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Carmelia Haven Resort

3.5 star property

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Front of property
Deluxe Room | Living room | 32-inch TV with cable channels
Exterior
Family Villa, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually decorated
Family Villa, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually decorated

Reviews

6.0 out of 10

Popular amenities

  • Spa
  • Breakfast included
  • Pool
  • Laundry
  • Room service
  • Housekeeping
$127
includes taxes & fees
Sep 9 - Sep 10

Explore the area

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Vandanmedu, Thekkady Idukki, Udumbanchola, Kerala, 685 551
  • Kalvari Mount
  • Marian Retreat Center
    ‪16 min drive‬
  • Montfort School
    ‪16 min drive‬

Room options

View all photos for Tree House, 1 King Bed

Tree House, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually decorated

Tree House, 1 King Bed

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Villa, 1 King Bed

Family Villa, 1 King Bed | 1 bedroom, premium bedding, in-room safe, individually decorated

Family Villa, 1 King Bed

  • 630 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Jaccuzzi Villa

Jaccuzzi Villa | 1 bedroom, premium bedding, in-room safe, individually decorated

Jaccuzzi Villa

  • 640 sq ft
  • Sleeps 4
  • 1 King Bed

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Outdoor pool

HOTEL TREETOP

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
5.0 out of 5, Exceptional, 1 review
HOTEL TREETOP

About this property

Carmelia Haven Resort

3.5-star Udumbanchola hotel with restaurant
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Carmelia Haven Resort offers 30 accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Premium cable television is provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Udumbanchola hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.

Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rithgeham has 1 treatment room. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Carmelia Haven Resort features an outdoor pool and a children's pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and a meeting room. Event facilities measuring 2000 square feet (186 square meters) include a conference center. This family-friendly hotel also offers spa services, a terrace, and barbecue grills. Guests can use the outdoor pool at a partner property. Onsite covered self parking is complimentary.

Carmelia Haven Resort is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Kolumban - This restaurant serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Kolumban

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (2,000 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Hardwood flooring in room
  • Magnifying mirror
  • Pool access ramp on site
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Restaurant dining guides

More

  • Ceiling fan
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2500.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Day (December 25) Gala Dinner per adult: INR 4000
  • Christmas Day (December 25) Gala Dinner per child: INR 2000 (from 6 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: INR 6000
  • New Year's Eve (December 31) Gala Dinner per child: INR 3000 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 8:00 PM
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Carmelia Haven Resort
Carmelia Haven Resort Vandanmedu
Carmelia Haven Vandanmedu
Carmelia Haven Resort Udumbanchola
Carmelia Haven Udumbanchola
Carmelia Haven
Carmelia Haven Resort Hotel
Carmelia Haven Resort Udumbanchola
Carmelia Haven Resort Hotel Udumbanchola

Carmelia Haven Resort Reviews

Reviews

6.0
Rating 10 - Excellent. 3 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 3 out of 15 reviews
Rating 2 - Terrible. 4 out of 15 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Sandeep

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

2/10 Terrible

Purnendu

Disliked: Staff & service, property conditions & facilities, room comfort

Not worth

No Wi-Fi any where, I don’t mind that, but, advertising with the statement of free Wi-Fi is a lie. It is not acceptable. I faced no electricity for all night too. No small carts are buggies are available for transport of guests or passengers. Evening walks with iPhone light is scary and impossible on rainy nights. Room charges are too high when there is no phone connection from the room to the front desk, definitely no Wi-Fi. Supposedly, you do not have a Thakkedy SIM card, then you have no communication with the outside world. If something happens in the evening or weekend and you need help, very disappointing to find that the front office is closed. In Kerala this property charge similar to Taj, Green Cove, Kovalam, but no comparison to the view of Taj’s Ocean view or Backwater FREE boat ride or Chef’s special sea fish or an Ayurvedic Spa. Incredible Taj breakfast has no comparison. Will not pay this much money to Carmelia ever again. I canceled my last night out of security reasons. It is not worth for even one night
Stayed 4 nights in Jan 2024

2/10 Terrible

Sagran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor excuse for an Hotel

This is an old run down hotel with a serious need to upgrade or reinvent itself and to become more modern in its styling.

10/10 Excellent

DHULBAGGAR, karaikudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellant

unforgotable

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

very bad staff

worst cave room like u ending up paying for bhoot bangla, 34 kms away from thekkady, and bad staff.

10/10 Excellent

vikramogale, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Property

Amazing property away from the main areas of Thekkady. Worth a visit!

8/10 Good

Pawan Dhir, Thekkady, Kerala; India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Camelia Haven Resort is set in the most wonderful and enchanting location - among the tea plantation and forests in Kerala. It has its own spice gardens and the Reception staff are pleased to give a free tour with authoritative commentary. We stayed there two nights and had the place to ourselves- including the swimming pool area. We highly recommend Carmelia Haven Resort for a short break or as a stop over on the way to the main destination as was the case with us. Very helpful and courteous staff.

2/10 Terrible

John, North Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible. Stay away from this dump. Bedbugs are not fun, and you don't want to bring them home.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent outdoors and food make it worthwhile!

Excellent curb appeal and outdoors -- pleasure driving into. Pleasant staff interactions. Spacious and reasonably well kept rooms and bathrooms. The lunch ordered from the menu was worth the wait! I was informed many days ahead that there is a compulsory payment for "Gala dinner" on Christmas eve; I was a bit upset since I don't like anything imposed on it. It turned out to be really great: all four in my family, including two teenagers agreed that the food, arrangements, decor, entertainment, and the service at the Gala dinner was fantastic!

10/10 Excellent

Niriksha Shrimali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carmelia Haven Review

The stay was wonderful and very happy to get a wonderful deal from hotels.com

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
the food selection is not good, the room have insects

8/10 Good

Jagat, Pune, India

Liked: Staff & service, room comfort

Good hotel to experience

If you like nature, you would love to go to Carmelia. Situated within a 55 acre spice state, property offers excellent opportunity to get-away from urban life without much compromising on comfort. We (me, wife and daughter aged 7) stayed in a tree house built on a alive tree aged 125+ years. Tree house little small and not very clean but it was functional. Given some efforts to keep it clean, it can map to any good hotel room stay. Surprisingly, we found no insects even though it rained during mornings and evenings. We saw many birds on the adjacent trees. Service to tree house was little slow, which can be improved. Staff is friendly and polite. Food quality was not good though. We have been there only for a night, so, maybe, got a wrong menu. Property overall is excellent and spending 2-3 days there can be very refreshing and knowledgeable for. Excellent place for picture enthusiasts. :)

4/10 Poor

Sabine, Hamburg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
freundliches Personal, gutes Essen, das Resort liegt mitten in der Natur, schöpne Anlage, toller Spaziergang durch den Natuttrail mit Erklärung der einzelnen Pflanzen und Vögel

8/10 Good

Serge, Limoges - France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pas grand chose à dire !

Vraiment un cadre charmant au milieu des plantations de thé. Excellent séjour !