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Desert Palace Hotel & Casino Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Desert Palace Hotel & Casino Resort

Outdoor pool
Standard Room | Living area | 32-inch flat-screen TV with digital channels, TV
Game room
Mini-golf
2 bars/lounges

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
Erf 1, Golf Course Road, Keidebees, Upington, Northern Cape, 8801
  • Upington Golf Club
    1 min walk
  • Desert Palace Golf Course & Casino
    2 min walk
  • Melkstroom
    9 min drive
  • Upington (UTN)
    11 min drive

Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, rollaway beds

Superior Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | Living area | 32-inch flat-screen TV with digital channels, TV

Standard Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Balcony

Browns Manor

Pool
Breakfast included
Parking included
Free WiFi
4.8 out of 5, Exceptional, (24)
The price is $70
per night
$80 total
includes taxes & fees
Dec 7 - Dec 8
Browns Manor

About this property

Desert Palace Hotel & Casino Resort

3.5-star Upington hotel with 2 bars/lounges
This hotel features a casino, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a conference center.
Desert Palace Hotel & Casino Resort offers 60 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Upington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Desert Palace Hotel & Casino Resort features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This family-friendly hotel also offers a casino, a terrace, and an arcade/game room. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking is complimentary.

Desert Palace Hotel & Casino Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Bella Roma - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Casino Bar - Onsite bar. Open daily.
24-hour room service is available.

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: ZAR 135 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bella Roma
  • Casino Bar

Things to do

  • 169 slot machines
  • 18-hole adjacent golf course
  • 24-hour gym
  • 6 gaming tables
  • Arcade/game room
  • Casino
  • Mini golf
  • Outdoor pool
  • Playground
  • Racquetball/squash

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 150.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 135 per person
  • Rollaway bed fee: ZAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Desert Palace Hotel Casino Resort Upington
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Desert Palace Hotel & Casino Resort Upington
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Hotel Desert Palace Hotel & Casino Resort
Desert Palace Casino
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Desert & Casino Upington
Desert Palace Hotel & Casino Resort Hotel
Desert Palace Hotel & Casino Resort Upington
Desert Palace Hotel & Casino Resort Hotel Upington

Desert Palace Hotel & Casino Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 29 reviews" "
Rating 8 - Good. 10 out of 29 reviews" "
Rating 6 - Okay. 7 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 2 out of 29 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Peter

Stayed 3 nights in Sep 2023

10/10 Excellent

Yolanda

Stayed 1 night in Sep 2023

10/10 Excellent

Mr d

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommended
easy to find from airport, quick friendly check in. nice room with fridge a/c and balcony comfortable beds not noisy and very good food in Italian themed restaurant- recommend
Stayed 1 night in Apr 2023

8/10 Good

Rasheda

Stayed 1 night in Apr 2023

10/10 Excellent

Dr N K Kirimi

Stayed 1 night in Mar 2023

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly.big bed big room. View to the Golf court
Stayed 1 night in Jan 2023

8/10 Good

Jacobus

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Nov 2022

6/10 Okay

Peter

Business traveler
Stayed 1 night in Jun 2022

8/10 Good

KOKETSO IGNATIOUS

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

6/10 Okay

Michele

Stayed 1 night in Oct 2021

6/10 Okay

Veranise

Liked: Cleanliness, staff & service
Average stay
Got to the venue and the WiFi, phone in the room and tv channels all was not working, moved us to another room after we unpacked as only found out then these things not working, room was better but WiFi still problematic as signal very poor
Stayed 3 nights in Sep 2021

10/10 Excellent

Tinus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay
Super stay, already booked again for the return trip
Stayed 2 nights in Sep 2021

2/10 Terrible

Sifiso

Disliked: Staff & service, property conditions & facilities, room comfort
It was bad. Poor service and unfriendly staff
Stayed 1 night in Sep 2020

8/10 Good

Molefi

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made this a wonderful trip and the hotel is very clean and all is helpful. Will definitely return soon and wont stay anywhere else.
Stayed 3 nights in Mar 2020

8/10 Good

ANANDROY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

GP

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
My stay was lovely, i enjoyed the place so much.
Stayed 2 nights in Jan 2020

8/10 Good

Mandie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Michael

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Teddy, Midrand, Johannesburg North, South Africa

Traveled with family
Liked: Cleanliness, staff & service, amenities
The Hotel was nice, staff at the hotel was friendly as well. The swimming pool was clean (except the kiddies part, which was SUPER dirty). Bowling, Putt Putt and the little desert drive train thingy was super fun and all extremely cheap. My recommendation is definitively the restaurant (500g Sirloin steak, chips - PHENOMENAL). The Sunday buffet was also really nice! The part that I would not recommend is the Casino. My casino card was blocked in under 10 minutes and I stood there like a fool waiting for people to get back to me while they took the card somewhere. They were then also extremely arrogant and rude at the Casino. They didn't apologize, they just looked at me. It was very unpleasant. I didn't lose any money, I just cashed out and left with all my friends. Id absolutely AVOID the casino. I enjoyed swimming the most and everything else too :)
Stayed 4 nights in Nov 2019

8/10 Good

Johann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 1 night in Nov 2019