Coastlands Umhlanga Hotel and Convention Centre

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Coastlands Umhlanga Hotel and Convention Centre

Front of property
City view
42-inch flat-screen TV with satellite channels, TV
Hallway
Meeting facility

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
329 Umhlanga Rocks Drive, Umhlanga, KwaZulu-Natal, 4319
  • KwaZulu-Natal Sharks Board
    3 min walk
  • Umhlanga Hospital
    6 min walk
  • Gateway Theatre of Shopping
    7 min walk
  • Durban North (VIR-Virginia)
    7 min drive

Room options

Executive Suite, 1 King Bed, Ensuite, Partial Ocean View

  • 517 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Family Quadruple Room, Multiple Beds, Ensuite, Partial Ocean View

  • 377 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Double or Twin Room, Ensuite, Partial Ocean View

  • 269 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Family Quadruple Room, Multiple Beds, Non Smoking, Bathtub

  • 377 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

About this property

Coastlands Umhlanga Hotel and Convention Centre

4-star Umhlanga hotel close to Umhlanga Rocks Beach
This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Coastlands Umhlanga Hotel and Convention Centre offers 136 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Umhlanga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Fleur De Lis Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Coastlands Umhlanga Hotel and Convention Centre features a full-service spa. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center, meeting rooms, and limo/town car service. This Art Deco hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours), a beach shuttle, and a train station drop-off service. Onsite parking is available (surcharge).

Coastlands Umhlanga Hotel and Convention Centre has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Saffron Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Afrikaans, English, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (ZAR 60 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 230 for adults and ZAR 115 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Saffron Restaurant

Things to do

  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 230 for adults and ZAR 115 for children
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Airport shuttle fee per child: ZAR 150 (one-way), (from 4 to 11 years old)
  • Self parking fee: ZAR 60 per day
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Coastlands
Coastlands Umhlanga Hotel Convention Centre
Coastlands Hotel Umhlanga
Coastlands Umhlanga
Coastlands Umhlanga Hotel
Umhlanga Coastlands
Umhlanga Coastlands Hotel

Coastlands Umhlanga Hotel and Convention Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 159 out of 317 reviews" "
Rating 8 - Good. 103 out of 317 reviews" "
Rating 6 - Okay. 32 out of 317 reviews" "
Rating 4 - Poor. 14 out of 317 reviews" "
Rating 2 - Terrible. 9 out of 317 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

RAVINDREN

Stayed 1 night in Aug 2024

10/10 Excellent

Wesley

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good hotel with friendly staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Wesley

Stayed 1 night in Jun 2024

10/10 Excellent

Wesley

Stayed 1 night in Jun 2024

10/10 Excellent

Wesley

Stayed 1 night in Jun 2024

10/10 Excellent

Wesley

Stayed 1 night in Jun 2024

10/10 Excellent

Wesley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Z m kajee

Stayed 1 night in Jun 2024

10/10 Excellent

Wesley

Stayed 1 night in May 2024

10/10 Excellent

Vickash

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Wesley

Stayed 1 night in May 2024

10/10 Excellent

Wesley

Stayed 2 nights in May 2024

10/10 Excellent

Wesley

Stayed 1 night in Apr 2024

10/10 Excellent

Elmarie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodation part of a Congress being held in the same hotel
Stayed 3 nights in Mar 2024

8/10 Good

Karen

Stayed 3 nights in Feb 2024

6/10 Okay

Narendra

Stayed 5 nights in Jan 2024

10/10 Excellent

Isaac

Stayed 2 nights in Oct 2023

2/10 Terrible

Luyanda

Disliked: Staff & service, property conditions & facilities, room comfort
Past its glory days
This hotel is a bit tired and in need of an upgrade. The carpet in the bedroom was dusty, the bed was a bit hard and the service was terrible. While the parking is free, you have to get your parking ticket validated at Reception - I had to go back a few times as this was not done correctly. The hotel does not justify it's 4 star rating
Stayed 2 nights in Sep 2023

10/10 Excellent

j

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Gugulethu

Stayed 1 night in Jul 2023

10/10 Excellent

Kugan

Stayed 1 night in Jun 2023

10/10 Excellent

Logambal

Stayed 1 night in May 2023

8/10 Good

Clarissa

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good view but terrible service
The room was amazing. Spacious, with beautiful views and a huge bathroom. Absolutely loved the room. The service however was awful. The rude staff at the front desk, are just not helpful at all. The waiters at the breakfast area dont pay attention to when they needed. The host is even worse to approach. The breakfast also had no meat options for the omelet. If pork is not an option,atleast offer chicken
Stayed 2 nights in Nov 2022

8/10 Good

Visvanath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beaware the fine print
Got what we paid for. Negatives were not being aware of an additional tray charge which is added on to bill for in room service or the fact that our booking did not include the cost of parkimg which was pretty excessive. For these reasons alone will not be going back.
Stayed 1 night in Apr 2022