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Hotel Raffaello

3.0 star property

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Photo gallery for Hotel Raffaello

Interior detail
Exterior
Deluxe Double Room | View from room
Lobby
Business Single Room | Premium bedding, in-room safe, desk, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Air conditioning
  • Pet friendly
  • Breakfast available
$117
includes taxes & fees
Oct 2 - Oct 3

Explore the area

View in a map
Via Santa Margherita 40, Urbino, PU, 61029
  • Palazzo Ducale
    ‪2 min walk‬
  • Urbino Duomo
    ‪3 min walk‬
  • Universita degli Studi di Urbino
    ‪6 min walk‬
  • Rimini (RMI-Federico Fellini Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, free WiFi

Standard Double Room

  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Single Room

Business Single Room | Premium bedding, in-room safe, desk, free WiFi

Business Single Room

8.0 out of 10
Very good
(1 review)
  • 86 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Quadruple Room

Premium bedding, in-room safe, desk, free WiFi

Basic Quadruple Room

  • 215 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, free WiFi

Deluxe Double Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, free WiFi

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Premium bedding, in-room safe, desk, free WiFi

Classic Triple Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

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Exterior detail

Hotel San Domenico

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, 70 reviews
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About this property

Hotel Raffaello

3-star hotel in Historic Centre of Urbino
This smoke-free hotel features a bar/lounge, self parking, and coffee/tea in a common area. WiFi in public areas is free. Additionally, limo/town car service, express check-in, and express check-out are onsite.
Hotel Raffaello offers 14 accommodations with safes and hair dryers. Beds feature premium bedding. This Urbino hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to coworking spaces and limo/town car service. A bar/lounge is on site where guests can unwind with a drink. For a surcharge, the property provides an airport shuttle (available on request) and a train station pick-up service. This business-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and a convenience store. Onsite parking is available (surcharge).

Hotel Raffaello is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 8:00 PM at scheduled times and on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Secured, covered self parking on site (EUR 10 per night)
  • Secured, covered extended parking on site (EUR 5 per night)

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Art gallery
  • Bicycle tours
  • Private wine tours
  • TV in common areas

Family friendly

  • Grocery/convenience store

Conveniences

  • Grocery/convenience store
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (39 inches high)
  • Lever door handles
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (35 inches high)

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • 14 private bathrooms
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 4:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Up to 110 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 10 per person
  • Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: EUR 10 per night
  • Covered extended parking fee: EUR 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number IT041067A1S33UJSH9

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 May to 30 September

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Raffaello Urbino
Hotel Raffaello Hotel
Hotel Raffaello Urbino
Hotel Raffaello Hotel Urbino

Hotel Raffaello Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 22 out of 96 reviews
Rating 8 - Good. 32 out of 96 reviews
Rating 6 - Okay. 22 out of 96 reviews
Rating 4 - Poor. 16 out of 96 reviews
Rating 2 - Terrible. 4 out of 96 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Stefano

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The facilities were old, and the shower wasn’t hot. The heating didn’t work very well, we had requested four beds, and the sofa bed was uncomfortable. The room had very few electrical outlets, which, for better or worse, are essential for phones, computers, and other electronic devices. However, the house was in a truly splendid location, which somewhat makes up for the room's shortcomings.
Stayed 1 night in Jan 2025

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Duplicate charges!

Check in was a nightmare - nobody there to receive us. Instead, we had to key in all our information outside the hotel which was not user friendly. We had to reenter information several times before we could get it to work properly, and also scan our passports etc. I called the number but did not reach anyone to answer our questions about how to solve the glitchy keypad entry issues. We were lucky that someone who works there happened to come by and helped us retrieve our key from a locked box that was different than all the other key boxes and she didn't know how to open it. She called someone and someone answered, and she got help. The room was fine, had a nice view, so were satisfied with our stay once we finally were able to check in. HOWEVER, now upon reviewing my credit card statement, I was charged TWICE for the stay! Please arrange a refund, and perhaps you should even consider refunding part of the cost of staying there due to this and the other problems I outlined!
Stayed 2 nights in Sep 2024

4/10 Poor

Alberto

Disliked: Staff & service, property conditions & facilities
Nice location in the historical center. Following their instructions you can park 10 minutes away. Hated the electronic check-in and the lack of someone at the reception desk. Rooms are old, small and super cheap. Also for the modest price is not worth
Stayed 1 night in Sep 2024

10/10 Excellent

Julian C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family operated business Very Clean well designed high Quality Materials. Very Professional and Friendly Staff Thank You!
Stayed 6 nights in Sep 2024

4/10 Poor

Morris

Disliked: Staff & service, property conditions & facilities
Y
Stayed 1 night in May 2024

2/10 Terrible

George

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Simply Terrible

The Raffaello is well located in the center of Urbino. It is a serious climb to reach it, but that is true of everything in Urbino. Our reception was rushed and callous. Keys were given, things mumbled, and we were sent our way. The lobby area was unkept, with pictures leaning against the wall and boxes stacked. The rooms were simple and clean but not in good repair. My air/heat system was without a remote and therefore could not be used. When I went to report this, there was no one at the front desk. In fact there was seldom anyone at the front desk. I found a phone number and called it. A man came and gave me an electric heater in case it got cold. It did. My bathroom sink had a slow leak which resulted in a wet floor. During the night a loud sound, like a fire alarm, would sound every few hours. No one at the front desk. No sleep. The most serious problem with the Raffaello was that no one cared. No one cared about the place or about us. After one night we were finished. I found a man at the front desk and said we were leaving. I asked to be refunded for the two nights we did not stay. He said, "No refunds! Have a good life!" Part of my life is to write this review. I would not recommend this place to anyone.
Stayed 3 nights in May 2023

10/10 Excellent

aida, Gardena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente servicio,disfrutamos mucho el hotel
Stayed 1 night in Oct 2022

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view on the green hills around Urbino (I don't know whether this applies to all rooms). Central location in the historic center of Urbino. Five minutes or less to the Piazza della Republica. The bus terminal (at the bottom of a shopping center) is also in walking distance (maybe 12-15 mins). A bit hidden in a small side street (which means it is quiet). There are signs on the street to locate the hotel. The reception closes at some time in the evening, so I guess it's best to advise them in advance about a late arrival.
Stayed 2 nights in Jul 2022

10/10 Excellent

steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place very convenient
Stayed 1 night in May 2022

6/10 Okay

CR

Liked: Property conditions & facilities
Disliked: Staff & service

Don’t go there for the breakfast!

Very well placed hotel in the old town. No parking except up the hill. Clean warm room. Reception lacking in charm. Very poor breakfast!
Stayed 1 night in Feb 2022

8/10 Good

Alberto

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2021

8/10 Good

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We parked at the city gate for free from 800 pm until 8:00 am. Moved car to adjacent parking garage right before breakfast. Parking garage mall purchase receipt gave us 3 hours free with purchase.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Easy to park your nearby up the hill, realizing that there are lots of steep hills but this was close. Small clean room with a pleasant view over the roof top.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location in Urbino

easy to get to even though a bit of a walk 300metres from the bus station/parking station. central to everything. Perfect for a visit to this remarkable town
Stayed 1 night in May 2018

8/10 Good

Mary, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely local hotel in a historic neighborhood

This charming hotel is right in the center of beautiful historic Urbino. We could easily walk everywhere in the town, and we loved the views of the Renaissance town and the surrounding hills. Very clean, very comfortable, with friendly staff members. We would love to stay here again. Be aware that the streets are steep and pack light!
Stayed 3 nights in Mar 2018

10/10 Excellent

yukio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room of hotel Raffaello is very clean and marvelous. We could enjoy good stay at Urbino.
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveler

Disliked: Room comfort

Adventure in Urbino

The hotel has great location in the centre of the town, but is accessed by a steep climb. The maverick receptionist appeared from nowhere to help us with luggage. Our room was large and weird with the middle section consisting of steps leading to a platform completely useless. Our room had a small window and no view. The bed was too high to get in. The air conditioning could not be used, as we were not issued the remote control that was in the care of the receptionist. Coming late after dinner (after 10 PM), is not recommended as the lobby is occupied by the receptionist and a huge black dog sitting on the sofa. No hope of TV watching, and there is none in the room. If you like adventure, this is a place for you. There are other rooms with beautiful views and less noise from the street.

4/10 Poor

sdiane, san antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did not meet expectations!

We reserved both a double room and a triple room. The pictures on line are quite deceiving. The linens in both rooms were old and worn. The towels were stiff, rough and small. The TV in the triple room was an old tube TV and did not work. Mattresses in both the double room and triple room were hard as a rock. The wardrobe in the triple room was cheap and made of laminate. The lobby was small and dark and home to an adorable Great Dane that slept on the leather couch. The only nice thing about the rooms was the decor and view from the double room. The double room was decorated with matching antique furniture and had a marvelous view of Urbino. The staff was friendly but spoke very little English. I would not stay at this hotel again nor recommend it to my friends.

6/10 Okay

Richard, Brooklyn

Liked: Staff & service

Charming neighborhood but not so charming rooms

the manager was very nice and very helpful. The hotel is in a beautiful part of town, but the interior doesn't reflect that charm. It was clean, but it had a vaguely institutional feel to it.

6/10 Okay

fausto, fr

Liked: Cleanliness, staff & service, property conditions & facilities

Downtown Urbino

Very good position No view on the city landscape Poor breakfast

8/10 Good

Larry , New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation in Italy

Hotel is very nice with a beautiful view, but it is a steep walk up a steep street to reach, no problem if you are in good condition.

8/10 Good

Arthur, Lewes, De.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An Excellent Choice and Price!

Excellent location in center, people friendly, room a bit dark!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Weekend Meeting with Friends

The hotel staff was very friendly and helpful. Breakfast delicious, with a nice array of items to choose from. Hotel is located on a very, very steep street, those who have problems walking would have difficulty getting to it. But, ture of most of Urbino. Very clean.