*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Crystal Creek Rainforest Retreat features 6 outdoor swimming pools, 11 spa tubs, and complimentary bicycles. The cottage offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
This luxury cottage also offers spa services, barbecue grills, and an arcade/game room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite covered self parking is complimentary.
Crystal Creek Rainforest Retreat has designated areas for smoking.
- Barbecue grill(s)
- Picnic area
- Couples/private dining
- Private picnics
- Number of outdoor pools - 6
- Designated smoking areas (fines apply)
- Water dispenser
- Number of hot tubs - 11
- Number of bars/lounges - 1
- Tasting room
- Front desk (limited hours)
- Covered parking
- Billiards or pool table
- Secured parking
- Express check-out
- Free self parking
- Free WiFi
- Number of coffee shops/cafes - 1
- Table tennis
- Spa services on site
- Proposal/romance packages available
- Wheelchair accessible – no
- Fence around pool
- Breakfast available (surcharge)
- Concierge services
- Designated smoking areas
- Laundry facilities
- Total number of rooms - 13
- No accessible airport shuttle
- Arcade/game room
- Wedding services
- Airport transportation (surcharge)
- Garden
- Fireplace in lobby
Room Amenities
Crystal Creek Rainforest Retreat offers 13 air-conditioned accommodations with fireplaces and iPod docking stations. Accommodations at this 5-star cottage have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. This Upper Crystal Creek cottage provides complimentary wireless Internet access. Televisions come with digital channels and DVD players. Additionally, rooms include MP3 docking stations and espresso makers. Housekeeping is offered on request and in-room massages can be requested.
- Air conditioning
- Room service (limited hours)
- Television
- Coffee/tea maker
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- Fireplace
- Jetted bathtub
- Espresso maker
- Microwave
- Cookware, dishware, and utensils
- DVD player
- Kitchen
- In-room massage available
- Slippers
- Separate bathtub and shower
- Dishwasher
- Full-sized refrigerator/freezer
- Stovetop
- Digital TV service
- Free WiFi
- TV size: 138
- TV size measurement: cm
- MP3 docking station
- iPod docking station
- Bathtub or shower
- Housekeeping (surcharge)
- In-room climate control (heating)
- Electric kettle
- Towels provided
- Toaster
- Number of bathrooms - 1
- Housekeeping on request
- Champagne service
- Cleaning supplies
- Soap
- Shampoo
- Toilet paper
- Eco-friendly cleaning products provided
- Paper towels
- Freezer
- Wardrobe or closet
- Meal delivery service available
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.
Room service (during limited hours) is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
- Deep tissue massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Well-lit path to entrance
Nearby Activities
6 outdoor swimming pools and 11 spa tubs are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Free bicycles on site
- Mountain biking on site
- Mountain climbing nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 1000 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
- Fee for full breakfast: approximately AUD 27.5 per person
- Airport shuttle fee: AUD 480 per vehicle (roundtrip, maximum occupancy 2)
- Housekeeping fee: AUD 200 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 7:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 10:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. The property is professionally cleaned.
Front desk opens daily at 8:30 AM
Front desk closes daily at 7 PM
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Caters to adults only
Property confirms they are implementing guest safety measures
Property uses a professional cleaning service
Contactless check-out is available
Property is cleaned with disinfectant
Security system
Debit cards not accepted
Property does not follow sanitization practices of any association
Staffed front desk
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQ friendly
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Minimum guest age is 18
No gap period between guest stays
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the cottage prior to arrival, using the contact information on the booking confirmation.
Guests under 18 years old are not permitted at this adults-only property.
Only registered guests are allowed in the guestrooms.
The property is professionally cleaned.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Crystal Creek Rainforest Retreat House
- Crystal Creek Rainforest Retreat
- Crystal Creek Rainforest Retreat Hotel Upper Crystal Creek
- Crystal Creek Rainforest Retreat House Upper Crystal Creek
- Crystal Creek Rainforest Retreat Upper Crystal Creek
- Crystal Creek Rainforest Retr
- Crystal Creek Rainforest Retreat Cottage
- Crystal Creek Rainforest Retreat Upper Crystal Creek
- Crystal Creek Rainforest Retreat Cottage Upper Crystal Creek
Hotel Reviews
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