Whitecap Mountains Resort

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Whitecap Mountains Resort

Restaurant
Exterior
Indoor pool
Lobby
Deluxe Single Room, 1 King Bed | Premium bedding, free WiFi, bed sheets

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
9106 W County Rd E, Upson, WI, 54565
  • Weber Lake
    1 min walk
  • Weber Lake Park
    2 min walk
  • Whitecap Mountains
    5 min walk
  • Ironwood, MI (IWD-Gogebic County)
    33 min drive

Room options

Deluxe Single Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Family Suite

  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

Deluxe Room

  • Sleeps 4
  • 2 King Beds

Premium Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Family Suite, Lake View

  • Lake view
  • Sleeps 6
  • 3 Queen Beds

Comfort Suite, Jetted Tub

  • Sleeps 6
  • 3 Queen Beds

Deluxe Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Single Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Family Suite, Kitchenette

  • Sleeps 6
  • 3 Queen Beds

Similar properties

About this property

Whitecap Mountains Resort

Upson hotel with ski-in/ski-out access
Ski into Whitecap Mountains Resort, where you can have a drink at the bar/lounge, eat a meal at the restaurant, and enjoy a refreshing dip in an indoor pool. Housekeeping is available on request.
Whitecap Mountains Resort offers 39 air-conditioned accommodations with complimentary toiletries. Beds feature premium bedding. 32-inch Smart televisions come with digital channels and Netflix. This Upson hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Have fun with onsite winter activities, including downhill skiing and snowboarding. After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor swimming pool. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A computer station is located on site and wireless Internet access is complimentary. Complimentary self parking is available on site.

Whitecap Mountains Resort is a smoke-free property.

Whitecap Mountains Resort has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Downhill skiing
  • Indoor pool
  • Optional ski privileges
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Spa tub

Family friendly

  • Highchair
  • In-room microwave
  • Indoor pool

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible bathtub
  • Elevator (36 inch wide door)
  • Grab bar in bathtub
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay (maximum USD 50.00 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25.00 per accommodation, per stay
The resort fee includes:
  • Business center/computer access
  • In-room coffee
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per pet, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Whitecap Mountains Upson
Whitecap Mountains Resort Hotel
Whitecap Mountains Resort Upson
Whitecap Mountains Resort Hotel Upson

Whitecap Mountains Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 38 out of 86 reviews" "
Rating 8 - Good. 25 out of 86 reviews" "
Rating 6 - Okay. 12 out of 86 reviews" "
Rating 4 - Poor. 6 out of 86 reviews" "
Rating 2 - Terrible. 5 out of 86 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Fritz, San Luis Obispo

Liked: Cleanliness, staff & service
Disliked: Amenities
Off season room rate was very reasonable. It's off the beaten path, but unique and worth the drive.
Stayed 1 night in Aug 2024

8/10 Good

Connor

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Paulette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that we were able to use fire pit. Very clean rooms. Pool could of been open earlier and a little later, but pool hot tub were excellent
Stayed 2 nights in Aug 2024

2/10 Terrible

Cecelia

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We didn't stay the night. We walked into the room and there were flying ants all over the counter and floor. Spiders all over the closet. And a colony of ants in the corner. We also found crumbs and hair under the blankets. I'm hoping that they washed but I could believe that they didn't. The lighting in the room was bad. Pool was green with debris in it. The entire place is nothing like the pictures. The front desk person was nice. Forgot to take pictures. We didn't want to stay in there any longer than we had to.
Stayed 2 nights in Aug 2024

8/10 Good

Jenni

Traveled with partner, Traveled with pets
Liked: Staff & service, property conditions & facilities
Stay was ok. Nice to have place to bring our dogs.
Stayed 2 nights in Aug 2024

4/10 Poor

Michael, Nescopeck

Disliked: Property conditions & facilities
No signs at the elevator or steps to direct you where your room is. Took 10 minutes to find my room once I got off the elevator. No towel/mat for the floor in bathroom. TV and wi-fi are terrible. No trash cans outside. Place strikes you like know one cares about the place.
Stayed 1 night in Aug 2024

6/10 Okay

Jessica

Liked: Staff & service
Make sure to ask for an updated room!
The 1st room I was in was dark and dingy. They moved me because I was surrounded by a very large group of loud teens that left towels in the halls along with trash n shoes etc- it was like being in a teens bedroom lol...thankfully they moved me. The 2nd room was much nicer and brighter! The place itself is definitely outdated. Location is pretty. Hopefully I won't have to return lol
Stayed 1 night in Aug 2024

10/10 Excellent

Gordon

Stayed 1 night in Aug 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Comfortable Hotel
Nice comfortable stay. The staff was friendly and the food in the restaurant was amazing. The only disappointment was that there was no complementary breakfast.
Stayed 2 nights in Aug 2024

8/10 Good

Carolena

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Teresa

Liked: Cleanliness, staff & service
Won't be back
Restaurant and bar are only open on weekends, which was not disclosed upon booking. Noise from room above, footsteps and barking dog, was annoying. Likely a structural issue, not inconsiderate guests. TV was Roku service (vs cable or satellite), so channels are limited. No blackout shade, just horizontal blinds, so not really private or darkening window treatments.
Stayed 1 night in Aug 2024

6/10 Okay

Jolene

Traveled with family
Horrible. It was out in the middle of nowhere which was great and they had a restaurant. We waited for 30 minutes for someone to acknowledge our presence. No blow dryer. Beds were a single mattress thrown on a metal frame. In the morning there was a sign that said the desk was closed for the day.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Kurt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

ellen

Liked: Cleanliness, staff & service
Nice to see a chalet in the summer . You could tell they have updated a lot of the place Beds, need updating though. Coffee pots in rooms awful.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Scott

Stayed 2 nights in Jul 2024

2/10 Terrible

Heidi

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was veey disappointed that after midnight the WIFI ran tv went out til 4am. And i waa charhed for 3 adults yet there werent enough.accommodation in the room for us.at.all to shower or wash up
Stayed 2 nights in Jul 2024

6/10 Okay

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall decent experience for the price
Stayed 2 nights in Jul 2024

2/10 Terrible

Isaac

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting in the woods. Ski resort in the summer had lots to offer for hiking and other family activities.
Stayed 1 night in Jul 2024

10/10 Excellent

Cory

Stayed 1 night in Jul 2024

8/10 Good

Therese

Liked: Cleanliness, amenities
Excellent option for a stay in the area. Quiet most of the time but property is a work in progress.
Stayed 4 nights in Jul 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer 2024
Clean rooms. Excellent renovation. Very nice staff. Was there in the summer. Inwould recommend this to anyone
Stayed 2 nights in Jul 2024

8/10 Good

Geri

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Was a nice place. For a ski resort, I thought it would be a little better.
Stayed 1 night in Jul 2024