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Hotel Platon

3.0 star property

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Photo gallery for Hotel Platon

Front of property
Room amenity
Staircase
Breakfast and dinner served, Japanese cuisine
Interior

Reviews

7.2 out of 10
Good

Popular amenities

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3-12-2,Kamiyamada Onsen, Chikuma, Nagano, 389-0821
  • Place, Joyama Historic Park and Arata-Jo Mountain Castle
    ‪10 min walk‬
  • Place, Matsushiro Castle
    ‪18 min drive‬
  • Place, Nagano Olympic Stadium
    ‪19 min drive‬

Room options

View all photos for Single Room

In-room safe, desk, WiFi, bed sheets

Single Room

  • 151 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room, 2 Bedrooms

In-room safe, desk, WiFi, bed sheets

Twin Room, 2 Bedrooms

  • 236 sq ft
  • 2 bedrooms
  • River view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double-Room with Small Double Bed

Double-Room with Small Double Bed | In-room safe, desk, WiFi, bed sheets

Double-Room with Small Double Bed

  • 151 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Large Twin Bed

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About this property

Hotel Platon

3-star Chikuma hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, dry cleaning, and laundry facilities.
Hotel Platon offers 53 accommodations with safes and slippers. Televisions come with pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Hotel Platon features 2 hot tubs and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

4 meeting rooms are available. This hot springs hotel also offers hot springs, a terrace, and a vending machine. Onsite self parking is complimentary.

Hotel Platon has designated areas for smoking.

Japanese breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.
Karin - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,100 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Karin

Things to do

  • 2 hot tubs
  • Billiards/pool table
  • Hot springs
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • On a river
  • Terrace

Spa

  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 12

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for Japanese breakfast: approximately JPY 1100 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Platon Chikuma
Platon Chikuma
Hotel Platon Hotel
Hotel Platon Chikuma
Hotel Platon Hotel Chikuma

Hotel Platon Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 51 reviews
Rating 8 - Good. 17 out of 51 reviews
Rating 6 - Okay. 17 out of 51 reviews
Rating 4 - Poor. 6 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Sivashankaran

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor maintenance n cleanliness

Low level of cleanliness. Pull over cover and floor were Stained. Toilet n Main door lock were damaged Bathroom water was not so hot. Poor Maintenance level :-(
Stayed 1 night in Dec 2019

8/10 Good

Craig

Liked: Cleanliness, staff & service

Good clean budget room

It’s quite an old hotel in need of a revamp but for the price it was better than expected, clean room that’s bigger than average in Japan, the onsen was good, great little yakitori restaurant next door , overall I would recommend it for sure if you are looking for something good on a budget.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

It is good for one nigth.

I paid the internet which was included in the rate, but there is not it.

8/10 Good

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

漸く、行けたよ、雪チラつく戸倉上山田♨

紅葉を見に行こうとしたら、友達が連れってと、連休取れず、日帰りで小布施にモンブラン食べに行き、漸くTV で見た念願の戸倉上山田♨に浸かって来ました。 翌日は、飛騨高山の丸明で、お肉を買って帰って来ました。
Stayed 1 night in Feb 2024

8/10 Good

takuji

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
スタッフと温泉はとても良いが、シャワーの出が弱いのとレストランはもう少し勉強して欲しいです。
Stayed 1 night in Jan 2024

4/10 Poor

318

Disliked: Cleanliness
予約時に喫煙禁煙の区別がなく、禁煙化されているものと誤認していました。シングルルームなので、あとから考えればそんなもんかと思ったけど、匂いキツかった ベッドが大きくて知り合いのシングルステーには勧めることのできるレベル
Stayed 1 night in Oct 2023

8/10 Good

Kinya

Stayed 1 night in Dec 2022

8/10 Good

SEKIGUCHI SEKIGUCHI KK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

つとむ

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂が良かった廊下の畳が？
Stayed 1 night in Nov 2021

4/10 Poor

MASANORI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
風呂はカビてるわ、カーテンは破れてるわWi-Fiすら部屋で繋がらない。
Stayed 1 night in Sep 2020

2/10 Terrible

Tsubasa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Traveled with family

リーズナブル

諸々、普通です。年期は入ってますが、清潔さはあります。ホテルマンの対応もわるくありません。金額を考えれば上出来ですかね。大風呂とサウナもありましたし。しいていうならば、風呂湯の温度が熱いというか熱すぎます。。熱湯が好きな私でも熱すぎました。ゆっくり浸かりたい人にはきついですね。
Stayed 1 night in Mar 2020

6/10 Okay

Shigemitsu

Business traveler
Disliked: Cleanliness, room comfort

プラトン

温泉地の中にあるビジネスホテルとしては貴重な存在です。価格と対比すれば妥当な価値かと思います。
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
施設全体は老朽化しています。 故障や整備不良等散見されます。 大浴場や水回りの清掃状況は良くありません。
Stayed 1 night in Jan 2020

8/10 Good

Tomoaki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort

チョッとめんどう

各階のエレベーターを降りた所で靴を下駄箱に入れてスリッパに履き替えるなければならないシステムです。
Stayed 1 night in Dec 2019

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

丁寧な電話対応ありがとうございました！

フロントの方の電話対応に感謝します。
Stayed 1 night in Oct 2019

8/10 Good

mitsutake

Liked: Staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort

良いと思います！

建物は古めだが 内装は大理石張りで 高級感あります。 値段にしては十分です。 五階に泊まりましたがなぜか 廊下 室内は土足厳禁？ 説明しにくいので 是非泊まってみてください。 これはこれで味があります(笑) ベッドも大きめシングル２台なので 親子で寝れますよ！
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2019

6/10 Okay

Shigemitsu

Disliked: Cleanliness, room comfort

プラトンは旅の目的次第です。

二度目の宿泊でした。建物は道路を隔てて二棟となります。前回は別館、今回はフロント(２階)と食堂(１階)のある本館に泊まりました。繁華街までは6～7分の立地です。別館は入ってすぐ、本館はエレベーターを降りたところで靴を脱ぎ下駄箱に入れてスリッパに履き替えなければなりません。部屋は狭く照明が暗くて夜は新聞が読みづらいです。トイレにウォシュレット機能はありません。テレビも旧式で映りが悪くBS放送は視聴できません。建設会社などの出張で中長期の宿泊をする方が多いです。 良い点は二点で、一つは温泉地にして価格が格段に安いこと。二つ目はフロント担当の方も食事担当の方も最低人数で働いていますが、それぞれ対応が温かいことです。夜は寝られれば良いという方にはお薦めです。
Stayed 1 night in Jun 2019

10/10 Excellent

Toshihito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

mitsuji

Disliked: Cleanliness, property conditions & facilities, room comfort

温泉イマイチ

ホテルは良かったです、温泉はちょっとぬるい温泉で皆さん長湯でして、回転率が悪くシーズン中は混み合います。
Stayed 1 night in Apr 2019