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Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Room, 1 King Bed (Cabana)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed, Sea Facing (Sea Facing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 1 King Bed, Sea Facing (Sea Facing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Villa (Garden Loft Non-Sea Facing King/Twin)

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Luxury Room, 1 King Bed, Sea Facing (Sea Facing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Oyster Box you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers a complimentary children's club, a health club, and a sauna. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

The Oyster Box has designated areas for smoking.

  • Library
  • Picnic area
  • Children's games
  • Children's toys
  • Number of outdoor pools - 2
  • Elevator
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • Business center
  • Turkish bath/Hammam
  • Porter/bellhop
  • Vegan menu options available
  • Vegetarian menu options available
  • Free self parking
  • Dry cleaning/laundry service
  • No single-use plastic soda bottles
  • Free valet parking
  • No single-use plastic stirrers
  • Computer station
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • Wheelchair accessible
  • Food and water bowls
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient toilets only
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Designated smoking areas
  • Shared refrigerator
  • Pool umbrellas
  • Airport transportation
  • Parking (limited spaces)
  • Total number of rooms - 86
  • Number of floors - 3
  • Number of buildings/towers - 3
  • Airport transportation (surcharge)
  • Couples/private dining
  • Private picnics
  • Designated smoking areas (fines apply)
  • Number of bars/lounges - 3
  • Tasting room
  • Number of poolside bars - 1
  • Full-service spa
  • Internet access in public areas - high speed
  • Beach umbrellas
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1947
  • Electric car charging station
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Babysitting or childcare (surcharge)
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Safe-deposit box at front desk
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Banquet hall
  • Laundry facilities
  • Beach towels
  • Television in common areas
  • Arcade/game room
  • Wedding services
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Free cribs/infant beds
  • DVD player

Room Amenities

The Oyster Box offers 86 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to patios. Beds feature premium bedding. A pillow menu is available. 43-inch Smart televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Umhlanga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Housekeeping is provided on request.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Alarm clock
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Dial-up internet access
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Ceiling fan
  • Room service (24 hours)
  • Desk
  • Patio
  • Premium bedding
  • High-speed internet access
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Access via exterior corridors
  • Slippers
  • Satellite TV service
  • Free WiFi
  • Free wired internet
  • Pillow menu
  • TV size: 43
  • TV size measurement: inch
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • In-room climate control (heating)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Highchair
  • Smart TV
  • Number of beds 1
  • Housekeeping on request
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • LED light bulbs
  • Reusable coffee/tea filters
  • Restaurant dining guide
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Desk chair
  • Energy-saving switches
  • Tile flooring in room

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

The Ocean Terrace - Overlooking the ocean, this family restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Palm Court - This coffee shop specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Reservations are required. Open daily.

The Grill Room - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

The Lighthouse Bar - This rooftop bar specializes in international cuisine and serves light fare only. Open daily.

The Oyster Bar - This Champagne bar specializes in international cuisine and serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

2 outdoor swimming pools are on site along with a health club and a sauna.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Windsurfing nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: ZAR 1000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately ZAR 495 for adults and ZAR 495 for children
  • Airport shuttle fee: ZAR 510 per vehicle (one-way)
  • Pet deposit: ZAR 1000 per night
  • Pet fee: ZAR 1000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: ZAR 495.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Grey water recycling system

Service animals are allowed

Service animals are exempt from fees/restrictions

Sustainability/community reinvestment (10% revenue or more)

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Pets allowed in specific rooms only

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 0

Social distancing measures are in place

Contactless check-in is not available

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Number of children who can stay free - 12

Debit cards

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 495.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of ZAR 1000 per pet, per night, plus a deposit of ZAR 1000 per night
  • 2 total pets
  • Food and water bowls are available
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Box Oyster
  • Oyster Box
  • Oyster Box Hotel
  • Oyster Box Hotel Umhlanga
  • Oyster Box Umhlanga
  • Oyster Box Umhlanga Rocks
  • The Oyster Box Hotel
  • The Oyster Box Umhlanga
  • Oyster Box Umhlanga Rocks
  • The Oyster Box Hotel Umhlanga

Awards & Affiliations

The Oyster Box is listed in the 2021 Travel + Leisure 500.

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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