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SureStay Hotel by Best Western Ukiah

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Ukiah

Exterior
Lobby
Lobby
Standard Room, 2 Queen Beds, Accessible, Smoking | Individually furnished, desk, laptop workspace, iron/ironing board
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
$76
includes taxes & fees
Jan 20 - Jan 21

Explore the area

View in a map
1720 N State St, Ukiah, CA, 95482
  • Place, Redwood Empire Fairgrounds
    ‪13 min walk‬
  • Place, One Iron's Driving Range
    ‪16 min walk‬
  • Place, Ukiah Municipal Golf Course
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(11 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Smoking

Standard Room, 2 Queen Beds, Accessible, Smoking | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Smoking

  • 346 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Jetted Tub

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Smoking, Jetted Tub

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Jetted Tub

Suite, Multiple Beds, Non Smoking, Jetted Tub | Individually furnished, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Jetted Tub

  • 400 sq ft
  • Sleeps 4
  • 2 King Beds

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About this property

SureStay Hotel by Best Western Ukiah

Ukiah hotel with outdoor pool
Along with an outdoor pool, this hotel has a hot tub and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
SureStay Hotel by Best Western Ukiah offers 55 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.
SureStay Hotel by Best Western Ukiah features an outdoor pool and a hot tub. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast. Event facilities measuring 646 square feet (60 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and tour/ticket assistance. Onsite uncovered self parking is complimentary.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Travelodge Hotel Ukiah
Travelodge Ukiah
Ukiah Travelodge
Travelodge Ukiah Hotel
Travelodge Wyndham Ukiah Hotel
Travelodge Wyndham Ukiah
Travelodge by Wyndham Ukiah
Surestay By Best Ukiah Ukiah
SureStay Hotel by Best Western Ukiah Hotel
SureStay Hotel by Best Western Ukiah Ukiah
SureStay Hotel by Best Western Ukiah Hotel Ukiah

SureStay Hotel by Best Western Ukiah Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 397 out of 1002 reviews
Rating 8 - Good. 302 out of 1002 reviews
Rating 6 - Okay. 180 out of 1002 reviews
Rating 4 - Poor. 68 out of 1002 reviews
Rating 2 - Terrible. 55 out of 1002 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Emily

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Helpful accommodating staff. large room for a good price.
Stayed 1 night in Oct 2025

8/10 Good

Warren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was okay. Guy at reception was friendky and heloful
Stayed 1 night in Oct 2025

10/10 Excellent

Erik

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and buddy were traveling through Ukiah. The room was clean, beds were very comfortable, and a convenient location
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was beyond helpful, would stay again
Stayed 1 night in Sep 2025

10/10 Excellent

Judah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
polite staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice, helpful. Room was super clean and nice! The hot tub and pool were a nice bonus. Breakfast was nice, too!
Stayed 1 night in Sep 2025

10/10 Excellent

Thoma

Liked: Cleanliness, staff & service, property conditions & facilities
Better than 5 star Motel.
Stayed 1 night in Sep 2025

8/10 Good

Phillip

Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Establishment was up to date. Bed very comfortable, staff very friendly. All around great stay. Would definitely stay again.
Stayed 7 nights in Sep 2025

10/10 Excellent

Hernandez

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty decent for what I paid for
Stayed 1 night in Sep 2025

10/10 Excellent

Peggy, Bend

Stayed 1 night in Sep 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Got there around nine. People walking all around. In room safety lock. Continental breakfast VERY limited. A few “
Stayed 1 night in Sep 2025

10/10 Excellent

Sukhwant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ever

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Cary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Teresa

Stayed 2 nights in Aug 2025

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bath in room. Pool/hot tub only open 9:00 to 9:00.
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Liked: Amenities, property conditions & facilities
It was a good place to stay for the night
Stayed 1 night in Aug 2025

10/10 Excellent

JASON and STACY

Stayed 2 nights in Jul 2025

2/10 Terrible

Lucy

I made the reservation for one of our speakers. She showed up with a hotel confirmation number, and it was not honored. She was told there were no rooms available, yet was "offered" a suite, and had to pay for it. I am waiting for a full refund of the reservation I made, to reimburse at least part of her expenses. This is a negative review, we will not continue promoting the hotel during our business venues!
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy freeway accesd
Stayed 1 night in Aug 2025

8/10 Good

Tina, Antioch

Liked: Cleanliness, staff & service, property conditions & facilities
No coffee machine in room
Stayed 1 night in Aug 2025

10/10 Excellent

John joseph

Stayed 8 nights in Jul 2025

8/10 Good

marina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the room was clean and comfortable. The grounds were well kept and inviting. The breakfast was lacking protein of any kind but if you wanted, cereal, toaster waffles, toast, or bagels there was plenty of that. The staff was very friendly and helpful. I would definitely stay again.
Stayed 2 nights in Jul 2025