Whitecap Mountains Resort

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Whitecap Mountains Resort

Restaurant
Indoor pool
Family Suite, Lake View | Premium bedding, free WiFi, bed sheets
Lobby
Snow and ski sports

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Pet friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
9106 W County Rd E, Upson, WI, 54565
  • Weber Lake
    ‪1 min walk‬
  • Weber Lake Park
    ‪2 min walk‬
  • Whitecap Mountains
    ‪5 min walk‬
  • Ironwood, MI (IWD-Gogebic County)
    ‪33 min drive‬

Room options

Deluxe Single Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Family Suite

  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

Deluxe Room

  • Sleeps 4
  • 2 King Beds

Premium Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Family Suite, Lake View

  • Lake view
  • Sleeps 6
  • 3 Queen Beds

Comfort Suite, Jetted Tub

  • Sleeps 6
  • 3 Queen Beds

Deluxe Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Single Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Family Suite, Kitchenette

  • Sleeps 6
  • 3 Queen Beds

Similar properties

About this property

Whitecap Mountains Resort

Upson hotel with ski-in/ski-out access
Ski into Whitecap Mountains Resort, where you can have a drink at the bar/lounge, eat a meal at the restaurant, and enjoy a refreshing dip in an indoor pool. Housekeeping is available on request.
Whitecap Mountains Resort offers 39 air-conditioned accommodations with complimentary toiletries. Beds feature premium bedding. 32-inch Smart televisions come with digital channels and Netflix. This Upson hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Have fun with onsite winter activities, including downhill skiing and snowboarding. After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor swimming pool. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A computer station is located on site and wireless Internet access is complimentary. Complimentary self parking is available on site.

Whitecap Mountains Resort is a smoke-free property.

Whitecap Mountains Resort has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Downhill skiing
  • Indoor pool
  • Optional ski privileges
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Spa tub

Family friendly

  • Highchair
  • In-room microwave
  • Indoor pool

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible bathtub
  • Elevator (36 inch wide door)
  • Grab bar in bathtub
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay (maximum USD 50.00 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25.00 per accommodation, per stay
The resort fee includes:
  • Business center/computer access
  • In-room coffee
  • Pool access
  • Spa tub access

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per pet, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Whitecap Mountains Upson
Whitecap Mountains Resort Hotel
Whitecap Mountains Resort Upson
Whitecap Mountains Resort Hotel Upson

Whitecap Mountains Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 45 out of 93 reviews" "
Rating 8 - Good. 25 out of 93 reviews" "
Rating 6 - Okay. 12 out of 93 reviews" "
Rating 4 - Poor. 6 out of 93 reviews" "
Rating 2 - Terrible. 5 out of 93 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vibe of the property was fantastic. We had a room facing Weber Lake. It was great to wake up with the view. The staff were exceptio al. It was a pet friendly lodge....we couldnt have asked for a better experience for our puppies first outing. The staff were wonderful with all the animals. Id say, the puppies got lots of lovings and were bery pleased.
Stayed 1 night in Oct 2024

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to all atv trails
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Interest hotel. It has the feel of a very fun skiing resort for sure. Everything was very clean and comfortable. The bar and restaurant are very nice.
Stayed 1 night in Oct 2024

4/10 Poor

Brenda, Vinton

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very strange room set-up. Connecting room without locking doors- very creepy. Room was wide open space with barely anything in it. Worst pillows I’ve ever tried to sleep on. No breakfast. No lighting in parking area.
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We enjoyed the pool and hot tub
Stayed 2 nights in Oct 2024

8/10 Good

Claire

Liked: Amenities
Disliked: Property conditions & facilities
I had an issue with the shower. The walls need to be re painted. I would stay again though it is a beautiful locations.
Stayed 2 nights in Oct 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay stay
The room was spacious and clean. The beds were comfortable and the staff was friendly. My only complaints are that the pool was very cold (I couldn’t even swim in it) the walls were paper thin (I could hear every word from next door) and you had to use your own streaming services in order to watch TV.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Pretty location. Needs additional updating.
Staff were friendly and accommodating. The room was clean with some updating, but small and needed a few more amenities such as a clock, charging station and much better lighting. Room not very soundproof and the tub was not usable as it didn’t seal. Room was upgraded the second night due to water issues. That room was great but I’m certain it would have cost much more. Bring your own basic food and drink as there isn’t anything close by. Ate at on-site restaurant two nights. Fish fry was bad.Deep fried fish was greasy and fishy tasting. Pizza the second night was very good. Good place if you’re willing to pay for the more expensive rooms but I don't recommend the deals. We originally had a queen deluxe and it was not a good choice.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slice of Heaven
My stay at White Cap mountain resort was nothing short of amazing! The scenery there is absolutely breathtaking. The staff was super friendly. From the gentleman that checked me in and gave me all the waterfall brochures that I made sure to visit, to the young new bartender that had an amazing personality. He was very engaging and knew how to keep a conversation going, to the front desk girl who was super sweet and helpful. I was looking forward to taking a bath after a day of hiking. The stopper on the bathtub was not working properly and would not keep water. They upgraded my room without hesitation. I only wish I could have stayed longer!
Stayed 1 night in Oct 2024

2/10 Terrible

Pam

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t be fooled by the pics—this resort is old, musty, understaffed, and lacking conveniences
Stayed 1 night in Oct 2024

6/10 Okay

Brandon

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful sights to see.
Stayed 1 night in Oct 2024

6/10 Okay

NATASHA

Stayed 1 night in Sep 2024

10/10 Excellent

Athman

Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Strongly recommend!
We loved our stay here. Cute little resort in the mountains with comfy rooms, a nice bar/restaurant, and a poll/hot tub. Would 100% stay here again if in the area. Beds were very comfortable. Fridge, coffee pot, and microwave included in room.
Stayed 1 night in Sep 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property to stay
The room was big and clean. Comfortable bed. The hot tub was big and very nice after a long day of travel. We ate in the restaurant and the service was good.
Stayed 1 night in Sep 2024

6/10 Okay

Joe

Liked: Cleanliness, staff & service
Disliked: Amenities
This place was nice but everything was closed the day we stayed there. Restaurant,pool,bar nothing was open and I felt kinda stupid for booking it. What I saw online verse what was there were two different ideas. We came for our honeymoon to stay one night and go waterfall exploring. The property was beautiful just nothing was available for use don’t stay here Monday -Wed there is nothing available for use
Stayed 1 night in Sep 2024

10/10 Excellent

Jordy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Great place! Great staff! Great price!! Will be back!
Stayed 1 night in Sep 2024

6/10 Okay

sue

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Dark room, needed more light. No breakfast
Stayed 1 night in Aug 2024

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used as a launch point to ride side by side. Quiet. Good food. Staff was extremely friendly. Used pool & hot tub. New chef. Excellent white fish & chowder on Friday.
Stayed 2 nights in Sep 2024

10/10 Excellent

JAMES

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly staff. Clean comfortable beds.
Stayed 1 night in Sep 2024

4/10 Poor

Gregory

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Reported in the morning that the tub after shower had standing water. It was not addressed that day. We did not shower the next morning.
Stayed 1 night in Aug 2024

2/10 Terrible

Marla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were ZERO amenities for their customers. No coffee, no breakfast when the nearest restaurants were over 10 miles away. The hotel restaurant was closed. We had to ask for towels, a hairdryer ( which they claimed they had none and I had to dry my hair with the room space heater), spiders EVERYWHERE in the room. Fridge didn’t run properly, the bathtub didn’t drain properly and every time we went to the front desk, no one was around. This place is a DISASTER! We will never ever stay here again.
Stayed 3 nights in Sep 2024