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Uematsuya Ryokan

3.5 star property

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Photo gallery for Uematsuya Ryokan

Sauna
Public bath
Property amenity
Reception
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Room service
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
1628 Bessho Onsen, Ueda, Nagano-ken, 386-1431
  • Bessho Hot Springs
    ‪1 min walk‬
  • Kitamuki-Kannon Temple
    ‪3 min walk‬
  • Ueda Castle Ruins Park
    ‪13 min drive‬

Room options

View all photos for Standard Room, Japanese Futon, Non Smoking

Standard Room, Japanese Futon, Non Smoking | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, Japanese Futon, Non Smoking

  • Sleeps 2
  • 1 Twin Futon

View all photos for Deluxe Room, Japanese Futon, Non Smoking

Deluxe Room, Japanese Futon, Non Smoking | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, Japanese Futon, Non Smoking

  • Sleeps 3
  • 1 Twin Futon

View all photos for Superior Room, Japanese Futon, Smoking

Superior Room, Japanese Futon, Smoking | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, Japanese Futon, Smoking

  • City view
  • Sleeps 4
  • 1 Twin Futon

Similar properties

Property amenity

Seifuen

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (29)
The price is $280
per night
$308 total
includes taxes & fees
Apr 13 - Apr 14
Seifuen

About this property

Uematsuya Ryokan

3.5-star Ueda ryokan steps from Bessho Hot Springs
Along with a restaurant, this ryokan has a microwave in a common area and a meeting room. Free Japanese breakfast is provided, as well as free WiFi in public areas, free self parking, and free train station pick-up. Additionally, free newspapers, a garden, and gift shops/newsstands are onsite.
Uematsuya Ryokan offers 32 air-conditioned accommodations with safes and slippers. 20-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 8:00 PM to 10:00 AM. There are hot springs on site.
Uematsuya Ryokan features hot springs. The ryokan offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This hot springs ryokan also offers a terrace, a vending machine, and multilingual staff. Onsite uncovered self parking is complimentary.

Uematsuya Ryokan has designated areas for smoking.

A complimentary Japanese breakfast is served each morning between 7:30 AM and 9:00 AM.
Uematsuya Ryokan has a restaurant on site.
Room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up shuttle
  • Train station drop-off shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free Japanese breakfast available daily 7:30 AM to 9:00 AM
  • A restaurant

Things to do

  • Hot springs
  • Karaoke

Family friendly

  • Mini-fridge

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden
  • On a river
  • Terrace

Spa

  • Hot springs
  • Massage
  • Public bath open from 8:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 20-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:00 AM
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Uematsuya
Uematsuya Ryokan
Uematsuya Ryokan Ueda
Uematsuya Ueda
Uematsuya Ryokan Ueda, Japan - Nagano Prefecture
Uematsuya Ryokan Ueda
Uematsuya Ryokan Ryokan
Uematsuya Ryokan Ryokan Ueda

Uematsuya Ryokan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 24 reviews
Rating 8 - Good. 11 out of 24 reviews
Rating 6 - Okay. 1 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Halina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice onsen hotel. The food was excellent and the service efficient and friendly. The outdoor onsen was especially nice.
Stayed 1 night in Jan 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great ryokan in interesting town
great ryokan collected my luggage from the friendly tourists information office while I toured the town. receptionist spoke good English great kaseki dinner and breakfast. Ryokan took me and my luggage to the station. quiet and peaceful sleep
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably our best meal in Japan
The location is a bit off-track, but the area is nice and worth a detour if you have a car. The building itself is ordinary but the room is very spacious and comfortable, with some view to the mountains and valley, and some to the next buildings. The onsen is nice though not particular. Service is very attentive and helpful. But by far the best part was the dinner (and breakfast), which was Michelin-star level, multi-course beautiful and tasty dishes.

10/10 Excellent

Elaine, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
we thoroughly enjoyed our stay. The staff is friendly and helpful, their hospitality and quality and thoughtfulness preparing our meals appreciated. Clean facilities.

6/10 Okay

CUsir, Hong Kong

Disliked: Property conditions & facilities
Friendly
Nice people, their services are great and helpful. Room is tidy but equipments are a bit old. The onsen is never crowded, and the left side of the onsen provide a much better view than the right side. There's nowhere that you can find food after 10pm unless you've a car to drive out. Overall speaking, it's a nice choice for an overnight get-away stay.

10/10 Excellent

Sylvia, Boulder, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is incredible!
This ryokan was without a doubt one of the absolute highlights of the trip to Japan that I just took with my son. To start, the mountain town setting is charming and we got in a secluded hike to the top of a mountain where we saw not a single sole all afternoon - a nice change after Tokyo! Then the Ryokan itself is beautiful and the Japanese style rooms are spacious and authentic. The onsen bath at the ryokan is also wonderful and refreshing, although I admit a bit intimidating for a not-so-skinny American to get naked with a room full of chattering Japanese women - LOL. But the best part of our stay here was the incredible hospitality shown by Wanchen and her husband Harunosuke combined with the unbelievable, multi-course, gourmet Japanese dinners and breakfasts. Wow! Those alone were probably worth the price of our stay, but combined with the service, the accommodation, the included bathhouse and the setting Uematsuya Ryokan was an incredible value. I plan to come back in a few years with my husband.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
感じの良い老舗旅館
旅館の方はとても感じが良くて、仲居さんが明るい素敵な女性でした。お風呂も清潔でゆったり浸ることが出来ました。老夫婦にとっては居心地よい旅館でした。有難うございます。
Stayed 1 night in Jul 2019

8/10 Good

Hei Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
從平湯溫泉巴士站步行到旅館只需5分鐘，非常易找，晚餐和早餐水準都不錯，旅館鄰近街外足湯
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
寂しい？落ち着いた？温泉街
宿はよかったのですが、平日だったせいか、温泉街は店舗の多くが閉まっており、やや閑散とした寂しい状態でした。
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
定評ある別所温泉を楽しむのに最適な宿
夕食、朝食ともに、地元の食材をつかった特徴ある料理がとてもよかった。温泉もとてもよい。旅館のすぐ前には石湯という真田幸村の隠し湯もあり、下駄履きで利用することもできる。接客も家族的で好ましかった。
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コスパ以上です
女子旅で利用させて頂きました 従業員の方々の接客すばらしかったです。ご飯も温泉もコスパ以上でした。ただ、部屋の壁かなり磨耗していたのと、エアコンの効きが悪かったこと、部屋の照明もう少し明るいと個人的には完璧かなーと思いました。お世話になりました。
Stayed 1 night in Aug 2018

8/10 Good

Siu Mui May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安全寧靜舒適酒店。
職員有禮貌、房間寬敞。早晚餐好食。是一所好的溫泉酒店。

10/10 Excellent

Shinji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一人で宿泊できる温泉旅館
こちらの旅館は一人でも宿泊可能、というのがウリの旅館。温泉旅館で一人でも宿泊可能というのは珍しいとタクシーの運転手さんに伺いました。温泉は時間によって男湯と女湯が入れ替わるので、両方入ってみるといいと思います。夕食は部屋で、朝食は大広間でいただきました。美味しかったですし、ボリュームもありました。送迎は別所温泉駅からあるので、公共交通機関でも行きにくくないです。

10/10 Excellent

すっとこ, 一人旅

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
居心地が良い
去年居心地がよかったので今回も一人旅で一泊しました。従業員の方々の愛想もよく、部屋もきれいで料理はおいしいし、温泉も気持ちよく、今回もとても良い時間が過ごせました。来年も来ようと思います。

8/10 Good

CI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Aline, Vanves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable séjour
Très bel hôtel traditionnel avec chambres japonaises. Le repas du soir et le petit déjeuner sont très raffinés.

8/10 Good

よっちゃん, 名古屋市

Liked: Staff & service, room comfort
おもてなしの宿
十分に もてなして頂き本当に気持ちのよい滞在でした。ありがとうございました。 夕食が部屋食であったため、ゆっくりいただけました。ただ朝食は広間で頂くのであれば、高齢者の多い御時世 テーブルと椅子をお考えになった方が良いのでは...(^_^)

10/10 Excellent

Swann, Morestel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super
Traditionnel, super souvenir!

10/10 Excellent

SAITO, JAPAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
おもてなしのレベルが高いです。
一泊の家族旅行での宿泊しました。到着して部屋を準備する間、お茶のおもてなしを受けて部屋まで案内して頂きました。夕食は部屋で頂く形式で、ゆっくりくつろぎながら味も満足できました。寝る時は他の部屋の音も聞こえず、静かに過ごせました。共有の浴場は露天風呂もあり、雪が降りそうな雲行きでしたが、ゆったりと温まりました。朝食は広間で頂いたのですが、品数も多く色々な味を楽しむことができました。また利用したいと思います。

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
古い旅館ですが、最大のサービスをしようとする思いが伝わってくる対応でした。（チェックイン時での抹茶接待、食事での食材説明等）

10/10 Excellent

as

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一人旅に優しい、コスパが高い
女一人旅でしたが、いい具合にのんびりできました。仲居さんは気さくで、お部屋もきれいでしたし、温泉も夜中開いていて満足でした。夕食は部屋食で、一人旅にはありがたい限りです。朝食は大部屋でしたが、一人旅の方も他にいたので、そんなに気になりませんでした。 ホテルの車で近場のミニツアーも3時間500円程で企画されており、面白いなと思いました。駅からホテルはシャトルバスが電車の時刻に合わせて出ているので、到着や観光の際に便利です。ホテルから駅へは時間があれば送って下さるようです。 一人旅、食事付き、となるとかなりお出費を強いられるのが通常ですが、エクスペディアのこの値段なら大満足です。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
気持ちよく過ごせました。
丁寧な応対で、お部屋かかりの方もひかえめで感じよく、よかったと思います。 ゆかたは　少し暑すぎました、さらっとした生地の方がよいのでは？ 寝具はもっと夏向きのものを用意してほしかったです。 お食事は夜、朝とも大変おいしく頂けました。 温泉もほどよい熱さでゆっくり楽しめました。