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Alaya Resort Ubud

5.0 star property

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Photo gallery for Alaya Resort Ubud

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1 bedroom, minibar, in-room safe, desk
Couples treatment rooms, body treatments
Breakfast, lunch, dinner served; Indonesian cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Spa
$237
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Jl. Hanoman, Ubud, Bali, 80571
  • Ubud Monkey Forest
    ‪4 min walk‬
  • Ubud Traditional Art Market
    ‪17 min walk‬
  • Ubud Palace
    ‪18 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪36 min drive‬

Room options

View all photos for Exclusive Room (Alaya Room)

View from room

Exclusive Room (Alaya Room)

9.6 out of 10
Exceptional
(16 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Room (Connecting Room)

1 bedroom, minibar, in-room safe, desk

Family Room (Connecting Room)

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Room (With 1 x Airport Transfer)

View from room

Deluxe Room (With 1 x Airport Transfer)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Suite

32-inch LCD TV with cable channels, TV

Suite

10.0 out of 10
Exceptional
(1 review)
  • 1141 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room (Alaya Room with Spa Package)

1 bedroom, minibar, in-room safe, desk

Exclusive Room (Alaya Room with Spa Package)

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Exclusive Room (Alaya Room with 1x Airport Transfer)

1 bedroom, minibar, in-room safe, desk

Exclusive Room (Alaya Room with 1x Airport Transfer)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Suite, 2 Bedrooms (Connecting Suite and Alaya Room)

1 bedroom, minibar, in-room safe, desk

Suite, 2 Bedrooms (Connecting Suite and Alaya Room)

  • 1679 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

9.6 out of 10
Exceptional
(11 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Room with Spa Package

1 bedroom, minibar, in-room safe, desk

Deluxe Room with Spa Package

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

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About this property

Alaya Resort Ubud

5-star Ubud resort, connected to a shopping center in Ubud City-Centre
Along with 2 outdoor pools, this smoke-free resort has a full-service spa and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include a fitness center, a poolside bar, and massage/treatment rooms.
Alaya Resort Ubud offers 106 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DaLa Spa has 6 treatment rooms including rooms for couples. Services include massages and body treatments. Guests under 14 years old are not allowed in the spa.
Alaya Resort Ubud features a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. The resort offers a restaurant. A poolside bar is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and a meeting room. This luxury resort also offers spa services, a library, and a terrace. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite uncovered valet parking is complimentary.

Alaya Resort Ubud is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Brasserie Restaurant - This restaurant specializes in Indonesian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Free uncovered valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: IDR 292,875 for adults and IDR 140,580 for children
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Brasserie Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body treatments
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in a Domestic & KITAS Deals room type must present Indonesian ID or KITAS at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately IDR 292875 for adults and IDR 140580 for children
  • Airport shuttle fee: IDR 1028500 per vehicle (maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Connecting doors of the Family Room to the Alaya Rooms are only accessible through the balcony in the old building and through the front door in the new building.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the spa

Property is also known as

Alaya Hotel
Alaya Hotel Ubud
Alaya Ubud
Ubud Alaya
Alaya Resort Ubud Bali
Alaya Ubud Resort
Alaya Resort

Alaya Resort Ubud Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 730 out of 1002 reviews
Rating 8 - Good. 208 out of 1002 reviews
Rating 6 - Okay. 40 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

shan-ren

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in middle of Ubud

Its a lovely hotel in the middle of Ubud. Pools clean, garden lovely & the rooms are large. The staff are lovely.
Stayed 6 nights in May 2025

10/10 Excellent

JANEEN, STOCKTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hospitality was superb great staff clean rooms and spacious
Stayed 7 nights in May 2025

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!
Stayed 4 nights in Apr 2025

10/10 Excellent

jayne alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Yejing

Stayed 3 nights in Apr 2025

10/10 Excellent

Samira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Apr 2025

10/10 Excellent

tak fat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing experience spa was 6 stars~ friendly faces, nice room and close to everything
Stayed 2 nights in Apr 2025

10/10 Excellent

Jo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the friendly attentive staff, daily breakfast. Pool facility with bar service. Staff always attentive. The neighbourhood music on weekend was a bit loud but not in conteol of Alaya.
Stayed 10 nights in Apr 2025

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service
Every thing
Stayed 1 night in Apr 2025

10/10 Excellent

HyeJin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Jung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Staff are very friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

Lyndsay, Olympia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, kind and attentive staff, and delicious food! They were accommodating to our food allergies and celebrated my birthday in such a special way. The spa treatments were some of the best we’ve ever experienced. We didn’t want to leave. Highly recommend!
Stayed 2 nights in Feb 2025

8/10 Good

Azam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and kind, going out of their way to provide excellent service in both the restaurant and spa. However, the breakfast buffet did not meet our expectations for Alya Hotel. That said, the staff did their best to ensure we had a pleasant experience. 😍😍
Stayed 5 nights in Mar 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at the Alaya twice and both times have exceeded my expectations. This time for 1 week and it was just perfect. The staff is amazing. The spa is incredible, pools and gym are all a 10. I would definitely stay here again. Location is close to the center and walkable to a lot IF the heat wasn’t so intense but it’s Bali and it is, so we still needed to use taxis to get to some of the “spots” but not a big deal. Lots of restaurants and shops near. Yoga Barn is literally next door if that’s your vibe!
Stayed 6 nights in Mar 2025

10/10 Excellent

Katalin, London

Liked: Cleanliness, staff & service, property conditions & facilities
It is located right in the middle of Ubud. Very close to Monkey forest. Its a really great resort with a pool. Staff were super nice. The gym facility was minimal and a bit limited but I was still able to do some excersises.
Stayed 11 nights in Mar 2025

10/10 Excellent

Varun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing birthday stay

The most perfect and welcoming stay with the utmost attention and hospitality
Stayed 2 nights in Mar 2025

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lani Uri

Stayed 5 nights in Mar 2025

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

6/10 Okay

Ana, Hollywood

Traveled with partner
Liked: Staff & service, amenities
Personnel excellent, room not so good. Smelled old and pillows smell like sweat.
Stayed 1 night in Feb 2025

4/10 Poor

Shawn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Alaya was a wonderful experience. The workers try their best to smile and make you feel at home and comfortable. Unfortunately, these smiles are somewhat forced and fake - not so candid. You can tell the workers are frustrated with tourists, and just overwhelmed and tired. Chanise and Pebri were genuinely wonderful people and were authentic with their work. We had an issue with the hotel not supplying enough sugar free sodas in replace of their sugary sodas. They would only give us 1 sugar free soda and 4 sugary ones. We don’t consume sugary sodas and felt that we were not treated properly for a 5 star hotel when it came to this specific dietary restriction. I left a negative review on Google about this, and so the manager contacted me about this and asked me to change my review because they accommodated my request. It should not have taken me to write a negative review on Google for them to accommodate such a basic request. All in all, the staff were too apologetic for this, to the point we felt harassed. They were “so sorry” for this over and over and it was all because they wanted me to change my review. Will we return? Most likely not. Reason: they were only “nice” to us when they wanted the review changed. They should have provided exceptional customer service in the first place.
Stayed 4 nights in Feb 2025

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staying Ubud.

Great stay, all the staff were excellent and ready to help out if needed. Lovely room, very clean.
Stayed 5 nights in Feb 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff
Stayed 3 nights in Feb 2025