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SureStay Plus By Best Western Upland Ontario North

2.5 star property

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Photo gallery for SureStay Plus By Best Western Upland Ontario North

Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, individually furnished, desk, laptop workspace
Lobby
Exterior
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
$98
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
1191 E. Foothill Blvd, Upland, CA, 91786
  • Place, San Antonio Regional Hospital
    ‪8 min walk‬
  • Place, Ontario Convention Center
    ‪6 min drive‬
  • Place, Ontario Mills Shopping Mall
    ‪10 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(75 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(14 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(21 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed) | In-room safe, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

9.2 out of 10
Wonderful
(26 reviews)
  • 410 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 King Beds

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About this property

SureStay Plus By Best Western Upland Ontario North

Upland hotel with outdoor pool
This hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a business center, and laundry facilities. Change of towels is available on request.
SureStay Plus By Best Western Upland Ontario North offers 114 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Upland hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, SureStay Plus By Best Western Upland Ontario North provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine and laundry facilities. Complimentary uncovered self parking is available on site, along with a car charging station.

SureStay Plus By Best Western Upland Ontario North has designated areas for smoking.

A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Free breakfast available

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers

Accessibility

  • No elevator

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Early check-in fee: USD 25 (subject to availability)
  • Crib (infant bed) fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

GuestHouse Hotel Upland
GuestHouse Upland
Hotel Upland
GuestHouse Inn Upland Hotel
GuestHouse Inn Upland
Guesthouse International Hotel Upland
GuestHouse Inn Suites Upland
SureStay Plus Hotel by Best Western Upland
SureStay Plus By Best Western Upland Ontario North
SureStay Plus By Best Western Upland Ontario North Hotel
SureStay Plus By Best Western Upland Ontario North Upland
SureStay Plus By Best Western Upland Ontario North Hotel Upland

Reviews

SureStay Plus By Best Western Upland Ontario North Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 785 out of 1155 reviews
Rating 8 - Good. 205 out of 1155 reviews
Rating 6 - Okay. 71 out of 1155 reviews
Rating 4 - Poor. 47 out of 1155 reviews
Rating 2 - Terrible. 47 out of 1155 reviews

Reviews

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

8/10 Good

Natalie

Stayed 1 night in Jul 2025

10/10 Excellent

Heidi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, this is a really good spot! I'm so impressed with how they renovated this hotel! Clean and cute lobby, coffee, water machines, full breakfast included! But not just any coffee, flavored creamers (get out of here!) Online check-in beforehand, super easy/convenient. Nice to require a key card for guest parking in the back for safety (because that area of Foothill is medium safe). Clean room with cute, modern chair and clean bathroom counter/fixtures. Very white and minimal, don't expect 4-star hotel frills and thrills.. but the room came with microwave, mini-fridge, a TV that could connect to Netflix, had Salon Selectives body wash and shampoo/conditioner (throwback to the 80s!), nice functioning A/C and comfy, soft linens. I only wish the towels looked cleaner/whiter and fluffier and that the windows blocked out the outside noise more. They were very thin so you could hear people walking by, a loud truck in the parking lot and sirens in the street. But for what you pay for, a really clean, good 2.5-star place. If they want to really put a cherry on top (since they're already doing a great job), I'd say buy new towels, update/replace some caulking and touch-up some paint to freshen things up. But again, you get what you pay for and while I'd be appalled at cracked caulk if I was paying $500+/night, this is not that price, so I understood. That being said, I will probably be returning to this hotel!
Stayed 1 night in Jul 2025

8/10 Good

Peter

Stayed 1 night in Jun 2025

8/10 Good

tin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed one night
Stayed 1 night in Jul 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Anthony

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Our tv did not work, and there was a roach on the wall. It was called in and reported to the front desk. I've stayed there many times. Attendant at the front desk didn’t seen to care. Disappointed since i stay there for business trips often.
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

Bed bugs.

I stayed 2 nights. I Had several bites on my thigh, calves, and ankles that appeared on my drive home. I visited a doctor once I was home and after asking if I had stayed at a hotel recently he said they are highly likely bedbug bites.
Stayed 2 nights in Jun 2025

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing besides the "room service". Scanned a QR code in the room, ordered pizza, called an hour later to check the status, took another 30 minutes to arrive. Way over priced ($50 for a medium pizza) that barely had any cheese on it and was cold. The hotel itself was wonderful!
Stayed 1 night in Jul 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Angelica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the area was quiet and peaceful.
Stayed 1 night in Jun 2025

2/10 Terrible

Melinda

Stayed 1 night in Jun 2025

4/10 Poor

Rosa M

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were given a key to a room that was occupied by other guests. We didn’t know that there was a woman in the room. We kept trying to open the door with the key that was given to us. She was so scared that someone was trying to brake in to hurt her or kidnap her that she called her boyfriend and asked him to come back to the room. He had gone to the store. He saw us messing with the door so of course he was upset at us. We showed him our key with his room number and then he showed us his key with the same room number. We called receptionist and she came a few minutes later and upgraded us to a bigger room. We didn’t care about the upgrade because we were just so upset about the whole thing. We were so tired from driving all day and were just upset that we had to wait and deal with this until it was resolved.
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms have been freshly renovated and I love the light colors they used. The lobby is gorgeous and the staff is so friendly. Continental breakfast was awesome, parking and hotel are gated with key card entry, pool/spa was small but perfect for our little family, the gym kept us busy when we had down time, and the park across the street was perfect for my kiddo. Thanks for an awesome birthday stay with my family!
Stayed 1 night in Jun 2025

10/10 Excellent

Marino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated rooms! Very roomy and comfortable room!
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service, room comfort

Not as expected

We weren't here long but based on seeing a suite previously we were thinking it would be perfect for us. The room was ok but it smelled like urine. Outside smelled strong as well, for a gated area we didnt expect that. It was hard to rest, we woke up extra early to leave.
Stayed 1 night in Jun 2025

10/10 Excellent

Johnny

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Stayed 2 nights in Jun 2025

8/10 Good

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Nice lobby
Stayed 1 night in Jun 2025

8/10 Good

Violeta

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Lawrence

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People were great. Bed was squeaky. The noice from rolling over will wake you up. Could be cleaner in the room and around the grounds.
Stayed 3 nights in Jun 2025

10/10 Excellent

Monique

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has definitely upgraded. It's been years since I'd been here at this location and the new rooms are very nice! Breakfast was amazing and staff was very friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm not going to lie, in shocked at what I got for $100. Room is very clean, well kept, area is quiet, it's on Route 66, parking is gated, wasn't expecting that for the price. I got into the room and it actually looked like what was in the picture. It's basically an upscale Best Western in a sorts. Seems like they just remodeled, hopefully it stays this way, I would have no problem coming back. Not bad best Western, not bad at all.
Stayed 1 night in Jun 2025