Club Mahindra Mount Serene

4.0 star property

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Photo gallery for Club Mahindra Mount Serene

Exterior
Fridge, microwave, coffee/tea maker, electric kettle
Breakfast, lunch, dinner served; international cuisine
In-room safe, iron/ironing board, rollaway beds, free WiFi
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping
  • Kitchen
  • Free WiFi

Explore the area

Map
Chinnakanal Village, Suryanelli(Via), Devikolam, Kerala, 685618
  • Tea Gardens
    ‪10 min drive‬
  • Mathikettan Shola National Park
    ‪25 min drive‬
  • Kolukkumalai Tea Estate
    ‪28 min drive‬

Room options

Hotel Unit (Superior Room)

  • 398 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Club Mahindra Mount Serene

4-star Devikolam hotel with restaurant
Along with a restaurant, this hotel has 24-hour room service and laundry facilities. Self parking is free. Other amenities include a 24-hour front desk, a library, and tour/ticket assistance.
Club Mahindra Mount Serene offers 51 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and separate dining areas. Bathrooms include showers.

This Devikolam hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Flat-screen televisions come with cable channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. This Devikolam hotel also offers a library, tour/ticket assistance, and a garden. Complimentary self parking is available on site.
Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note that PAN cards are not accepted as identification at this property.
This property requires that guests have proof that they have stayed within India for 14 days prior to check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests are required to download the Club Mahindra app to their smartphones in order to complete contactless check-in and check-out, and room service orders. Guests must upload their required photo identification within 5 days before arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2000 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For Indian guests, cash settlements of INR 25000 and above will require a pan card copy during check out.
Outside food is not permitted.

Property is also known as

Club Mahindra Mount Serene Hotel Munnar
Club Mahindra Mount Serene Hotel
Club Mahindra Mount Serene Munnar
Club Mahindra Mount Serene Hotel Udumbanchola
Club Mahindra Mount Serene Udumbanchola
Hotel Club Mahindra Mount Serene Udumbanchola
Udumbanchola Club Mahindra Mount Serene Hotel
Club Mahindra Mount Serene Hotel
Hotel Club Mahindra Mount Serene
Club Mahindra Mount Serene
Club Mahindra Mount Serene Hotel
Club Mahindra Mount Serene Devikolam
Club Mahindra Mount Serene Hotel Devikolam

Club Mahindra Mount Serene Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel for 1 night stay over New year’s eve. Found there was a disconnect between Expedia booking and the hotel reservations. Expedia booking was confirmed but when I called hotel to make a room request they did not recieve any email or confirmation from Expedia. After many phone calls to Expedia and the hotel the issue was sorted. The issue was with hotel’s reservation system. Also the hotel photo shown on Expedia is different to that of the actual hotel. It is misleading. Expedia did not have details or any mention of Gala dinner over New years eve, but we were asked to pay Rs. 3999 per person at check-in, on top of room rate. Issue was resolved after much effort. I would not recommend this property because of the booking/reservation issues and incorrect/missing info on Expedia website about this hotel.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property in the mountains with excellent view
It was serene experience like the name of mountain.