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Sunset Hill

3.5 star property

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Sunset Hill

Outdoor pool
Maharani Suite | Minibar, in-room safe, desk, rollaway beds
Treatment room
Treatment room
Buffet

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
Jalan Bangkiang Sidem, Ubud, Bali, 80561
  • Campuhan Ridge Walk
    17 min walk
  • Blanco Museum
    19 min walk
  • Bali Bird Walks
    7 min drive
  • Denpasar (DPS-Ngurah Rai Intl.)
    95 min drive

Room options

View all photos for Maharani Suite

Minibar, in-room safe, desk, rollaway beds

Maharani Suite

  • 49 sq ft
  • Sleeps 3
  • 1 King Bed

Family 2 Bedroom Bungalow

  • 65 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Bungalow

Minibar, in-room safe, desk, rollaway beds

1 Bedroom Bungalow

  • 49 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About this property

Sunset Hill

3.5-star hotel in Sambahan
An outdoor pool, a restaurant, and 24-hour room service are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include dry cleaning, laundry facilities, and tour/ticket assistance.
Sunset Hill offers 7 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This business-friendly hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.
A complimentary cooked-to-order breakfast is served each morning between 8 AM and 10 AM.
Onsite venue - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 450000.00 per vehicle (one-way)
  • Rollaway bed fee: IDR 350000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Sunset Hill Hotel Ubud
Sunset Hill Hotel
Sunset Hill Ubud
Sunset Hill Ubud Bali
Sunset Hill Ubud
Sunset Hill Hotel
Sunset Hill Hotel Ubud

Sunset Hill Reviews

Reviews

6.8
Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 0 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 4 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

7.4/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Stayed 4 nights in Sep 2019

6/10 Okay

Philippe

Beautiful hotel with bad service
The hotel is beautiful with its swimming pool but the service is not at the same standard. Breakfast is miserable. We ordered fried eggs and it came with 2 eggs and 1 toast. We asked for 2 extra toasts and they charged us 30'000 IDR. But in general it was difficult to find someone at the hotel if you needed anything.
Stayed 3 nights in Sep 2018

10/10 Excellent

Benish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2017

6/10 Okay

Janet G, Toronto

Liked: Cleanliness, staff & service, room comfort
Nice quiet hotel tucked in the hillsides of ubud
This was a very quiet quaint hotel with nice walking paths and lovely forest and valley views. While there is a walking path to Ubud, it is a bit far out of town and taxi rides are about $10 to $12 USD each way.
Stayed 1 night in Jul 2017

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enttäuschend
Das Hotel ist sehr in die Jahre gekommen, das Personal kümmerte sich nur am ersten Tag um das Zimmer. Sie hatten leider keine Ahnung, dass wir gebucht hatten und das Zimmer war nicht fertig. Die Anlage war mal ein Juwel, jetzt ist sie leider heruntergekommen. Der Pool riecht sehr nach Chlor, zudem gibt es keine Polster für die Liegen. Die Lage ist sehr gut (10 Minuten mit dem Roller in das Zentrum), wenn man im Grünen außerhalb von Ubud Zeit verbringen möchte und fernab des Lärms schlafen will. Dennoch würden wir nicht wieder buchen, denn es gibt genug andere Unterkünfte, die auch diese Lage haben... wirklich schade für die Anlage.
Stayed 5 nights in Mar 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing
Our stay at Sunset Hill did not meet or expectations, and in our opinion the hotel did not match the ranking given on hotels.com. The hotel is located in beautiful surroundings, close to the city center of Ubud. However, the hotel was a bit run down and needed to be renovated. The staff at the hotel seemed very young and had no english skills, which made it impossible to communicate. We ended up leaving the hotel one day earlier than planed, and would not recommend anyone visiting Ubud for the first time to stay at Sunset Hill.
Stayed 3 nights in Jul 2017

10/10 Excellent

Darya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Julie

Disliked: Staff & service, room comfort
À éviter
Points positifs : la localisation sur le chemin de randonnée qui mène des rizières à la ville, style de l'hôtel, piscine Points négatifs : beaucoup trop ! La chambre n'est pas agréable, la douche est de qualité médiocre (le pommeau est tellement plein de calcaire que l'eau est projetée au plafond qui est donc moisit), coupure d'électricité pendant plusieurs heures la derniere nuit où nous avons séjourné sur place (les employés étaient au courant mais n'ont rien fait avant que nous perdions patience), mon conjoint a dû expliquer aux employés la différence entre le chauffe-eau et la climatisation, le personnel est très serviable et gentil mais incompétent et se baigne dans la piscine pendant que les clients dînent au restaurant, plus de la moitié des aliments du petit-déjeuner n'étaient pas disponibles, le restaurant n'est pas à recommander (pour bien manger, il y a à proximité le restaurant Alam de Ubud qui est très bon), meme si le jardin est beau et bien entretenu, l'entretien général de l'hôtel est à revoir. En conclusion : un vrai manque de management/gestion dans cet hôtel qui de par sa localisation pourrait pourtant être un lieu idéal ! Nous ne recommandons pas.

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort