In addition to a full-service spa, Kempinski Hotel Khan Palace features a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 4 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.
This 5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 2842 square feet (264 square meters) include a conference center. This luxury hotel also offers spa services, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in November 2019.
Kempinski Hotel Khan Palace has designated areas for smoking.
Kempinski Hotel Khan Palace offers 99 air-conditioned accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Free self parking
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
KK Restaurant & Lounge - This restaurant serves lunch, dinner, and light fare.
Sakura Sushi Bar - This sushi bar specializes in Japanese cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Coffee & pastry shop - Onsite café. Open daily.
Tenger restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast and brunch. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.
Kempinski Aster Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Guests under 18 years old are not allowed in the fitness facility or spa tub.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.
One child stays free
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 6
Social distancing measures are in place
Guest will receive an email before arrival 24 hours
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Property does not follow regional sanitization guidelines
Guests will receive an email with special check-in instructions
Carbon monoxide detector
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Individually-wrapped food options are not available
Gap period enforced between guest stays - 72 hours
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.