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COMO Uma Ubud

5.0 star property

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Photo gallery for COMO Uma Ubud

Exterior
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Restaurant
Outdoor pool, pool umbrellas, sun loungers

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
Jalan Raya Sanggingan,Banjar Lungsiakan, Kedewatan, Ubud, Bali, 80571
  • Ubud Traditional Art Market
    ‪2 min drive‬
  • Ubud Palace
    ‪2 min drive‬
  • Ubud Monkey Forest
    ‪5 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪83 min drive‬

Room options

View all photos for Villa (COMO)

Villa (COMO) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Villa (COMO)

  • 3035 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Villa, 1 King Bed (Garden Pool)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Villa, 1 King Bed (Garden Pool)

  • 915 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Pool)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite (Pool)

  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Ubud)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed (Ubud)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Villa (Uma)

Separate tub and shower, deep soaking tub, designer toiletries

Villa (Uma)

  • 1938 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed (Uma Pool)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Villa, 1 King Bed (Uma Pool)

  • 1722 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Terrace

  • 689 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

COMO Uma Ubud

5-star Ubud hotel steps from Neka Art Museum
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
COMO Uma Ubud offers 46 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Accommodations offer separate sitting areas and include day beds. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Ubud hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
In addition to a full-service spa, COMO Uma Ubud features an outdoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Event facilities measuring 969 square feet (90 square meters) include conference space. This luxury hotel also offers a fitness center, a sauna, and a library. A complimentary area shuttle within 1 km is available for guests. Complimentary self parking and valet parking are available on site.

COMO Uma Ubud has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
COMO Uma Ubud has 2 restaurants on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 1 km
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 for adults and USD 15 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • DVD player
  • Free area shuttle
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 969 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • No elevator

More

  • 1 floor
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable/satellite channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in a Indonesia Residents Offer room type must present an Indonesia ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 30 for adults and USD 15 for children
  • Airport shuttle fee: USD 55.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

COMO Ubud
COMO Uma
Ubud COMO
Ubud Uma
Uma COMO Ubud Hotel
Uma COMO Hotel
Uma COMO Hotel Ubud
Uma COMO Ubud
Uma Ubud
Uma Ubud COMO
Uma By COMO, Ubud Bali
Uma Hotel Ubud
Uma Resort Ubud
Uma Ubud Hotel Ubud
COMO Uma Ubud Hotel
COMO Uma Hotel
Uma Ubud Hotel
Uma by COMO Ubud
COMO Uma Ubud Bali

COMO Uma Ubud Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 285 out of 333 reviews
Rating 8 - Good. 40 out of 333 reviews
Rating 6 - Okay. 4 out of 333 reviews
Rating 4 - Poor. 2 out of 333 reviews
Rating 2 - Terrible. 2 out of 333 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mervin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff attentiveness, care for guests individual needs were excellent. Breakfast and food at the Italian restaurant were excellent.
Stayed 3 nights in Dec 2024

6/10 Okay

Michael

Liked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Vandana, North Caldwell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and helpful staff who goes above and beyond. Very nice people who genuinely care about the guests.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ahmad Zaki bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, we felt extremely welcome. It is a beautiful property in excellent location and the staff is first class. The front desk staff and the bar and dining room staff are among the best my wife and I have ever met. We will definitely return.
Stayed 3 nights in Oct 2024

10/10 Excellent

Patricio

Stayed 1 night in Sep 2024

10/10 Excellent

Jessie

Stayed 2 nights in Sep 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jessie

Liked: Cleanliness, amenities, property conditions & facilities
Incredible staff - very helpful and accommodating! Will be coming back for sure
Stayed 3 nights in Sep 2024

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff knew our names and introduced themselves always. So attentive and friendly and fast. An oasis of beauty in a busy town.
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Stayed 1 night in Jul 2024

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an accident at the hotel where I bumped my head on a low overhang at our Villa and lost a top front tooth. The overhang was not well lit at night, area around it did not have a warning about it, and frankly is a design flaw as the overhang is much lower than the actual door. HOWEVER, after I complained to the staff about the incident and design flaw, the staff agreed and comped me one night of stay. Moreover, the hotel allowed us a late check out to stay as long as we wanted. The hotel itself is beautiful, and the staff were friendly, very helpful, and knew us by name. The food is Five Star and beyond expectations. Best food we've had in Bali and our entire trip. Highly recommended!
Stayed 2 nights in Jun 2024

10/10 Excellent

Rupert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our best hotel experience yet! Como uma Ubud was simply fantastic. From the welcome from the ever attentive staff to our gorgeous villa. We had an incredible stay and the team helped me with a wonderful surprise to propose to my partner It’s a 30 minute walk into town making it doable but out of the way at the same time. The shuttle service is handy but it would be nice if it ran a little later The team were excellent in organising drivers for day trips and airport transfers Could not recommend more, we are looking at the wider como group now for our next trip!

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff that is very warm and accommodating. We chose this location based on a YouTube review from the Flip Flop Traveler in which the Como Uma Ubud was given a perfect score of 100. Our experience lived up to the bar that was set in that review. We highly recommend this location for anyone traveling to Ubud.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jacquelyn

Stayed 5 nights in May 2024

10/10 Excellent

Daniel, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to relax in nature. Terrific food services. Short drive to town
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Stayed 2 nights in Apr 2024

8/10 Good

Kwok Wei

Traveled with partner
Liked: Staff & service, amenities
Great service by the staff but the resort is a bit dated, food was just alright and the room layout is a little strange with no separation between the toilet, wardrobe and bathtub. But it has a nice pool and overall a pretty enjoyable stay, just not sure if I will be back to this property..
Stayed 3 nights in Apr 2024

10/10 Excellent

Kristine

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are the best assets of this hotel. Amenities ok but the service and professionalism of everyone working in this place is superb.
Stayed 3 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant stay. Beyond the quality of the hotel, the staff service was excellent. Hoping we get the same experience at Como Canguu!
Stayed 3 nights in Mar 2024

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morning walk was great; nice restaurants; great architecture in the rooms and grounds; staff all extremely friendly.
Stayed 3 nights in Mar 2024

2/10 Terrible

Wynn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Disaster experience.wont recommend to anyone else
Stayed 1 night in Feb 2024

10/10 Excellent

See Nam

Stayed 3 nights in Jan 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
One of our favourite Hotels in Bali. This is like a second home for us and love starting our holiday here. Everything is lovely here except the smoking allowed in a supposed health hotel. Time to enter 21st century and ban smoking.
Stayed 4 nights in Jan 2024

10/10 Excellent

Dinah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to go back
Such a beautiful stay. The hotel was perfect. The staff were spectacular with excellent service. Couldn't fault anything about the stay.
Stayed 4 nights in Dec 2023