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SureStay Hotel by Best Western Ukiah

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Ukiah

Individually furnished, desk, laptop workspace, iron/ironing board
Exterior
Outdoor pool
Business center
Individually furnished, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Breakfast available
  • Hot Tub
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
1720 N State St, Ukiah, CA, 95482
  • Vichy Springs Hot Springs
  • Mendocino College
  • City of Ten Thousand Buddhas
  • Ukiah, CA (UKI-Ukiah Regional)
    5 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Jetted Tub

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Jetted Tub

  • 400 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Jetted Tub

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Smoking, Jetted Tub

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Smoking

  • 346 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Days Inn by Wyndham Ukiah

Pool
Breakfast included
Pet friendly
Kids pool
4.2 out of 5, Very Good, (299)
The price is $92
per night
includes taxes & fees
Dec 7 - Dec 8
Days Inn by Wyndham Ukiah

About this property

SureStay Hotel by Best Western Ukiah

Ukiah hotel with outdoor pool
Along with an outdoor pool, this hotel has a spa tub and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
SureStay Hotel by Best Western Ukiah offers 55 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.
SureStay Hotel by Best Western Ukiah features an outdoor pool and a spa tub. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Event facilities measuring 646 square feet (60 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and tour/ticket assistance. Onsite uncovered self parking is complimentary.
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Travelodge Hotel Ukiah
Travelodge Ukiah
Ukiah Travelodge
Travelodge Ukiah Hotel
Travelodge Wyndham Ukiah Hotel
Travelodge Wyndham Ukiah
Travelodge by Wyndham Ukiah
Surestay By Best Ukiah Ukiah
SureStay Hotel by Best Western Ukiah Hotel
SureStay Hotel by Best Western Ukiah Ukiah
SureStay Hotel by Best Western Ukiah Hotel Ukiah

SureStay Hotel by Best Western Ukiah Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 359 out of 1034 reviews" "
Rating 8 - Good. 354 out of 1034 reviews" "
Rating 6 - Okay. 196 out of 1034 reviews" "
Rating 4 - Poor. 75 out of 1034 reviews" "
Rating 2 - Terrible. 50 out of 1034 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Parking is hard but not terrible. Staff was pleasant.
Stayed 1 night in Aug 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

4/10 Poor

Melissa

Traveled with family
Disliked: Amenities, property conditions & facilities
The people working at this location were very nice sadly that is the only nice thing I can say. I had requested a roll away bed. Even though it was listed as an option they said they do not have roll away beds. Yet they never bothered to contact me and warn me about the issue even though they had over a month to do so. We had to purchase a separate room. The first room was hot, I mean really hot. After 3 hours it started to cool down but then in the night the air kept turning itself off. I kept waking up sweating. I barely slept at all. I recommend finding a different place to stay.
Stayed 1 night in Aug 2024

8/10 Good

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Isabel

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Teena

Stayed 1 night in Jul 2024

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service were professional and courteous
Stayed 3 nights in Jul 2024

4/10 Poor

Melyssa

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Other hotels in the area that are much cleaner. Wouldn’t stay again, this is more along the lines of a $60/night stay
Stayed 2 nights in Jul 2024

4/10 Poor

Brandon

Traveled with family
Disliked: Cleanliness, staff & service
The hotel is nice, on my most recent stay I checked out early and now there’s a mysterious charge of $86.80 on my card along with my $200 deposit not being returned. I left the room clean and had not broken any rules. I like this hotel but shady business practice is something I will not be supporting.
Stayed 1 night in Jul 2024

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Curtis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Canduella

Stayed 1 night in Jul 2024

10/10 Excellent

Romain, Santa Monica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds and nice staff
Stayed 1 night in Jul 2024

4/10 Poor

leslie

A little family throw down
Let me start off by saying the temp in ukiah during our stay was 100+, only to be told at check-in that the ice machine was broken..not the end of the world.Fast forward to 1:30 am Sunday morning when we were awaken by what seemed to be a UFC cage fight in the room above us which went on for 1 hour before the cops arrived. After all the screaming and the sound of beer cans hitting the ground we really didn't get much sleep after that, the next day we went to the office to be told by the employee he wasn't working last night.
Stayed 3 nights in Jul 2024

6/10 Okay

Esau

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good clean low-budget Hotel
Good clean Hotel if you are looking for a budget Hotel. Service was okay, we did not try their breakfast so we can’t comment on that. If you are just passing by Ukia and need a clean place to stay without paying a whole lot this could be a good option. Pool was okay, but needs to be clean more frequently. Other than that, beds were comfy and room spacious and clean. Got a fridge and microwave, which very convenient.
Stayed 1 night in Jul 2024

10/10 Excellent

Kathi

Stayed 1 night in Jul 2024

8/10 Good

Jenny

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked well for our needs
Stayed 3 nights in Jul 2024

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a convenient place to stay in northern Ukiah. The room was comfortable, and the staff was absolutely outstanding.
Stayed 1 night in Jul 2024

2/10 Terrible

Shelly

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Eric

Stayed 2 nights in Jul 2024

6/10 Okay

Estevan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good and clean motel right off the freeway.
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice air conditioner wow it was 107 outside all day and I got a frozen night sleep overslept past check in because I was so comfortable in the blistering heat.
Stayed 1 night in Jul 2024

4/10 Poor

Josephine

Stayed 3 nights in Jun 2024