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The Alena Resort A Pramana Experience

4.0 star property

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Photo gallery for The Alena Resort A Pramana Experience

Luxury Royal Private Pool Villa with Jacuzzi with Daily Afternoon Tea | Living area | TV
Creator video - submitted by Lila group
Luxury Royal Private Pool Villa with Jacuzzi with Daily Afternoon Tea | In-room dining
Exterior
Poolside bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$117
includes taxes & fees
Mar 6 - Mar 7

Explore the area

View in a map
Banjar Silungan, Ubud, 80571
  • Place, Tony Raka Gallery
    ‪3 min drive‬
  • Place, Agung Rai Museum of Art
    ‪7 min drive‬
  • Place, Ubud Monkey Forest
    ‪8 min drive‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪41 min drive‬

Room options

View all photos for Deluxe Double or Twin Room with Balcony and Daily Afternoon Tea

Deluxe Double or Twin Room with Balcony and Daily Afternoon Tea | Minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room with Balcony and Daily Afternoon Tea

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Super Deluxe with Garden View and Daily Afternoon Tea

Super Deluxe with Garden View and Daily Afternoon Tea | Minibar, in-room safe, desk, blackout drapes

Super Deluxe with Garden View and Daily Afternoon Tea

  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for One-Bedroom Pool Villa with Daily Afternoon Tea

One-Bedroom Pool Villa with Daily Afternoon Tea | Minibar, in-room safe, desk, blackout drapes

One-Bedroom Pool Villa with Daily Afternoon Tea

  • 1184 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury One-Bedroom Villa with Private Pool with Daily Afternoon Tea

Luxury One-Bedroom Villa with Private Pool with Daily Afternoon Tea | Minibar, in-room safe, desk, blackout drapes

Luxury One-Bedroom Villa with Private Pool with Daily Afternoon Tea

  • 1615 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite Room with Daily Afternoon Tea

Luxury Suite Room with Daily Afternoon Tea | Minibar, in-room safe, desk, blackout drapes

Luxury Suite Room with Daily Afternoon Tea

10.0 out of 10
Exceptional
(2 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Royal Private Pool Villa with Jacuzzi with Daily Afternoon Tea

Luxury Royal Private Pool Villa with Jacuzzi with Daily Afternoon Tea | Minibar, in-room safe, desk, blackout drapes

Luxury Royal Private Pool Villa with Jacuzzi with Daily Afternoon Tea

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite Garden View with Daily Afternoon Tea

Family Suite Garden View with Daily Afternoon Tea | Minibar, in-room safe, desk, blackout drapes

Family Suite Garden View with Daily Afternoon Tea

  • Garden view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

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About this property

The Alena Resort A Pramana Experience

4-star Ubud resort with 2 restaurants
2 restaurants, a full-service spa, and an outdoor pool are available at this resort. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
The Alena Resort A Pramana Experience offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the resort include an outdoor pool, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Parasayu Spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, The Alena Resort A Pramana Experience features an outdoor pool and a sauna. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. This family-friendly resort also offers a fitness center, spa services, and a library. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking and valet parking are available on site.

The Alena Resort A Pramana Experience has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Perantenan - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: IDR 115,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Perantenan

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Library
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On a river
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 750000 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately IDR 115000 per person
  • Airport shuttle fee: IDR 450000 per vehicle (one way)
  • Rollaway bed fee: IDR 750000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Alena Resort Ubud
Alena Ubud
Alena Resort Lodtunduh
The Alena Resort by Pramana
The Alena A Pramana Experience
The Alena Resort A Pramana Experience Ubud
The Alena Resort A Pramana Experience Resort
The Alena Resort A Pramana Experience Resort Ubud

The Alena Resort A Pramana Experience Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 43 out of 55 reviews
Rating 8 - Good. 8 out of 55 reviews
Rating 6 - Okay. 2 out of 55 reviews
Rating 4 - Poor. 0 out of 55 reviews
Rating 2 - Terrible. 2 out of 55 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mauro Sergio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most incredible experience at this hotel, I loved every minute of it! The staff are so friendly and really know how to make customers happy! They are always so helpful and friendly! The food experience is absolutely amazing! There's a fantastic variety of delicious, well-prepared meals to choose from. I am so excited to tell you about the amazing spa at this hotel! Simply perfect!
Stayed 4 nights in Oct 2025

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genuinely friendly hotel

Genuinely friendly and helpful staff. Cleverly designed pool for keeping you cool. Relaxing spa treatments
Stayed 5 nights in Sep 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the Alena was very warm, welcoming & helpful. I only had one issue with my stay, which was everytime we turned on the shower we got a urine odor as though the previous guest urinated
Stayed 5 nights in May 2025

10/10 Excellent

Sharon

Stayed 4 nights in Apr 2025

10/10 Excellent

Rich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome. By far the best resort we have stayed at.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jocelyn, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be back! Gusti is the best!

10/10 Excellent

minda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay in Ubud!
Stayed 3 nights in Feb 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing retreat

Very welcoming and friendly. Yoga instructor was amazing. Breakfasts each day were special. Our villa with own pool was very special.
Stayed 3 nights in Feb 2025

10/10 Excellent

Iris

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast is very good. The yoga class is relaxing. The staffs are friendly. I’ll come back next time.
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2024

10/10 Excellent

Uzair

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and peaceful resort. Perfect for couples looking for a getaway. Highly recommend the villa rooms as you have your own private pool. The restaurant food was delicious. The spa was an experience of its own! The staff were amazing. Very helpful and always smiling :D Shout out to the guy in reception and the spa ladies.
Stayed 6 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

Almost perfect.

Hotel is starting to show its age and could do with some TLC. Otherwise it’s a nice tranquil place to be away from the hustle and bustle of the town.
Stayed 6 nights in Apr 2024

2/10 Terrible

Suresh

Stayed 4 nights in Feb 2024

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt the vibe of tranquility as soon as i arrived to the property. I was welcome with a cold smoothie. The staff is very nice and polite. The food is amazing. I loved this place!
Stayed 1 night in Nov 2023

10/10 Excellent

Meerwais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing comfortable stay, good for honeymooners

Very friendly and attentive staff, the flower bath and floating breakfast were lovely additions. Food options were plenty and delicious. They confirmed with their meat supplier that chicken and meat is halal. Shuttlebus takes 20 mins to Ubud central which is ideal for trips/dinner and a cheap taxi back if needed. Do recommend to others.
Stayed 7 nights in Sep 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

8/10 Good

Karishma

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall it was a good stay. The only 2 negatives were: The toilets smelt terrible for the first few days until we asked them to do a deep clean, and there were several spiders in the corners of the cupboards which obviously don’t get cleaned/ dusted
Stayed 6 nights in Sep 2023

10/10 Excellent

Nicholas Charles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Private poll was amazing, although water was a little cold as it was mainly in the shade. Some chlorine in the pool would have been preferable. Food was excellent, transport to Ubud town centre was complimentary and reliable. Staff were friendly and helpful. Nothing was too much trouble to organise. Staff organised all our tours in advance with a private taxi driver, who was knowledgeable and helpful.

10/10 Excellent

Anthony James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Arena Resort is a wonderful place and the staff are amazing. The pools are both beautiful, and the in-house spa is a god-send. Although a little distant from the center of Ubud, the resort offers a convenient to-and-from shuttle a few times a day.
Stayed 7 nights in May 2023

2/10 Terrible

Manjinder

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Arrived late night , beautiful room friendly staff, restaurant was closed, we were promised Honeymoon cake and welcome drinks, it was late at night so weren’t provided. Water pressure first day was low to none really, took us 45 minutes to take shower, beautifully decorated surely. Breakfast was beautiful. Booked massage wonderful masseuse great massage. Booked candle light dinner paid about, 2.2 million Rupiah(£130), again absolutely beautiful decorations but food was unexpectedly bland poor preparation and tasteless really, barely ate, most expensive meal of our lives. Didn’t say much at that time didn’t wanted to spoil mood of the special day. Paid for Decorations basically not for food. Airport pick up was 2.5 x time pricer than standard rate. We had good time but unfortunately prices we were charged as absurdly expensive and overpriced. Rather go to restaurant and order meal there , candle light dinner end up very bad experience.

10/10 Excellent

Anand

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Deepti

Stayed 3 nights in Feb 2023

10/10 Excellent

Duncan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with 2 swimming pools, one is brand new opened in Sept 22. Food is good together with staff. Would not hesitate to recommend
Stayed 4 nights in Oct 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Great service. One of us has a birthday and they gave us cake and "happy birthday" written from leaves on our room. Overall awesome place and service. The place is a bit hidden and the only room for improvement is that some of the staff didn't wear mask during pandemic time like this so it made me quite uncomfortable. Health protocol should be a priority.
Stayed 1 night in Nov 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019