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Ubud Heaven Penestanan

4.0 star property

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Villa, 2 Bedrooms, Private Pool | View from room
Villa, 2 Bedrooms, Private Pool | Private kitchen | Fridge, microwave, stovetop, cookware/dishes/utensils
Villa, 1 Bedroom, Private Pool | Individually furnished, desk, blackout drapes, iron/ironing board
Property grounds
Breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Room service
  • Pool
  • Spa
  • Laundry

Explore the area

Map
Jalan Banjar Panestanan Kaja, Sayan, Ubud, Bali, 80571
  • Ubud Palace
    ‪16 min walk‬
  • Ubud Traditional Art Market
    ‪17 min walk‬
  • Ubud Monkey Forest
    ‪4 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪77 min drive‬

Room options

View all photos for Villa, 2 Bedrooms (Duplex)

Villa, 2 Bedrooms (Duplex) | Individually furnished, desk, blackout drapes, iron/ironing board

Villa, 2 Bedrooms (Duplex)

  • 2368 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Villa, 1 Bedroom, Private Pool

Villa, 1 Bedroom, Private Pool | Living area

Villa, 1 Bedroom, Private Pool

  • 3767 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Private Pool

Villa, 2 Bedrooms, Private Pool | View from room

Villa, 2 Bedrooms, Private Pool

  • 3294 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Two Bedrooms Villa

Individually furnished, desk, blackout drapes, iron/ironing board

Two Bedrooms Villa

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for One-Bedroom Pool Villa

Individually furnished, desk, blackout drapes, iron/ironing board

One-Bedroom Pool Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Two-Bedroom Duplex Villa

Individually furnished, desk, blackout drapes, iron/ironing board

Two-Bedroom Duplex Villa

  • Sleeps 4
  • 2 King Beds

Similar properties

Outdoor pool

Ubud Heaven Sayan

  • Pool
  • Kitchen
  • Dryer
  • Parking included
4.4 out of 5, Excellent, (172)
The price is $196
per night
$238 total
includes taxes & fees
Apr 11 - Apr 12
Ubud Heaven Sayan

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Ubud Heaven Penestanan

4-star Ubud villa walkable to Campuhan Ridge Walk
This villa features an outdoor pool, a restaurant, and spa services. Self parking is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 11 individually furnished villas feature free WiFi and room service. Guests can enjoy deep soaking tubs, and other standard amenities include kitchenettes with refrigerators and stovetops.
Ubud Heaven Penestanan offers 11 air-conditioned accommodations with complimentary bottled water and slippers. These individually furnished accommodations have separate sitting areas. Accommodations at this 4-star villa have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Ubud villa provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the villa include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
The villa offers a restaurant. This business-friendly villa also offers an outdoor pool, spa services, and a terrace. Complimentary self parking is available on site.

Ubud Heaven Penestanan has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Waroong - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Swedish massages

Internet

  • Available in the villa: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Children stay free (see details)

Restaurants on site

  • The Waroong

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop
  • Water dispenser

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: IDR 90,750 for adults and IDR 90,750 for children
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: IDR 400,000 per night

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Cable/satellite channels

Outdoor areas

  • Deck/patio
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Security system

General

  • 1 floor
  • 11 buildings
  • 11 units
  • Built in 2012
  • Garden
  • Individual furnishings
  • Reception hall
  • Water dispenser

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property is in a car-free zone and can be reached only by foot. The nearest vehicle drop off point is at Jalan Penestanan Kaja, 2230 feet (700 meters) away.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 400000.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately IDR 90750 for adults and IDR 90750 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Heaven Ubud
Heaven Villas Bali
Heaven Villas Bali Villa
Ubud Heaven
Ubud Heaven Bali
Ubud Heaven Villas
Ubud Heaven Villas Bali
Ubud Heaven Villas Bali Villa
Ubud Heaven Penestanan Bali
Ubud Heaven Penestanan Villa
Heaven Penestanan Villa
Ubud Heaven Penestanan
Heaven Penestanan
Ubud Heaven Penestanan Ubud
Ubud Heaven Penestanan Villa
Ubud Heaven Penestanan Villa Ubud

Ubud Heaven Penestanan Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 53 out of 119 reviews
Rating 8 - Good. 44 out of 119 reviews
Rating 6 - Okay. 13 out of 119 reviews
Rating 4 - Poor. 5 out of 119 reviews
Rating 2 - Terrible. 4 out of 119 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chad

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
What an amazing time we had here! Tranquil peaceful relaxing atmosphere loved the gardens and privacy. The staff were very accommodating with dropping and picking us up from the pick up point. Thank you!
Stayed 1 night in Nov 2024

2/10 Terrible

anmol

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was zero hospitiality from the staff from hotel.
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Not good enough
Lots of issues with this place. 1. Cars can’t access the property. You have to walk up a LOT of stairs with your bags in 35deg. When we got there they said “call us next time, we’ll help”. How about you tell us that before? Terrible communication. Anyone with any disability or even just can’t slog up 40 stairs in 35 deg can’t stay here. 2. In our 4 days there the wifi worked ONE day, intermittently. When we went to ask one day they said “oh it’s out all day, we know that maybe tomorrow” So they knew and didn’t bother to inform us. Again, comms suck. 3. “Restaurant” was closed first 2 days, then the food was awful. 4. They have a golf buggy to take you to a taxi area. They are always late and some of the drivers won’t even go up the ramp -just more slogging in 35deg 5. The villa had a small lounge area but it was open to the environment. So, as a family we could sit in our individual rooms or we could sit in the mosquito ridden lounge. With no tv (wifi based) and one small couch. To be fair, it was quiet and having our own pool was great. They can fix these issues but we won’t stay there again or recommend
Stayed 4 nights in Jul 2022

8/10 Good

Manisha

Stayed 2 nights in Dec 2019

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Return visit and now missing Ubud heaven already
This was a return visit. I managed to get the same villa as the last time. The staff here simply are awesome, they cannot do enough to help you. The surroundings are serene and tranquil. The services from laundry to buggy drop are fantastic. Great selection of breakfast options and food during day. 15 min walk to central Ubud. Perfect home from home. See you next April guys. Terrima Kasih.
Stayed 8 nights in Oct 2019

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to hide away and recharge
What an incredible place to get away for a couple of days. Away from noise, people and traffic. Thank you for a wonderful stay.
Stayed 2 nights in Oct 2019

4/10 Poor

Bryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced and meager quality
Hugely overpriced. Don't pay more than $70 for this place. VERY rustic, no place to sit in "living area". Construction going on around the villas.
Stayed 1 night in Sep 2019

8/10 Good

mohammed

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
ubud heaven sayan good place need staff
nice place. comfortable beds but service is poor check in was horable the receptionist was very very rud i came with the family late evening i expect at lest warm treatment the breakfast is good swiming pool was good one staff name Angos need a course to know to smile and treat custumers internet was fast
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was quiet and clean, close to a beautiful yoga studio
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
the scenery and privacy.the landscape and the pool was rather was dirty but the staff cleaned it up after 2 requests.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing experience
Loved the one bedroom pool villa. We requested the villa which had the most privacy and we were happy with what we received (muslim couple). Pool was surprisingly large and the food at the restaurant was very nice. With the complementary breakfast there are a range of options to choose from as well as choice of juice, fruit and tea/coffee. The floating breakfast in the pool was a unique and enjoyable experience. Other services available were room service style spa, laundry and free buggy service. We really enjoyed our honeymoon welcome the entirety of the stay. Staff were extremely friendly and helpful. As you are in Ubud there are a lot of insects and harmless gecko’s. There is a net around the bed to protect against mosquitos.
Stayed 5 nights in Apr 2019

10/10 Excellent

ganna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Very beautiful and calm. We had some small problems, but nothing will destroy this paradise
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely traditional villa, very clean although the garden area could do with more regular pruning/mowing. There was supposed to be a small rice field next to my pool however it was overgrown with weeds and not very nice to look at. The main building which housed the restaurant was nice and open air, although I suggest they play relaxing acoustic music to make it more inviting for guests. The fountains beside the restaurant area are extremely noisy so not good if you want to lounge out and read or relax. Also, they could do with a good barista and coffee machine. Their coffee is pretty ordinary. I tended to go down the road to a fabulous coffee shop and spent a lot of time relaxing and just chilling at Kopi Desa. But these are only minor things. All in all a very nice place to stay with lovely friendly staff. It is out of the way so a scooter is a must, but that also means it is nice and peaceful with no traffic noise and it is a nice leisurely walk to the main Ubud area.
Stayed 14 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are awesome and make every effort to help you enjoy your stay. Love having a private garden and pool. The amenities are good. My husband and I have stayed here three times now and love coming back. The only thing that could improve the stay would be new towels (the towels are well worn and need replacing) and some more cooking utensils. Although the villas have small kitchens, the utensils are minimal so cooking isn't really an option.
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Over all it was great, private pool is just awesome, kitchen and living area too. Bathroom could deserve more attention, there is room for improvement in served food. Location fine if you have your own transport, if not it gets a bit more complicated but still ok. Unfortunately, just next to the property the neighbours are building a taller hotel which ruins the view and privacy.
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Dec 2018

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service
They didn't do a proper house keeping and left the rubbish flow on the pool. Didn't tidy up the toilet and refill the soap for us. When we ask them, they said already complete their house keeping..... Overall is bad experience
Stayed 3 nights in Dec 2018

8/10 Good

Anurag

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2018

10/10 Excellent

caroline, united kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, quiet and friendly- walk anywhere
We stayed in Seminyak for a week and then moved to Ubud and absolutely loved this place. We arrived and were treated with great politeness, they helped us check in speedily and took our bags to our villa. Villa was huge in a great plot of land with approx 8m x 3m pool. There is an outdoor kitchen with basic needs including kitchen wear, stove, fridge with freezer and a drink machine for cold, cool and boiling water so excellent.... Bed was large and comfortable, I thought hard at first but slept very well all week. There is a side sliding door that goes to the kitchen and double front doors that open to a large patio area with comfortable sun beds and all you need including pool towels, separate seating area and drying rack. Bathroom is behind the bedroom and very spacious with large wardrobe, bath and shower head, separate walk in shower and toilet with large sink and storage area. The food and drinks were also great as we ate here as well as out of the complex. The whole experience here wa like paradise and was quaint, quiet,welcoming and had everything we needed in our stay. The area can be a little awkward for people with less than full mobility. There are 97 large and uneven steps called pines tanner stairs to one side of the property and a long lane with only foot or moped access and no cars. This was actually the reason we booked it and we loved it. Lots of shops, restaurants, art, culture all within walking distance. Happy to stay again.
Stayed 7 nights in Sep 2018

8/10 Good

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay are good
Stayed 2 nights in Sep 2018

10/10 Excellent

Ritesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go Bali ... go Ubud Heaven Penestanan
The place is just wonderful ... heaven is the right name given ! It is neat and clean with a very friendly and helpful staff.
Stayed 3 nights in May 2018

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
It was good
The villa was lovely, very beautiful and the pool was glorious. The bed was a little hard, my room was very clean but my bathroom walls were covered with ants. My air conditioner kept making loud noises all night. The food was delicious but we were told upon check in we get free delivery breakfast but when we called for it someone else told us if we want it delivered there is an extra charge. I do think they need to work on communication with customers better. How to get to the villa was not explained (they are really far from streets and you should call them to come pick you up from the main street by golf cart) and they seemed to stare at us judgingly and asked why we didn't call ... we didn't know this AND we are on vacation from another country we do not have functioning phones. I just do not like how things were done. it was not terrible, I enjoyed my time in Ubud, I was just caught off guard by how some things were not handled professionally.

4/10 Poor

Masoud

Disliked: Staff & service, property conditions & facilities
Not a comfortable stay
My kids loved the pool, but that was probably the only nice thing about this villa. This place is not reachable by car. You have to either walk or sit on the back of a motorcycle for about 500 meter. The breakfast was the worst we had on this vacation. Don't even consider eating there for lunch or dinner. The towels felt coarse and hard. The heater on water dispenser did not work and they asked us to use a pot, not a kettle, a large pot to boil water. Lots of bugs and mosquitos. I do not recommend this place.