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Cendana Resort & Spa

3.0 star property

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Photo gallery for Cendana Resort & Spa

2 outdoor pools
Balcony
Hot tub, body treatments, hydrotherapy, body wraps, body scrubs, facials
Deluxe Room, 1 Bedroom, Terrace, Garden View | In-room safe, desk, blackout drapes, cribs/infant beds
Breakfast, lunch, dinner served; Indonesian cuisine, pool views

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Room service
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
Jalan Monkey Forest, Ubud, Bali, 80571
  • Ubud Traditional Art Market
    ‪8 min walk‬
  • Ubud Palace
    ‪8 min walk‬
  • Ubud Monkey Forest
    ‪9 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪83 min drive‬

Room options

View all photos for Superior Room

Superior Room | In-room safe, desk, blackout drapes, cribs/infant beds

Superior Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, 1 Bedroom, Terrace, Garden View

Deluxe Room, 1 Bedroom, Terrace, Garden View | In-room safe, desk, blackout drapes, cribs/infant beds

Deluxe Room, 1 Bedroom, Terrace, Garden View

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Cendana Resort & Spa

3-star resort in Ubud City-Centre
This smoke-free resort features 2 outdoor pools, a full-service spa, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a children's pool, and concierge services are onsite.
Cendana Resort & Spa offers 31 air-conditioned accommodations with safes and complimentary toiletries. Televisions come with cable channels.

Bathrooms include shower/tub combinations. This Ubud resort provides complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Sunset Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including hydrotherapy.
The resort offers a restaurant. Wireless Internet access is complimentary. Cendana Resort & Spa features 2 outdoor swimming pools and a children's pool. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This family-friendly resort also offers spa services, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Cendana Resort & Spa is a smoke-free property.

Onsite venue - This poolside restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa tub

Accessibility

  • No elevator

More

  • 2 floors
  • 8 buildings
  • Built in 1992
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 175000 per night
Cribs (infant beds) are available for IDR 175000 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 450000 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: IDR 175000 per night
  • Rollaway bed fee: IDR 175000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cendana
Cendana Resort
Cendana Resort Ubud
Cendana Ubud
Cendana Hotel Ubud
Cendana Resort And Spa Ubud, Bali
Cendana Resort Spa
Cendana Resort Spa
Cendana Resort & Spa Ubud
Cendana Resort & Spa Resort
Cendana Resort & Spa Resort Ubud
Cendana Resort Spa CHSE Certified

Cendana Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 57 out of 169 reviews
Rating 8 - Good. 69 out of 169 reviews
Rating 6 - Okay. 30 out of 169 reviews
Rating 4 - Poor. 7 out of 169 reviews
Rating 2 - Terrible. 6 out of 169 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Zaynab

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Beautiful, great location but not clean
The location was excellent on monkey forest road and hidden away amongst rice terraces. The buildings were beautiful and pools lovely, but the rooms were not clean, the mattresses incredibly uncomfortable and the bathrooms were not cleaned at all. I would love it if the management updated this place, it was in a perfect location, it is incredibly beautiful and the staff lovely but it really needs a proper cleaning.
Stayed 1 night in Jul 2024

6/10 Okay

Rojarani

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom needs scrubbing. Toilet had a brown ring and was ancient. It was not stinky so I was happy to use it. But the fixtures, walls, toilets all needs good scrubbing. Otherwise the property was decent. Beautiful outdoor, staff was very friendly.

6/10 Okay

jessie

Traveled with family
Disliked: Property conditions & facilities
A bit old. Shower no pressure, WiFi didn’t work on room I had to go to reception to send
Stayed 1 night in Apr 2024

8/10 Good

Ben

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good location, comfort, great staff. Nice pool.
Good location 10 min walk to either Ubud market or the monkey forest. Very friendly staff. Comfortable bed and pillow - probably gets hotel bed we’ve had. Staff were happy to let my 5 year old son feed the fish, and taught him to talk to the pet birds in Indonesian. Pools are nice. Good little shallow areas for kids too. Overall rooms could use a revamp, but all in all got what we paid for we feel. Some building happening around outside of the hotel - nothing they can control. Would happily stay again
Stayed 2 nights in Dec 2023

2/10 Terrible

Nicole

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Their policy and capability to resolve issues with you is limited. Also pricing is overcharged in comparison to other amenities in the area.
Stayed 1 night in Sep 2023

10/10 Excellent

Lia, Altadena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The property is set back from the main Street. So it’s nice and quiet when you need to rest, but walkable to stores, restaurants, spas, etc. Rice field view and visiting monkeys are a plus for our family. The units are older and can be updated but for the price, we would stay here again.
Stayed 3 nights in Aug 2023

10/10 Excellent

Maria

grateful for a wonderful time
Stayed 9 nights in Apr 2023

2/10 Terrible

Toni

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The dirtiest place that we have ever stayed - dirty bed linen(dried blood on the pillowcase), hair in the bathroom, filthy toilet, shower that doesn’t get warm/hot, algae in the one pool that is open. We due to stay 2 nights, but due to the condition of the hotel we stayed only 1 night. I am currently waiting on a refund for the second night.
Stayed 2 nights in Apr 2023

8/10 Good

Grayleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beachfront. Many staff appeared to be in training and did not have much English. Large resort well maintained but not running at capa ity.
Stayed 5 nights in Jan 2023

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love our stay!
The hotel is perfectly located for walking everywhere in Ubud. The staff was incredibly friendly and helpful. The pool setting overlooking the rice field was a highlight. The food was delicious at the restaurant too. We highly recommend Cendana, and would stay again when we visit Ubud.
Stayed 4 nights in Jan 2023

8/10 Good

Brock

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old style Balinese hote

8/10 Good

Min Hui, Singapore

Traveled with family
Liked: Cleanliness, staff & service
The room could be fitted with more hooks and places to hang our clothes, and the furniture needs upgrading. Staff were friendly and helpful. More breakfast options would be great but, understand that the hotel would need more staff for that. The doorknob on our bathroom door was faulty and it was rather difficult to open and close the door. I think guests should also be provided with power adapters, as all power outlets are only compatible with Type C European plugs and Schuko Type F plugs. The beds had mosquito nets which was really helpful as mosquitoes abound especially at dusk and nighttime (this should come as no surprise, because there are rice paddy fields within the vicinity). The hotel is walking distance from the city centre. Overall it was a good stay at the hotel, and I enjoyed the staff’s hospitality.
Stayed 5 nights in Aug 2022

10/10 Excellent

pei ling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family with 13 love to stay with cendana. The environment is amazing. The room is clean. Good services from staff
Stayed 1 night in Jan 2020

8/10 Good

sa_australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were outstanding. Breakfast buffet was good with variety. The superior room was nice, good air-con, fridge and TV, big bathroom although a shower drainage problem in room 302. location was great being close to everything you need and property was quiet (my room was down the back away from nearby nightclub / bar with live band every night) I would stay here again.
Stayed 11 nights in Jan 2020

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis tucked in among the bustle of Ubud
This resort was great. The staff were very friendly and the grounds were immaculate. Compared to other resorts in Bali they take a lot of pride in maintaining the gardens and pool area. The rooms were spacious and beds were really comfortable. Wifi was good and no noise from surrounding area despite previous reviews. The staff at the restaurant were great and always welcoming. The bathrooms are in need of an update but still clean. Great value for the cost of a night here. Would definitely recommend and will stay here again!
Stayed 6 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient check-in even at 1:50 a.m!, helping me to recover from long flights.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Would stay there again No TV which is no biggy Close to everything
Stayed 2 nights in Jan 2020

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Only problem is the loud music that happens across from the place. But the staff are amazing and the place is nice!
Stayed 1 night in Dec 2019

10/10 Excellent

Jassmin, Los Angeles

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was beautiful and peaceful. Had many spectacular views of gardens fountains and pools. Staff was always friendly willingly to help guest.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise in central location
Clean welcoming spacious rooms beautiful surroundings every staff member smiling healthy breakfast. Great stay and great value.
Stayed 3 nights in Nov 2019

8/10 Good

jocylen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loud band next door
The place was nice but the band next door plays every evening. We thought it was only on on weekends but it vontinue every night until we check out Wednesday.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely quiet location right in the centre of Ubud
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great swimming pool, perfect location close to the restaurants.
Stayed 1 night in Aug 2019

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019