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Royal Palm Hotel

4.0 star property

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Photo gallery for Royal Palm Hotel

Front of property - evening/night
Courtyard
Luxury Penthouse, 2 Bedrooms | Premium bedding, in-room safe, desk, laptop workspace
32-inch LED TV with satellite channels, TV
Daily full breakfast for a fee

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Spa
  • 24/7 front desk
  • Room service
$93
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
8 Palm Boulevard, New Town Centre, Umhlanga, KwaZulu-Natal, 4320
  • Gateway Theatre of Shopping
    ‪1 min walk‬
  • Umhlanga Rocks Beach
    ‪3 min drive‬
  • Umhlanga Lighthouse
    ‪3 min drive‬
  • Durban (DUR-King Shaka Intl.)
    ‪16 min drive‬

Room options

View all photos for Executive Apartment, 2 Bedrooms, Courtyard Area

Premium bedding, in-room safe, desk, laptop workspace

Executive Apartment, 2 Bedrooms, Courtyard Area

  • 65 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 676 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Penthouse, 3 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Luxury Penthouse, 3 Bedrooms

  • 2217 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 2 Twin Beds

View all photos for Luxury Penthouse, 3 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Luxury Penthouse, 3 Bedrooms

  • 2217 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 2 Twin Beds OR 1 King Bed

View all photos for Luxury Penthouse, 2 Bedrooms

Luxury Penthouse, 2 Bedrooms | Premium bedding, in-room safe, desk, laptop workspace

Luxury Penthouse, 2 Bedrooms

  • 1313 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Royal Palm Hotel

4-star uMhlanga hotel connected to a shopping center, close to Umhlanga Rocks Beach
A full-service spa, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Royal Palm Hotel offers 94 air-conditioned accommodations with laptop-compatible safes and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.

This uMhlanga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Spa Royale has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Royal Palm Hotel features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 3315 square feet (308 square meters) include a conference center. This business-friendly hotel also offers spa services, a terrace, and concierge services. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite parking is available (surcharge).

Royal Palm Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
DISH Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured, covered self parking on site (ZAR 65 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 235 to 235 for adults and ZAR 140 to 140 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • DISH Restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Business center
  • Computer station
  • Conference center (3,315 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately ZAR 235 to 235 for adults, and ZAR 140 to 140 for children
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Airport shuttle fee per child: ZAR 175 (one-way), (from 6 to 12 years old)
  • Covered self parking fee: ZAR 65 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Three Cities Royal Palm
aha Royal Palm Hotel Umhlanga
Three Cities Royal Palm Hotel Umhlanga
Three Cities Royal Palm Umhlanga
aha Royal Palm Umhlanga
aha Royal Palm
Three Cities Royal Palm Hotel
Royal Palm Hotel Umhlanga
Royal Palm Umhlanga
aha Royal Palm Hotel
Royal Palm Hotel Hotel
Royal Palm Hotel Umhlanga
Royal Palm Hotel Hotel Umhlanga

Royal Palm Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 142 out of 296 reviews
Rating 8 - Good. 95 out of 296 reviews
Rating 6 - Okay. 31 out of 296 reviews
Rating 4 - Poor. 18 out of 296 reviews
Rating 2 - Terrible. 10 out of 296 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort

Perfect and comfy

It is about my 7th stay, perfect and comfy as always.
Stayed 1 night in May 2025

10/10 Excellent

Sanjay

Stayed 1 night in May 2025

10/10 Excellent

Rowan

Stayed 1 night in May 2025

10/10 Excellent

Justice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Penthouse

Penthouse is a winner
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, just room services refused extra 2 towels, room had only 2 bath towels for night shower and none for the morning.
Stayed 1 night in Apr 2025

4/10 Poor

Shoaib

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Robin

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Sakhile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 1 night in Jan 2025

10/10 Excellent

Virtual

Liked: Cleanliness, staff & service, room comfort
Stayed 11 nights in Dec 2024

10/10 Excellent

brett

Stayed 1 night in Dec 2024

6/10 Okay

Jolene

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

The rooms are spacious however maintenance of the hotel and rooms are not 4 star standard. Hotel lobby and lifts are dirty. The rooms carpets are filthy. Some of the furniture needs to be replaced. The staff are extremely rude unfriendly. The only positive is the location
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

K

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Verona

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

shunmoogam

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall good value for money spent We have used the property many times .It needs some updating
Stayed 12 nights in Oct 2024

10/10 Excellent

Feroze

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Kingsford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Sep 2024

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

Royal palm hotel very much welcoming beautifully laid up
Stayed 1 night in Sep 2024

10/10 Excellent

Verona

Stayed 5 nights in Sep 2024

10/10 Excellent

Shamikah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ron, Pleasant Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 2 nights in Jul 2024

8/10 Good

Mohendran

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room

Great room, everything you need
Stayed 1 night in Jun 2024