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Protea Hotel by Marriott Durban Umhlanga

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Protea Hotel by Marriott Durban Umhlanga

Lobby sitting area
Pool
1 bedroom, in-room safe, desk, laptop workspace
Exterior
Boating

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Protea Mall, Cnr Lighthouse and Chartwell Drive, Umhlanga, KwaZulu-Natal, 4320
  • Umhlanga Lighthouse
    6 min walk
  • Umhlanga Main Beach
    9 min walk
  • Umhlanga Rocks Beach
    13 min walk
  • Durban North (VIR-Virginia)
    5 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Partial Ocean View

  • 194 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

Room, 1 King Bed, Non Smoking, Partial Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Partial Ocean View

  • 190 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Partial Ocean View

Suite, 1 Bedroom, Non Smoking, Partial Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, Partial Ocean View

  • 190 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

  • 388 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Protea Hotel by Marriott Durban Umhlanga

3-star Umhlanga hotel close to Umhlanga Rocks Beach
Along with a restaurant, this hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Protea Hotel by Marriott Durban Umhlanga offers 269 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. 43-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and 4 meeting rooms.

Wireless Internet access is complimentary. This beach hotel also offers gift shops/newsstands, tour/ticket assistance, and laundry facilities. Guests can use the health club at a partner property. For a surcharge, the property provides an area shuttle within 10 km and an airport shuttle (available 24 hours). Parking is available onsite for a surcharge.

Protea Hotel by Marriott Durban Umhlanga has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Lighthouse - This restaurant serves breakfast only.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 10 km
  • Self parking on site (ZAR 55 per day)
  • RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 205 for adults and ZAR 205 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lighthouse

Things to do

  • Personal motorized watercraft
  • Shopping

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Direct access to the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (33 inches high)
  • Grab bar near toilet (33 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink (28 inches high)
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • No plastic coffee stirrers
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: ZAR 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 205 for adults and ZAR 205 for children
  • Airport shuttle fee: ZAR 350 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: ZAR 125 (one-way), (from 1 to 15 years old)
  • Self parking fee: ZAR 55 per day
  • Late check-out fee: ZAR 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel
Protea Hotel Marriott Durban Umhlanga
Protea Umhlanga
Umhlanga Protea Hotel
Protea Hotel Umhlanga Rocks
Protea
Hotel Umhlanga
Protea Marriott Durban Umhlanga
Protea Hotel by Marriott Durban Umhlanga Hotel
Protea Hotel by Marriott Durban Umhlanga Umhlanga
Protea Hotel by Marriott Durban Umhlanga Hotel Umhlanga

Protea Hotel by Marriott Durban Umhlanga Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 216 out of 459 reviews" "
Rating 8 - Good. 171 out of 459 reviews" "
Rating 6 - Okay. 48 out of 459 reviews" "
Rating 4 - Poor. 16 out of 459 reviews" "
Rating 2 - Terrible. 8 out of 459 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

John

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was very close the beach. However my first room didn’t have hot water and the second room we had issues with the bathroom flooding.
Stayed 5 nights in Aug 2024

8/10 Good

Kim, Cape Town

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank You
Stayed 1 night in Jul 2024

10/10 Excellent

Shyam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast was not vegetarian friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Very pleased once again. My room was immaculate. Great condition and location is second to none for a Umhlanga visit. Ill be back
Stayed 2 nights in Jul 2024

8/10 Good

Danie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Arnold

Business traveler
Another comfortable stay, I just was disappointed that I wasn’t allocated the room that I requested three weeks ago.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing, I stay regular now, just make you feel so welcomed
Stayed 3 nights in Jul 2024

10/10 Excellent

Justin

Stayed 1 night in Jun 2024

10/10 Excellent

Arnold

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Benjamin

Liked: Staff & service, property conditions & facilities
Great place for first stay in SA.
Stayed 4 nights in Jun 2024

10/10 Excellent

Cheryllyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Happy
It was only one night, but we enjoyed our stay and the breakfast was yummy
Stayed 1 night in May 2024

8/10 Good

STUART

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CHARMING CENTRAL AND CHIC - AN UMHLANGA CLASSIC
I love this Hotel - it is a favourite of mine and I am acknowledged as a loyal and frequent guest by the staff and a welcome back plate of treats in my room. This Hotel is centrally located in the Umhlanga Village with everything at your doorstep. It is well maintained and charmingly designed and offers the best value of any Hotel in this area. I enjoy the energy and environment of this Hotel very much
Stayed 1 night in May 2024

10/10 Excellent

Mike

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Thisnis my 3rd stay here now, great location for a great night out. The team are always there if you need anything without fail.
Stayed 3 nights in May 2024

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never a disappointment
Always a comfortable stay at this hotel. My default when travelling on business. Clean friendly and central to amenities
Stayed 1 night in May 2024

10/10 Excellent

R

Stayed 4 nights in Apr 2024

8/10 Good

Vishal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Alistair

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
On this occasion there was an administration error and the hotel rebooked us into a more expensive high end resort hotel to compensate us. This was completely hassle free and was very much appreciated. They carried all the costs. Nice! I have stayed in this hotel previously and it is a good quality, clean, safe hotel which is near by some excellent restaurants in Umhlanga Rocks. They obviously care about customer experience.

10/10 Excellent

David

Stayed 2 nights in Apr 2024

8/10 Good

S R

Stayed 1 night in Apr 2024

10/10 Excellent

Stuart

Stayed 1 night in Apr 2024

10/10 Excellent

Anant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very busy area & close to the beach
Stayed 5 nights in Mar 2024

10/10 Excellent

Hiranie

Traveled with family
Stayed 5 nights in Mar 2024

10/10 Excellent

Jane

Centrally situated, very friendly and helpful staff. Room’s spacious and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Ian

Liked: Staff & service, amenities, property conditions & facilities
Competence and friendliness of all staff
Stayed 5 nights in Mar 2024

6/10 Okay

Clarissa

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Awful service
Stayed 1 night in Feb 2024