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Shiv Niwas Palace by HRH Group of Hotels

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shiv Niwas Palace by HRH Group of Hotels

Aerial view
Interior entrance
Outdoor pool
Point of interest
Imperial Suite Lake View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Air conditioning
  • Parking included

Explore the area

Map
The City Palace Complex, Udaipur, Rajasthan, 313001
  • Fateh Prakash Palace
    1 min walk
  • City Palace
    1 min walk
  • Lake Pichola
    2 min walk
  • Udaipur (UDR-Maharana Pratap)
    22 min drive

Room options

View all photos for Imperial Suite Lake View

Imperial Suite Lake View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Imperial Suite Lake View

  • 700 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Royal Suite Lake View

Royal Suite Lake View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Royal Suite Lake View

  • 473 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Palace Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Palace Room

  • 279 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Terrace Suite Lake View with Sit Out

Terrace Suite Lake View with Sit Out | View from room

Terrace Suite Lake View with Sit Out

  • 355 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Imperial Suite Mountain View

Imperial Suite Mountain View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Imperial Suite Mountain View

  • 1194 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Terrace Suite Mountain View with Sit Out

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Terrace Suite Mountain View with Sit Out

  • 400 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite Mountain View

View from room

Royal Suite Mountain View

  • 550 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Pool

Taj Fateh Prakash Palace

Pool
Hot Tub
Spa
Parking included
4.4 out of 5, Excellent, (146)
The price is $338
per night
$399 total
includes taxes & fees
Dec 11 - Dec 12
Taj Fateh Prakash Palace

About this property

Shiv Niwas Palace by HRH Group of Hotels

5-star hotel in Udaipur City Centre
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Shiv Niwas Palace by HRH Group of Hotels offers 36 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Udaipur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Shiv Niwas Palace by HRH Group of Hotels features a full-service spa and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 18299 square feet (1700 square meters) include conference space. This luxury hotel also offers a rooftop terrace, barbecue grills, and an arcade/game room. For a surcharge, the property provides a shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service. Complimentary self parking is available on site.

Shiv Niwas Palace by HRH Group of Hotels has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Paantya - This poolside fine-dining restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Palki Khana - This café serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Pool Deck - This poolside restaurant serves dinner and light fare. Open daily.
Panera - Onsite bar. Open daily.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 2,500 for adults and INR 1,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Paantya
  • Palki Khana
  • Panera
  • The Pool Deck

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18,299 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 3000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 8500
  • Christmas Eve (24 December) Gala Dinner per child: INR 4250 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 14000
  • New Year's Eve (31 December) Gala Dinner per child: INR 7000 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately INR 2500 for adults and INR 1000 for children
  • Airport shuttle fee: INR 1500 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: INR 3000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Niwas Palace
Shiv Niwas
Shiv Niwas Palace
Shiv Niwas Palace Udaipur
Shiv Niwas Udaipur
Shiv Palace
Hotel Shiv Niwas Palace
Shiv Niwas Palace Hotel Udaipur
Shiv Niwas Palace Hotel
Shiv Niwas Palace by HRH Group of Hotels Hotel
Shiv Niwas Palace by HRH Group of Hotels Udaipur
Shiv Niwas Palace by HRH Group of Hotels Hotel Udaipur

Shiv Niwas Palace by HRH Group of Hotels Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 83 out of 166 reviews" "
Rating 8 - Good. 45 out of 166 reviews" "
Rating 6 - Okay. 22 out of 166 reviews" "
Rating 4 - Poor. 8 out of 166 reviews" "
Rating 2 - Terrible. 8 out of 166 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Rohan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Stayed 1 night in Jun 2024

10/10 Excellent

Anjana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at Shiv Niwas Palace!
Had a wonderful stay at Shiv Niwas Palace. The views are incredible and the staff is very helpful and welcoming. Would definitely recommend staying at this historic hotel.
Stayed 4 nights in May 2024

10/10 Excellent

Saurabh

Stayed 1 night in May 2024

10/10 Excellent

BIMAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Anja Elisabeth, München

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay :-)
Stayed 2 nights in Mar 2024

10/10 Excellent

Olivier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Lisa

Traveled with group
Liked: Cleanliness
This is not a 5 star hotel. One could say the architecture, location, and view are 5 stars, but I could not call the cleanliness, decor, upkeep, food or service 5 stars. Compared to other hotels of similar price point, Shiv Niwas was an overall disappointment. The facilities are dodgy - for example in the suite, the A/C was controlled by a dial on the nightstand. There was no temperature gauge - just a dial - and if you turned it up above the very lowest setting it sounded suddenly were on an airplane landing strip. The towels were thin and threadbare. A five star hotel should provide decent towels. The breakfast was nice but I had one very lousy dinner and another mediocre dinner (room service). I did not feel the service/hospitality were up to standard for India - it was inconsistent and felt somewhat ingenuine. The beds and pillows were comfortable. One of my nights I stayed in a Lake view terrace suite and the view out the sliding door would have been perfect if the hotel wouldn't have put a stupid sticker with a warning to keep the door shut right in the middle of your view. Because that sticker was on the door obstructing my view, I kept my door open, ignoring the sticker's request. If you don't want people leaving the door open, don't give them a reason to. I think there are much better properties in Udaipur at the same price point. You pay high dollar to stay on city palace grounds but you can get similar views without the hassle elsewhere.
Stayed 1 night in Jan 2024

10/10 Excellent

ADITEE

Stayed 1 night in Dec 2023

6/10 Okay

Shivani

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Location is great as this hotel is a part of City Palace, rest nothing is great about the hotel
Stayed 1 night in Dec 2023

6/10 Okay

Sanjay

Traveled with partner
Liked: Cleanliness, staff & service
The location of the property is very good, accessible to palace, shopping etc. Staff is very warm and hospitable. However, the rooms need major uplift as compared to its competitors. Breakfast served is not very good, not sure if it is outsourced, it does not seem fresh.
Stayed 3 nights in Dec 2023

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities
It is part of the City Palace’s
Stayed 1 night in Nov 2023

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely a 10
Room: clean and well serviced, check out the pool side suites for a larger room Housekeeping: timely and v good Food: excellent variety of choice for Indian pallette and staff goes way beyond their duty to be helpful Spa: average overall, did not use Front desk: v helpful Location: within the city palace with great access to local markets, room key allows you rights to be on premises at all times Overall: definitely a 10/10 and a great choice
Stayed 1 night in Sep 2023

10/10 Excellent

Catharine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As part of the Palace complex this is truly an exceptional hotel which would cost four or more times more in Europe.
Stayed 3 nights in Apr 2023

8/10 Good

Scott, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Great historical property. Location can’t be beat and the staff was expeditions in every way. Will return for sure!
Stayed 2 nights in Apr 2023

10/10 Excellent

HARIHARAN G, YUCAIPA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed stay

2/10 Terrible

Neelam

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We wish to file a complaint & claim compensation for the stay. Please advise process. The property is not 4 star as stated. We had a room that had mold, and construction works being carried out. The shower and electric kettle were faulty. Despite complaining management refused to change our room. Don’t bother booking this hotel. The 5 star reviews are written by local people, We have travelled worldwide, this hotel is not even 3star. Don’t waste your money,
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay
We had a wonderful time in this beautiful palace. It was certainly a gorgeous oasis to recover a bit from a long jet lag. Restaurant : very good. Staff very helpful . A beautiful aspect of the lake
Stayed 2 nights in Feb 2023

6/10 Okay

Hiren

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2022

10/10 Excellent

Gaurav

Traveled with family
Liked: Cleanliness, staff & service, amenities
A great heritage hotel experience.

6/10 Okay

Mamta

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The location of the hotel is its best part! Walking in the bylanes, shopping, exploring the cafes or the city palace tour, nothing can be better than this hotel and Taj Fateh Prakash. Bothe are very strategically located. Food and service both were superb. The desk was very courteous and prompt. However the rooms look old and they lacked good design and heritage vibe. Similarly the bathrooms are old and lack the charm of a well designed place. In facilities, there was no gym and salon. The pool was under construction too. We went with a lot of expectations as it belongs to the HRH group.
Stayed 3 nights in Dec 2022

10/10 Excellent

Mark, East Hampton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property in every way. We did a spa day and it was okay. The rooms are absolutely beautiful. The setting is unrivaled. The food was good. The staff is overwhelmingly friendly and amazing.
Stayed 2 nights in Sep 2022

8/10 Good

Sara

Stayed 2 nights in Jun 2022

10/10 Excellent

Anay

Stayed 3 nights in May 2022

8/10 Good

Saagar Singh

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Feb 2022