Club Mahindra Mount Serene

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Club Mahindra Mount Serene

Exterior
Terrace/patio
Breakfast, lunch, dinner served; international cuisine
Rollaway beds
Fridge, microwave, coffee/tea maker, electric kettle

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
Chinnakanal Village, Suryanelli(Via), Devikolam, Kerala, 685618
  • Tea Gardens
    10 min drive
  • Anayirangal Dam
    16 min drive
  • The Cottage
    1 min walk
  • Caramel By Club Mahindra
    1 min walk

Room options

Hotel Unit (Superior Room)

  • 398 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About this property

Club Mahindra Mount Serene

4-star Devikolam hotel with restaurant
Along with a restaurant, this hotel has 24-hour room service and laundry facilities. Self parking is free. Additionally, a library, tour/ticket assistance, and a garden are onsite.
Club Mahindra Mount Serene offers 51 air-conditioned accommodations with coffee/tea makers and ceiling fans. Rooms open to balconies. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and separate dining areas.

Bathrooms include showers. Flat-screen televisions come with cable channels. Housekeeping is offered daily and hair dryers can be requested.

The hotel offers a restaurant. This Devikolam hotel also offers a library, tour/ticket assistance, and a garden. Complimentary self parking is available on site.
Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English

Property amenities

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Club Mahindra mobile app before check-in
For more details, please contact the property using the information on the booking confirmation
Please note that PAN cards are not accepted as identification at this property.
This property requires that guests have proof that they have stayed within India for 14 days prior to check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests are required to download the Club Mahindra app to their smartphones in order to complete contactless check-in and check-out, and room service orders. Guests must upload their required photo identification within 5 days before arrival.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2000 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: INR 2000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For Indian guests, cash settlements of INR 25000 and above will require a pan card copy during check out.
Outside food is not permitted.

Property is also known as

Club Mahindra Mount Serene Hotel Munnar
Club Mahindra Mount Serene Hotel
Club Mahindra Mount Serene Munnar
Club Mahindra Mount Serene Hotel Udumbanchola
Club Mahindra Mount Serene Udumbanchola
Hotel Club Mahindra Mount Serene Udumbanchola
Udumbanchola Club Mahindra Mount Serene Hotel
Club Mahindra Mount Serene Hotel
Hotel Club Mahindra Mount Serene
Club Mahindra Mount Serene
Club Mahindra Mount Serene Hotel
Club Mahindra Mount Serene Devikolam
Club Mahindra Mount Serene Hotel Devikolam

Club Mahindra Mount Serene Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 1 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel for 1 night stay over New year’s eve. Found there was a disconnect between Expedia booking and the hotel reservations. Expedia booking was confirmed but when I called hotel to make a room request they did not recieve any email or confirmation from Expedia. After many phone calls to Expedia and the hotel the issue was sorted. The issue was with hotel’s reservation system. Also the hotel photo shown on Expedia is different to that of the actual hotel. It is misleading. Expedia did not have details or any mention of Gala dinner over New years eve, but we were asked to pay Rs. 3999 per person at check-in, on top of room rate. Issue was resolved after much effort. I would not recommend this property because of the booking/reservation issues and incorrect/missing info on Expedia website about this hotel.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property in the mountains with excellent view
It was serene experience like the name of mountain.