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SureStay Plus By Best Western Upland Ontario North

2.5 star property

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Photo gallery for SureStay Plus By Best Western Upland Ontario North

Lobby
Lobby
Fitness facility
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, individually furnished, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
$98
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
1191 E. Foothill Blvd, Upland, CA, 91786
  • Place, San Antonio Regional Hospital
    ‪8 min walk‬
  • Place, Ontario Convention Center
    ‪6 min drive‬
  • Place, Ontario Mills Shopping Mall
    ‪9 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(77 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(15 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(23 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed) | In-room safe, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

9.2 out of 10
Wonderful
(27 reviews)
  • 410 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 King Beds

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About this property

SureStay Plus By Best Western Upland Ontario North

Upland hotel with outdoor pool
This hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a business center, and laundry facilities. Change of towels is available on request.
SureStay Plus By Best Western Upland Ontario North offers 114 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Upland hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, SureStay Plus By Best Western Upland Ontario North provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine and laundry facilities. Complimentary uncovered self parking is available on site, along with a car charging station.

SureStay Plus By Best Western Upland Ontario North has designated areas for smoking.

A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Free breakfast available

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers

Accessibility

  • No elevator

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Early check-in fee: USD 25 (subject to availability)
  • Crib (infant bed) fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

GuestHouse Hotel Upland
GuestHouse Upland
Hotel Upland
GuestHouse Inn Upland Hotel
GuestHouse Inn Upland
Guesthouse International Hotel Upland
GuestHouse Inn Suites Upland
SureStay Plus Hotel by Best Western Upland
SureStay Plus By Best Western Upland Ontario North
SureStay Plus By Best Western Upland Ontario North Hotel
SureStay Plus By Best Western Upland Ontario North Upland
SureStay Plus By Best Western Upland Ontario North Hotel Upland

SureStay Plus By Best Western Upland Ontario North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 811 out of 1191 reviews
Rating 8 - Good. 208 out of 1191 reviews
Rating 6 - Okay. 74 out of 1191 reviews
Rating 4 - Poor. 50 out of 1191 reviews
Rating 2 - Terrible. 48 out of 1191 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Aug 2025

10/10 Excellent

traioni o

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and nice area, many dining options to choose from and more.
Stayed 1 night in Aug 2025

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

Ana

Liked: Cleanliness, amenities
Clean sheets, clean room and ladies in the breakfast bar amazing tasting food!!! Can’t wait until you guys open up the restaurant ✨
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a wheelchair user, I give this property 5 stars for wheelchair accessibility. I requested a shower chair and one was waiting for us. Will definitely stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for a great price

Great hotel near many places to eat and shop the rooms were clean and the staff was very friendly would recommend this place to others
Stayed 1 night in Aug 2025

10/10 Excellent

Arielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay! Would book again.

Theresa at reception was handling rush hour and a malfunctioning key reader with such grace + solo. She kept it lighthearted and was super efficient despite the technical difficulties. Great customer service. The king suite was in great condition besides some hair and minor shampoo stains on the shower walls. The pool was about a 7/10 due to some debris and probably lack of filtration / skimming. The jacuzzi was very clean on the other hand. Breakfast on a Monday was 6-9 and had eggs, sausage patty, potatoes and waffles you can make. A variety of bread and cereal. Coffee and water available reception at all times.
Stayed 1 night in Aug 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Timothy, Las Vegas

Traveled with family
Liked: Staff & service, amenities
Good Value. Area is not the best but hotel property is gated and feels mostly safe. Breakfast was good. Room was clean and appears to have been recently renovated. Staff was very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay there. It was very nice . We felt safe enough there to walk to go get dinner. Our room was nice and clean. The bathroom was a nice size. An all around great place to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean and quiet
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Yong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Matthew

Stayed 1 night in Aug 2025

8/10 Good

Robert

Stayed 1 night in Jun 2025

8/10 Good

ronald

Stayed 1 night in Aug 2025

4/10 Poor

Fred

Traveled with partner
Disliked: Amenities, property conditions & facilities
After check in and bringing our luggage into the room we were startled by the fire alarm system going off. We then went outside our door to find a “waterfall” of water coming down from the sprinkler system 4 rooms away. We went back to our room and tried to filter out the noise of the alarm. It continued to sound for 45 minutes. We then walked to the front desk and found a very chaotic situation. We asked when and if the situation would be corrected and were told “we don’t know” We then checked out and drove 25 miles away. We then had to stay at a much more expensive hotel.
Stayed 1 night in Jul 2025

8/10 Good

betzaida

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was honestly pretty good. It was a quick night stay but absolutely no complaints it is well maintained & clean & I loved how spacious the king room was especially for it just being me. I also loved how the actual property had a gate that you could only access with a room key. It definitely made me feel super safe.
Stayed 1 night in Aug 2025

8/10 Good

Arturo

Stayed 1 night in Jun 2025

10/10 Excellent

Victoria

Liked: Cleanliness, property conditions & facilities, room comfort

Definitely coming back

I had an amazing stay! The hotel was super clean, and the staff were all very friendly and helpful. I got a suite and it was spacious, spotless, and reasonably priced. I also really appreciated that the property is gated — it added an extra sense of comfort and security. Overall, a great experience and I would definitely stay again ….. ohhhh and I enjoyed their breakfast comp.
Stayed 1 night in Aug 2025

10/10 Excellent

Florencia R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hair dryers must be replaced,
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

bad housekeeping service ,need training

bad housekeeping service ,knock the door rudly to ask if I NEED HOUSEKEEPING,even I have left the privacy sign on the door. last day check out time is 11:00 AM,housekeeping knock door hardly at 8:00AM for housekeeping.They did not want to wait to let guest go
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Stay here!

Clean, great breakfast, quiet, nice pool
Stayed 1 night in Jul 2025