See all properties

SureStay Plus By Best Western Upland Ontario North

2.5 star property

Choose dates to view prices

Photo gallery for SureStay Plus By Best Western Upland Ontario North

Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, individually furnished, desk, laptop workspace
Exterior
Lobby
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
$87
includes taxes & fees
Dec 30 - Dec 31

Explore the area

View in a map
1191 E. Foothill Blvd, Upland, CA, 91786
  • Place, San Antonio Regional Hospital
    ‪8 min walk‬
  • Place, San Antonio Hospital Foundation
    ‪10 min walk‬
  • Place, Bowlero Upland
    ‪3 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(78 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(16 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.2 out of 10
Wonderful
(25 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed) | In-room safe, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

9.2 out of 10
Wonderful
(27 reviews)
  • 410 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 King Beds

Similar properties

Lobby
Best Western Plus Heritage Inn Ontario Rancho Cucamonga
  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.4 out of 5, Excellent, 1,002 reviews
Best Western Plus Heritage Inn Ontario Rancho Cucamonga

About this property

SureStay Plus By Best Western Upland Ontario North

Upland hotel with outdoor pool
This hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a business center, and laundry facilities. Change of towels is available on request.
SureStay Plus By Best Western Upland Ontario North offers 114 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Upland hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, SureStay Plus By Best Western Upland Ontario North provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine and laundry facilities. Complimentary uncovered self parking is available on site, along with a car charging station.

SureStay Plus By Best Western Upland Ontario North has designated areas for smoking.

A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Free breakfast available

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers

Accessibility

  • No elevator

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Early check-in fee: USD 25 (subject to availability)
  • Crib (infant bed) fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

GuestHouse Hotel Upland
GuestHouse Upland
Hotel Upland
GuestHouse Inn Upland Hotel
GuestHouse Inn Upland
Guesthouse International Hotel Upland
GuestHouse Inn Suites Upland
SureStay Plus Hotel by Best Western Upland
SureStay Plus By Best Western Upland Ontario North
SureStay Plus By Best Western Upland Ontario North Hotel
SureStay Plus By Best Western Upland Ontario North Upland
SureStay Plus By Best Western Upland Ontario North Hotel Upland

SureStay Plus By Best Western Upland Ontario North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 854 out of 1251 reviews
Rating 8 - Good. 215 out of 1251 reviews
Rating 6 - Okay. 82 out of 1251 reviews
Rating 4 - Poor. 51 out of 1251 reviews
Rating 2 - Terrible. 49 out of 1251 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you stay on the first floor good luck sleeping. You can hear the people above you all night
Stayed 1 night in Aug 2025

6/10 Okay

Kathryn

Traveled with family
Liked: Cleanliness, staff & service
nice staff but people (guests) sitting around smoking pot and drinking 40’s
Stayed 5 nights in Sep 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The room is completely refurbished couple things that I didn’t know number one neither of our TVs worked. We let the front desk know. They said that they could move us, but we got in pretty late and didn’t wanna move so that was a little bit of a bummer That they didn’t have anybody there to fix the TVs number two. There’s no full length mirror anywhere in the room three no coffee maker in the room either but there was a microwave. It’s a little slow checking in. We had to wait probably 15 to 20 minutes for check-in. I would recommend probably recommend the hotel for just a one night stay, the bed was comfortable and it was fine for just one night.
Stayed 1 night in Sep 2025

10/10 Excellent

Johnny

Stayed 1 night in Sep 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super nice.
Stayed 1 night in Sep 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
All good Nice hot tun
Stayed 5 nights in Sep 2025

6/10 Okay

Clark

Stayed 1 night in Sep 2025

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and fast, this is a gated property, and the room was nice and clean. I would definitely stay there again.
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Upgraded rooms. Quiet area. Would definitely return.
Stayed 1 night in Aug 2025

6/10 Okay

Arthur

Traveled with family
Liked: Cleanliness, staff & service
No coffee maker in room. Breakfast was meager; scrambled eggs unpalatable.
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful. The room was freshly redone and finishes were very nice. The parking lot was a little rough with trenching and cones but we still had plemty of parking
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Eileen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem

I didn’t know what to expect but this was a nice stay. The hotel is in a good location. The staff is friendly and the room was very spacious and very clean. My one gripe is that the water pressure in the shower was low but overall I am pleased and would book again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sedrak

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Sep 2025

10/10 Excellent

Cameron

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
For how cheap it was the quality was shockingly good. Newly renovated but just keep in mind that anything this cheap isn’t of the best quality. Would stay here again honestly for just a quick overnight place to rest my head and I’m usually someone who doesn’t mind spending a little more for better quality.
Stayed 1 night in Jul 2025

8/10 Good

tachi, Rowland Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor Customer Service

The only issue I had was with the front desk. Two people working. One was helping a customer. The second woman didn't even acknowledge I was there. If it was not the second woman's duty to check in customers, should have said, "She will be right with you." The customer then walked away and I went up to the window. The woman wouldn't even look at me. She finally looked up and said she was still helping the person who walked out of the building. I told her she should have at least said, "I'll be right with you." Totally rude. Will not stay there again.
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property which seems secure
Stayed 1 night in Sep 2025

4/10 Poor

ROLA

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The property and the location are good but the housekeeping was very bad we stayed for one week and they did clean the room but they never change the bed sheets for the whole week that we stayed in and that was an issue??
Stayed 7 nights in Aug 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in the area

Clean, comfortable room. The mirror in the bathroom was excellent with lighting all around it. The pool and jacuzzi were awesome. And it's nice that they have secure parking.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Bereniz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely clean and very safe! It’s gated!

The hotel is gated, so I felt really safe staying there! The room was clean especially the floor! Quiet. Clean. Very beautiful. There was an actual full breakfast offered from 6am - 10am. Overall I really enjoyed my stay, and am keeping them saved for any future trips I might have that will take me near the same are.
Stayed 1 night in Sep 2025

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025