along with 2 outdoor pools, this smoke-free resort has a full-service spa and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include a fitness center, a poolside bar, and massage/treatment rooms.
Alaya Resort Ubud offers 106 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DaLa Spa has 6 treatment rooms including rooms for couples. Services include massages and body treatments. Guests under 14 years old are not allowed in the spa.
Alaya Resort Ubud features a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. The resort offers a restaurant. A poolside bar is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and a meeting room. This luxury resort also offers spa services, a library, and a terrace. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite uncovered valet parking is complimentary.

Alaya Resort Ubud is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Brasserie Restaurant - This restaurant specializes in Indonesian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Free uncovered valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: IDR 292,875 for adults and IDR 140,580 for children
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Brasserie Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body treatments
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in a Domestic & KITAS Deals room type must present Indonesian ID or KITAS at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately IDR 292875 for adults and IDR 140580 for children
  • Airport shuttle fee: IDR 908000 per vehicle (maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Connecting doors of the Family Room to the Alaya Rooms are only accessible through the balcony in the old building and through the front door in the new building.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the spa

Property is also known as

Alaya Hotel
Alaya Hotel Ubud
Alaya Ubud
Ubud Alaya
Alaya Resort Ubud Bali
Alaya Ubud Resort
Alaya Resort

Alaya Resort Ubud Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 716 out of 1001 reviews" "
Rating 8 - Good. 223 out of 1001 reviews" "
Rating 6 - Okay. 40 out of 1001 reviews" "
Rating 4 - Poor. 14 out of 1001 reviews" "
Rating 2 - Terrible. 8 out of 1001 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
The staff, food, room, shower were all amazing. And the location is perfect. I would absolutely recommend the Alaya for anyone considering Ubud.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Although loud in front due to traffic and noise from the street, inside it was a tranquil paradise. The room was spacious and quiet with everything you need. The staff is very friendly and eager to appease you in any way possible. We went to the spa every day as it had amazing treatments and was so relaxing. We would definitely stay there again!
Stayed 4 nights in Sep 2024

10/10 Excellent

LOUISA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax at a beautiful resort in Ubud
Stunning spot in the rice fields and close to monkey forest.
Stayed 3 nights in Sep 2024

10/10 Excellent

Seung Yeon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were friendly, welcoming. Very good location. Easy to access everywhere as a first visit Ubud traveler Would recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jasmine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay! 10/10 recommend
Stayed 4 nights in Aug 2024

10/10 Excellent

Kayo, hammond park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, I didn’t want to leave
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jan 2024

10/10 Excellent

emelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Right in the city center. The spa was great. Would love to return. The bathroom was a bit too open, only separated by a curtain so if you have company make sure you’re comfortable with each other. Very happy with our stay. Staff were so nice.
Stayed 2 nights in Aug 2024

8/10 Good

Shaheena

Stayed 1 night in Jul 2024

8/10 Good

Shaheena

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Lovely hotel in centre of Ubud
Stayed 4 nights in Jul 2024

10/10 Excellent

bhavni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at Alaya.would come back anytime.
Stayed 5 nights in Jul 2024

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Charlene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a stunning property with amazing staff. I stayed in a king bed suite with a living area, balcony and massive shower with a separate soaking tub. The nearby Pison restaurant is a must. I will be back!
Stayed 7 nights in Jul 2024

8/10 Good

MAK-HAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt get any so called VIP benefit, it is just a marketing from Expedia?
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time here would definitely come back
Stayed 3 nights in Jul 2024

10/10 Excellent

Rajen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very welcoming. Highly recommend the spa. 4 days gave enough time to see Ubud but could easily have stayed longer
Stayed 5 nights in Jul 2024

10/10 Excellent

Dhansukhlal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing stay at this place. Very friendly staff. Clean rooms and good facilities in the room and also garden and swimming pools. Plus massage service offered .
Stayed 1 night in Jul 2024

6/10 Okay

geiselle

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Guilty before charged
The Alaya Hotel property is very beautiful and the restaurant is decent. The rooms are clean and comfortable. However there is a disconnect with the staff. I traveled with a large group that all booked separate rooms and each room had the same experience. The staff acts very nervous when check out times near and they become very insistent upon closing out your room charges..banging on room doors, interrupting meals, finding you at the pool or spa..it’s very strange and quite unsettling. I will say it darkened our experience at the Alaya and on return to Bali we will not stay again. The vibe is very low. Making the patrons feel as like they have intent to walk out on their bill. I’m not sure if the Alaya experiences a lot of thrift but if that’s the case they should increase the deposit to more that 1,000,000 rp to avoid ting’s harassment
Stayed 8 nights in Jun 2024

10/10 Excellent

EMILY

Stayed 2 nights in Jun 2024

10/10 Excellent

EMILY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Natasha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and service
Stayed 4 nights in Jun 2024

10/10 Excellent

Franco

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a pleasant surprise ! Wonderful resort, friendly staff and great location. Glad I didn't cancel my booking. I had intention staying somewhere else.
Stayed 4 nights in Jun 2024

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was just exceptional! The staff couldn't do more to help, they were so lovely and friendly. The hotel was beautiful, we hardly wanted to leave it at times! We can't wait to come back.
Stayed 4 nights in May 2024

10/10 Excellent

Priscilla

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will visit next time again:)
Stayed 2 nights in Jun 2024