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Sterling Munnar

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sterling Munnar

Breakfast, lunch, dinner served; international cuisine
Front of property - evening/night
Minibar, in-room safe, desk, blackout drapes
Outdoor pool
Aerial view

Reviews

6.6 out of 10

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Chinnakanal Village, Idukki District, Munnar, Devikolam, Kerala, 685612
  • Tea Gardens
    14 min drive
  • Anayirangal Dam
    18 min drive
  • Kolukkumalai Tea Estate
    25 min drive

Room options

View all photos for Deluxe Room

LCD TV

Deluxe Room

  • 550 sq ft
  • Valley view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Classic Double Room, 1 Double Bed

  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Indulge Room

Minibar, in-room safe, desk, blackout drapes

Indulge Room

  • 260 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 Double Bed

  • 260 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Room, 1 Double Bed

Premier Room, 1 Double Bed | Living area | LCD TV

Premier Room, 1 Double Bed

  • 300 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, 2 Double Beds

Minibar, in-room safe, desk, blackout drapes

Family Suite, 2 Double Beds

  • 200 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Privilege Suite

Privilege Suite | Minibar, in-room safe, desk, blackout drapes

Privilege Suite

  • 550 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Indulge Suite

Indulge Suite | Minibar, in-room safe, desk, blackout drapes

Indulge Suite

  • 800 sq ft
  • Sleeps 6
  • 1 Queen Bed and 1 Double Bed

View all photos for Indulge Room

Indulge Room | Minibar, in-room safe, desk, blackout drapes

Indulge Room

  • 260 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Junior Suite

  • Sleeps 3
  • 1 Double Bed

Indulge Suite

  • Sleeps 6
  • 1 Double Bed and 1 Queen Bed

Family Suite With Two Double Beds

  • Sleeps 6
  • 2 Double Beds

Deluxe Room

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 Double Bed

Indulge Room

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

The Valle by Kondody Hotels

Spa
Parking included
Free WiFi
Restaurant
5.0 out of 5, Exceptional, (4)
The price is $119
per night
$141 total
includes taxes & fees
Dec 8 - Dec 9
The Valle by Kondody Hotels

About this property

Sterling Munnar

4-star Devikolam hotel with restaurant
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a conference center, and a coffee shop/cafe are onsite.
Sterling Munnar offers 135 accommodations with minibars and safes. Accommodations offer separate dining areas. LCD televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a steam room. The spa is open daily.
In addition to a full-service spa, Sterling Munnar features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Business-related amenities at this 4-star property consist of a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1808 square feet (168 square meters) include a conference center. This business-friendly hotel also offers a library, a terrace, and barbecue grills. Onsite secured self parking and uncovered valet parking are complimentary.

Sterling Munnar is a smoke-free property.

Planters Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Hindi, Local (Sign language)

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free uncovered valet parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Planters Kitchen

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Ropes course

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (1,808 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Sign language-capable staff
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of INR 2000 per pet, per day
Welcoming dogs only
2 total (up to 66 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 999.50
  • Christmas Eve (24 December) Gala Dinner per child: INR 600.00 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 1749.50
  • New Year's Eve (31 December) Gala Dinner per child: INR 1050.00 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: INR 2000 per pet, per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Sterling Terrace
Sterling Terrace Greens
Sterling Terrace Greens Chinnakanal
Sterling Terrace Greens Hotel
Sterling Terrace Greens Hotel Chinnakanal
Sterling Munnar Hotel
Munnar Terrace Greens A Sterling Resort
Sterling Munnar Hotel Udumbanchola
Sterling Munnar Udumbanchola
Hotel Sterling Munnar Udumbanchola
Udumbanchola Sterling Munnar Hotel
Sterling Munnar Hotel
Hotel Sterling Munnar
Sterling Terrace Greens
Munnar Terrace Greens A Sterling Resort
Sterling Munnar Udumbanchola
Sterling Munnar Hotel
Sterling Munnar Devikolam
Sterling Munnar Hotel Devikolam

Sterling Munnar Reviews

Reviews

6.6
Rating 10 - Excellent. 5 out of 27 reviews" "
Rating 8 - Good. 7 out of 27 reviews" "
Rating 6 - Okay. 8 out of 27 reviews" "
Rating 4 - Poor. 4 out of 27 reviews" "
Rating 2 - Terrible. 3 out of 27 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Chaitanya

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice property and location. Bad connecting road and old fixtures in the room with dim lighting.
Stayed 2 nights in Feb 2024

6/10 Okay

Rajkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

8/10 Good

Goutham

Stayed 2 nights in Dec 2022

10/10 Excellent

KANCHAN

Stayed 1 night in Dec 2022

2/10 Terrible

Narayanan, Gaithersburg

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

8/10 Good

Anand

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Location is extremely very good, staff is very helpful , food of the restaurant is very good. Property itself needs renovation and as it is 4 star property hence this should be maintained as 4 star . Overall happy to be this place again and recommend anyone would like to be there ,
Stayed 3 nights in Apr 2022

10/10 Excellent

Shankar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant Stay at Munnar!!
Well maintained property. The rooms over look a lake in a valley. Beautiful mountainside view decorate your windows. Has a lot of activities in the resort- air gun, bow and arrow, snooker, pink ponk, carroms etc.. a party room also is available for singing and dining. bathrooms were comfortable, clean. Every day housekeeping keeps your towels and bed sheets fresh. Rooms had coffee maker, hair dryer, mini fridge, wardrobe closet, soap dispenser etc.. Staffs were very friendly, courteous and helpful. Property is 17 kms before Munnar when you climb from Theni. Access from the main road is short and good. Ample parking space available within the resort. Food was okay. It has buffet as well as ala carte for break fast, Lunch and dinner. While it was a good spread, the food was not that tasty. It can be better. And the coffee shop is not 24 x 7. A 4 star hotel will need a 24x7 coffee shop. And there is only one restaurant cuisine. I expected at least 2 for dinner. But this is a minor issue. Overall, had a very pleasant stay. Will visit again if schedule permits. Certainly recommended.
The room
View from the room
Stayed 2 nights in Apr 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Great location surrounded by tea gardens every where. However, it is not clean as it looks like in pictures and with less amenities and the hill station vibe is somehow missing
Stayed 1 night in Mar 2019

2/10 Terrible

Bhavith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid! avoid! avoid!!! Not worth!
This hotel is located at chinnakanal which is around 20 kms away from Munnar town. As soon as we entered the road towards Chinnakanal from Munnar, road started diminishing. There were some rare patches of asphalt road. Construction was going on for the entire 20 kms. And we had to wait for almost 30 mins twice as rock was being broken down and taken away in trucks. Total it took us more than 2 hours to cover 20kms. I think I will have to take my car to the mechanic now. I understand that it's not hotel's mistake, but they had called me a day before to ask us when we are gonna arrive and they never informed about this issue or advised us to consider delays. We cut short our trip and travelled back with just one night's stay though we had booked two. I dint get a refund for the cancellation even after explaining the circumstances. The hotel rooms were not upto the mark, absolute dissatisfaction and not worth the whole effort. The fridge and cupboard were dirty. No hand towels were provided. Toilet fittings were rusted. The soap dispenser was broken. After paying for a good time in Munnar, this was not expected.
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is run down and food mediocre
Facility is run down, Out bath had a loose faucet and bath rod. Wall plaster and door was peeling off. Food was not good, we walked to Mahindra Holidays to eat daily, There was no WIFI in the room. Overall not a happy experience
Stayed 3 nights in Jan 2018

6/10 Okay

pranay, BANGALORE

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
drive down to munnar was tedious however the breathtaking views of the KDH valley was mesmerising picture post card type scenes munnar town badly maintained narrow roads, speedy traffic tea estates are amazing

10/10 Excellent

relaxation at hotel, chinnakanal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peaceful
very beautiful

6/10 Okay

Sheela, Selvam

Disliked: Cleanliness
Sterling only in name, rusty in service
Very rude staff intermingled with good ones. On checking in, room floor was dirty and not mopped. Request for assistance for sightseeing suggestions was refused rudely. No amenities are provided in the room until asked for. Hotel is VERY NOISY in the evenings with music blaring at the activity centre and the rooms at not sound proof. At check out , request to bring down bags was ignored even after 3 calls for assistance. Finally we took down the bags ourselves and saw about 5 staff just milling about at the reception.

4/10 Poor

Sanil, Bangalore

Disliked: Cleanliness, room comfort
Creepy hotel in middle of nowhere
tl;dr; Do not go The room pics in the hotel description looked nice so we booked for 2 nights at expensive rates, expecting good rooms, but the rooms provided were so different. The hotel is located in nice place but they have somehow managed to mess it up by making windows looking towards thick foliage, forest which has nothing other than creepy sounds, room has morbid feeling in night and my wife was scared even if I would leave her for 5 min. food was expensive, yet disappointing to see such bad quality - not good at taste, banana split had a raw banana seriously how hard it is to make a banana split. They have an extremely slow service and waiter keeps forgetting orders. rest of the food was not good too. The in house TVs had DTH connection but were out of order for half the time, the power too was fluctuating and went out for at least 50 times one night. The rooms provided were not even in the same building so we have to walk in the rain, climb stairs (no lift) and get drenched every now and then. Felt, totally robbed and management didn't do anything even when we complained. Breakfast has lot of options but most of it are stale and they are probably using old stuff from previous days. They can't make good tea or coffee, so what to expect from them

4/10 Poor

Vimal , New Delhi

Disliked: Property conditions & facilities, room comfort
The location is good. that is the only comfort
sad.. The hotel looks very old and needs drastic improvement. People spend money and you are charging huge sum why not give some value.

10/10 Excellent

mahavir jindal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

RW

Disliked: Cleanliness, room comfort

8/10 Good

Rama, Bangalore

Liked: Property conditions & facilities, room comfort
Good hotel but service needs to improve
The hotel has an awesome location..beautiful views and is a charming property. However the service was not upto the mark..especially in the restaurant..no one was bothered to serve you! Rooms were nice but a bit on the smaller side..overall had a nice stay..!

6/10 Okay

Birendra Khosla, New Delhi

Liked: Cleanliness, room comfort
Location is good but service is slow
The stay was comfortable but we had to surrender Deluxe Suites since they were located far away and on different floors, which had no lift. Instead, the hotel gave us standard rooms without refunding the excess money charged for the Deluxe suites.

6/10 Okay

bikram bhatia, kharghar

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
stay was ok
stay was nice, overall had satisfactory stay, could improve more on the rooms comfort.

8/10 Good

Sumeet, Singaopre

Liked: Cleanliness, room comfort
Nice views from the rooms, away from the city
Good location, well maintained, good food choice, good help from activity desk

6/10 Okay

Singh

Liked: Staff & service
Disliked: Room comfort
Could be so much better.
Great location, next to tea Garden, 20 km from Munnar Town. Shops nearby for daily needs, next to Mahindra resort. Jr. Suite room, seem a bit older and not very new, walls had some painting issue, bathroom looked spank new. Lobby and garden area excellant. Great views of mountains. Breakfast was excellent everyday, eclectic choices, chef very accommodating to requests. Rooms look slightly older from inside, some paint job and cleaning required. Independent 2 storey buildings were next to forest, very quiet at night.

8/10 Good

sunny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

NOT INTRESTED, THRISSUR

Disliked: Cleanliness, property conditions & facilities, room comfort
RESORT IN A HAUNTED PLACE FAR AWAY FROM TOWN
ROOM WAS FABULOUS AT FIRST, LATER WE REALIZED WATER HEATER SUPPLIED HOT WATER ONLY FOR FEW SECONDS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! TOILET CLOSET WAS TILTED(* MAY BE FOR EFFICIENCY*) FINALLY ABOUT THE BED,,,,,,,,,,,,,,,,,,, IT WAS EXTRA SPRINGYYYYYYYYYYYYYYYYYYY N WE SLEPT ON THE SOFA WHICH WAS ACCEPTABLE FOR A DAY, NOT MORE THAN THAT....AMBIANCE WAS JUST THE BASIC LIKE ANY BASIC HOTEL................. HELP-DESK WAS NOT HELPFUL ENOUGH TO GIVE THE BASIC INFORMATION'S ABOUT THE RESORT..

10/10 Excellent

Angshuman Chatterjee, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
Room was clean, well maintained, bed was large enough for family with a kid. Room was a bit small though. Bathroom well equipped. Lots of activities for kids and grown ups - both indoor and out. Nice lawn with great vistas outside. Food is also great. Only qualm is that the restaurant serves no snacks even as simple as a chicken sandwich in the evening ...