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The Swan Hotel and Spa

4.0 star property

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Photo gallery for The Swan Hotel and Spa

Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Spa
  • Bar
  • Pet friendly
  • Laundry

Explore the area

Map
The Swan Hotel, Newby Bridge, Ulverston, England, LA12 8NB
  • Lake Windermere
    ‪17 min walk‬
  • Lakes Aqaurium
    ‪19 min walk‬
  • Lakeside Windermere Ferry Landing
    ‪20 min walk‬

Room options

View all photos for Lovely Room

Lovely Room | Premium bedding, desk, iron/ironing board, free WiFi

Lovely Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Fabulous Room

Fabulous Room | Premium bedding, desk, iron/ironing board, free WiFi

Fabulous Room

  • Water view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Splendid Room

Premium bedding, desk, iron/ironing board, free WiFi

Splendid Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

Lakeside Hotel & Spa

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.3 out of 5, Excellent, (376)
The price is $114
per night
$137 total
includes taxes & fees
Mar 20 - Mar 21
Lakeside Hotel & Spa

About this property

The Swan Hotel and Spa

4-star Ulverston hotel close to Lake Windermere
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request.
The Swan Hotel and Spa offers 87 accommodations with complimentary bottled water and slippers. Beds feature premium bedding. This Ulverston hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holte Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

In addition to a full-service spa, The Swan Hotel and Spa features an indoor pool and a steam room. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

A business center is on site at this 4-star property. This eco-certified hotel also offers a fitness center, spa services, and an arcade/game room. Onsite self parking is complimentary.

The Swan Hotel and Spa is a smoke-free property.

The Swan Hotel and Spa has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per day
Cribs (infant beds) are available for GBP 10.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Guests under 13 years old are not allowed in the spa

Property is also known as

The Swan Hotel
The Swan Hotel and Spa Hotel
The Swan Hotel and Spa Ulverston
The Swan Hotel and Spa Hotel Ulverston

The Swan Hotel and Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 40 out of 92 reviews
Rating 8 - Good. 22 out of 92 reviews
Rating 6 - Okay. 14 out of 92 reviews
Rating 4 - Poor. 9 out of 92 reviews
Rating 2 - Terrible. 7 out of 92 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourite hotel
Another lovely stay at our favourite hotel, great food and service, lovely decor and super comfy bed. Highly recommend
Stayed 1 night in Nov 2024

10/10 Excellent

LEE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, good food, friendly staff and a nice spa. A good base for the Lakes
Stayed 2 nights in Nov 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful two night break
A lovely hotel in an iconic location. We were able to enjoy a beautiful 5mile walk from the hotel door. The staff are so friendly.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jessica

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is dirty and the spa is over filled so your unable to get a bed or even get in the hot tub The manager Yasmin is very rude speaks down to you and laughs at any problems you have . I would recommend to stay else where .
Stayed 1 night in Nov 2024

8/10 Good

Stacey

Stayed 1 night in Oct 2024

2/10 Terrible

Drew

Traveled with partner, Traveled with pets
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Owen

Traveled with family and small children
Liked: Amenities, property conditions & facilities
A little bit dated and our room had quite a few stains on carpet and upholstery. Service at both the evening meal and breakfast was slow and appeared to be a lack of organisation/experince.
Stayed 1 night in Oct 2024

8/10 Good

Nuala

Stayed 1 night in Oct 2024

6/10 Okay

Victoria

Traveled with partner, Traveled with pets
I had high hopes for the hotel given its social media presence but found it in need of a bit of tlc. The food and drink were really overpriced, we waited 45 minutes for breakfast then when asking if all was ok found the order had been lost and there was another 20 minute wait. Staff were not very attentive. Our room was a bit rough around the edges and not the particularly clean the saving grace was the size and comfort of the bed
Stayed 2 nights in Sep 2024

4/10 Poor

Lee

Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy, health risk
Bathroom absolutely filthy, heavy mould, peeling wallpaper and faulty air conditioning, not great a allegedly four star hotel
Stayed 1 night in Sep 2024

10/10 Excellent

GARY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely relaxing time
Stayed 2 nights in Aug 2024

8/10 Good

Jane

Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, cleanliness and location - perfect!
Really good stay. The hotel was exceptional - the decor, cleanliness, location and views are first class. Staff were really polite and attentive. Great place to stay in the lakes and we will be returning.
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up.
The hotel was lovely and the room we stayed in had a very comfy bed, tea and coffee facilities and a river view. The food was very nice although a little on the pricey side. I was a bit disappointed that the picture of the pool on the website which went outside was only accessible via the spa though. Breakfast was a little chaotic and took us sometime to get our breakfast ordered. Overall this was a great one night stay.
Stayed 1 night in Aug 2024

6/10 Okay

Swati

Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

yuzhe

Stayed 2 nights in Jul 2024

4/10 Poor

Harry

Liked: Cleanliness, room comfort
Disliked: Staff & service
Very late check in
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and eat
Stayed 1 night in Jul 2024

8/10 Good

Jo

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Rough diamond , lovely stay.
Lovely hotel, fantastic aspects and location, dog friendly, however bar food and service was chaotic
Stayed 1 night in Jul 2024

2/10 Terrible

Jackie

Traveled with partner
Disliked: Staff & service
The worst hotel I never stayed at! Accidentally booked for the wrong date. Contacted the hotel about 3 months in advance to try and change the booking and given an absolute flat ‘no’ despite there still being availability at the correct date. Really poor customer service.
Stayed 1 night in Jul 2024

6/10 Okay

Robert

Traveled with partner, Traveled with pets
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Great location, decent food and good bed. Dissapointed charged an extra £65 for a dog, when selected a pet friendly room via expedia. Customer service was very poor and one staff members attitude was awful. Expected better from a hotel such as the swan. Wont stay again, very stressful experience checking in, not relaxing as it should be.
Stayed 1 night in Jun 2024

6/10 Okay

Angela

Stayed 2 nights in Jun 2024

10/10 Excellent

Jordan

Stayed 1 night in Jun 2024