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Mandapa, a Ritz-Carlton Reserve

5.0 star property

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Photo gallery for Mandapa, a Ritz-Carlton Reserve

Outdoor pool, free cabanas, pool umbrellas
Villa, 3 Bedrooms, Non Smoking, River View | Living room | 48-inch LED TV with digital channels, TV, toys
Property amenity
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Property amenity

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Jalan Kedewatan, Banjar Kedewatan, Ubud, Ubud, 80571
  • Ubud Traditional Art Market
    ‪4 min drive‬
  • Ubud Palace
    ‪4 min drive‬
  • Ubud Monkey Forest
    ‪6 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪80 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Resort View (Balcony)

Suite, 1 Bedroom, Non Smoking, Resort View (Balcony) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Non Smoking, Resort View (Balcony)

  • 1076 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Resort View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Non Smoking, Resort View

  • 1560 sq ft
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Villa, 1 Bedroom, Non Smoking, Private Pool (Private Pool)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Villa, 1 Bedroom, Non Smoking, Private Pool (Private Pool)

  • 4629 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Non Smoking (View)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Villa, 1 Bedroom, Non Smoking (View)

  • 4629 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Resort View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Non Smoking, Resort View

  • 1076 sq ft
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Villa, 2 Bedrooms, Non Smoking, River View

Villa, 2 Bedrooms, Non Smoking, River View | Pool | Outdoor pool, free cabanas, pool umbrellas

Villa, 2 Bedrooms, Non Smoking, River View

  • 10710 sq ft
  • River view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Resort View

Suite, 1 Bedroom, Non Smoking, Resort View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Non Smoking, Resort View

  • 1561 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Non Smoking, River View

Villa, 3 Bedrooms, Non Smoking, River View | Pool | Outdoor pool, free cabanas, pool umbrellas

Villa, 3 Bedrooms, Non Smoking, River View

  • 21528 sq ft
  • River view
  • Sleeps 9
  • 3 Double Beds

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About this property

Mandapa, a Ritz-Carlton Reserve

5-star Ubud resort close to Campuhan Ridge Walk
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free resort. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free area shuttle. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar. Housekeeping is available on request.
Mandapa, a Ritz-Carlton Reserve offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature indoor private hot tubs and minibars. These individually decorated and furnished accommodations include day beds. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 48-inch LED televisions come with premium digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wellness Facility has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Mandapa, a Ritz-Carlton Reserve features an outdoor pool and a 24-hour fitness center. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This luxury resort also offers spa services, a library, and a terrace. An area shuttle within 4 kilometers and a shopping center shuttle are complimentary for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Mandapa, a Ritz-Carlton Reserve is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Kubu - Overlooking the garden, this fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. A children's menu is available.
Sawah Terrace - Overlooking the garden, this restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Open daily.
Dining Beyond - Overlooking the garden, this theme restaurant specializes in international cuisine and serves brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
The Library - Overlooking the garden, this café specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Ambar Ubud Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Indonesian, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 4 km
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Ambar Ubud Bar
  • Dining Beyond
  • Kubu
  • Sawah Terrace
  • The Library

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Books
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground
  • Yoga classes

Family friendly

  • Baby bath
  • Baby toys
  • Babysitting (surcharge)
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Highchair
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (60 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair-accessible path to elevator

More

  • 2 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 1452000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 1680000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 1452000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Children under 13 years old are not allowed in the spa without adult supervision

Property is also known as

Mandapa Ritz-Carlton Reserve Hotel Ubud
Mandapa Ritz-Carlton Reserve Hotel
Mandapa Ritz-Carlton Reserve Ubud
Mandapa Ritz-Carlton Reserve
Mandapa, a Ritz-Carlton Reserve Ubud, Bali
Mandapa Ritz-Carlton Reserve Resort Ubud
Mandapa Ritz-Carlton Reserve Resort
a Ritz-Carlton Reserve Ubud
Mandapa
Mandapa A Ritz Carlton Reserve

Mandapa, a Ritz-Carlton Reserve Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 161 out of 178 reviews
Rating 8 - Good. 13 out of 178 reviews
Rating 6 - Okay. 2 out of 178 reviews
Rating 4 - Poor. 0 out of 178 reviews
Rating 2 - Terrible. 2 out of 178 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

MAIJA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool
Stayed 1 night in Nov 2024

10/10 Excellent

DONG IL, Medina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Masaki

Stayed 2 nights in Aug 2024

10/10 Excellent

Jingling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Kemal

Stayed 4 nights in Mar 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Mandapa is an idyllic place. Beautiful and peaceful, a very friendly and very attentive staff. Delicious food in every single property restaurant. Had the best massage I have ever had.... all around incredible. It took my breath away.
Stayed 3 nights in Jul 2024

10/10 Excellent

Danny Ka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
One of the best Ritz Carlton we have stayed around the world.
Stayed 2 nights in Jun 2024

10/10 Excellent

mohab

Stayed 1 night in Apr 2024

10/10 Excellent

mohab

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having visited 32 countries in 50 years and so many hotels this is by far the best hotel I have ever been to. Hospitality and staff coordination is outstanding they answer your needs before you even ask.
Stayed 5 nights in Apr 2024

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel experience we’ve ever had. Everything from the beautiful environment to the attentive staff (particularly our amazing personal butler Kewin) to the amazing tours (especially our waterfall tour guide Gus De and our rafting guide whose name we unfortunately can’t remember…it began with M!) to the unique experiences they crafted for us, this was a truly luxury travel experience. Can’t wait to visit again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Saeeda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel and service. Love the food and personalized service.
Stayed 3 nights in Jan 2024

10/10 Excellent

Imelda

Liked: Staff & service, property conditions & facilities
Awesome & breathtaking views around the property! Wonderful & hospitable staff!
Stayed 8 nights in Jan 2024

10/10 Excellent

Shreya, scarsdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is a 7 star property and in my opinion a must stay property in Ubud. It's all about the service and how they make you feel. It all starts with a warm welcome with your butler , the manager , and rest of the welcome team. Everything was perfect! Our patih, Louis, made sure of it. We had a wonderful full day excursion, where Gudse took us to many unique places you would never find yourself. After day 1, the team at Sawah Terrace knew my order before i placed it. Warning: you will be spoilt! One of our favorite activities was the Connect to reconnect, Dinar and Pragynaan were so knowledgeable , when we did the BalineseHerbal Healing. The only other properties I find comparable are the Royal Mansour and Udaivillas.
Stayed 2 nights in Dec 2023

10/10 Excellent

ali

Stayed 3 nights in Dec 2023

10/10 Excellent

Archana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mandapa is a beautiful property with the highest level of service. They also pay attention to the small details like providing extra complimentary items for those celebrating a special occasion and providing complimentary amenities above and beyond what I would expect. On top of that, Mandapa organizes a huge range activities for guests. They have a ton of relationships with local vendors so you’ll receive special attention around town as a Mandapa guest. Justine, Dina, and Gus De made our stay extra special. If you’re wondering whether the splurge is worth it, it is!
Stayed 2 nights in May 2023

10/10 Excellent

Bandar

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in May 2023

10/10 Excellent

riyaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place great professional staffs, must try!
The experience was amazing! The best hotel experience I had (I tried 5+ star hotels in Dubai, Europe, America and Australia) with no doubt Mandapa is the 1st in my list. Must try!
Stayed 3 nights in Jan 2023

10/10 Excellent

Kejia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, grounds and welcoming staff. Such a joyful and relaxing stay
Stayed 2 nights in Oct 2022

10/10 Excellent

Kurt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Zain Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!
It was beyond our expectation. Everything from the room the service was beyond excellence. We knew that the place being a ritz Carlton the hotel would be spectacular but the service was what this set this hotel aside. Everyone from the general manager to our butler Justine made our stay beyond our wildest imagination. We would definitely be returning back here!
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Satish, Detroit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique experience in a beautiful resort with excellent personal individualized service. Wish we could have stayed for more.
Stayed 2 nights in Nov 2019