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Hezen Cave Hotel

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Breakfast served
Superior Suite | Living area | 32-inch LCD TV with cable channels
View from property
Terrace/patio
Terrace/patio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Esentepe Mah. Tahir Bey sok. No 87, Ortahisar, Ürgüp, Nevsehir, 50400
  • Göreme National Park
    ‪1 min walk‬
  • Manzara ve Kültür Park
    ‪5 min walk‬
  • Ortahisar Castle
    ‪6 min walk‬
  • Nevsehir (NAV-Cappadocia)
    ‪41 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually decorated

Standard Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Premium bedding, in-room safe, individually decorated

Family Suite

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Superior Suite

Superior Suite | Premium bedding, in-room safe, individually decorated

Superior Suite

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, individually decorated

Suite

  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hezen Cave Hotel

Ürgüp guest house steps from Göreme National Park
Along with a restaurant, this smoke-free guesthouse has a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning.
Hezen Cave Hotel offers 15 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the guesthouse include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This Art Deco guesthouse also offers a library, a terrace, and an arcade/game room. For a surcharge, the property provides an area shuttle within 2 km and an airport shuttle (available 24 hours). Onsite self parking and valet parking are complimentary.

Hezen Cave Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 11:00 AM.
Hezen Cave Hotel has a restaurant serving breakfast only.

Languages

Azerbaijani, English, French, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 2 km
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • 3 buildings
  • 3 floors
  • Art Deco architecture
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for TRY 300.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: TRY 25 per person (one way)
  • Rollaway bed fee: TRY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Property Registration Number 20371

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hezen Cave Hotel Nevsehir
Hezen Cave Nevsehir
Hezen Cave Hotel Urgup
Hezen Cave Urgup
Hezen Cave Hotel Ürgüp
Hezen Cave Hotel Guesthouse
Hezen Cave Hotel Guesthouse Ürgüp

Hezen Cave Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 112 out of 122 reviews
Rating 8 - Good. 8 out of 122 reviews
Rating 6 - Okay. 1 out of 122 reviews
Rating 4 - Poor. 0 out of 122 reviews
Rating 2 - Terrible. 1 out of 122 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Salamat

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous cave hotel. highly recommended
Stayed 2 nights in Nov 2024

10/10 Excellent

Francia, Kenner

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended. Friendly and welcoming. Resturant was very good! Great views and the town is nice and quiet.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alexandria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We made our reservation very last minute as the hotel we had initially booked did not match the photos that were posted online. On arriving at the hotel, we explained why we made the reservation 30 minutes ago and told the manager that we were aware of how early we were at 9:30 am and checkout starts at 2:00 pm, requesting him if we could just drop off our bags. He kindly told us not to stress and that he would see what he could do, and very graciously told us to enjoy a complimentary breakfast – which was very much needed after 8 hours of travelling. The breakfast was delicious, and the hospitality was impeccable. The manager was also kind enough to upgrade our room to a suite and we were able to check in at 10:00 am. 5 minutes after checking in a female staff member accompanied by a male staff member dropped by to offer us a complimentary bottle of wine to de-stress. I liked that the hotel had put thought into sending a female staff member as we were 2 girls travelling together. It was much appreciated! Overall the stay and hospitality were so fantastic and welcome after our difficult time in Istanbul that my friend and I debated extending the trip to relax further, which we were unable to due to the nature of our further bookings. Highly recommend Hezen Cave and I will be suggesting the property to all my friends and colleagues that will be going to Cappadocia!
Stayed 2 nights in Sep 2024

10/10 Excellent

Esmail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, quiet and peaceful. Great decor and very homely. Staff were friendly and polite. Amazing views.
Stayed 2 nights in Aug 2024

10/10 Excellent

ricky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and knowledgable staff with very unique hotel ambiance.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bharat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is amazing with exceptional staff who go above and beyond to ensure a great stay. The owners are very accommodating, always attentive to guests' needs and requests. The rooms are clean and comfortable, the amenities are top-notch, and the atmosphere is welcoming. Whether you're here for business or leisure, you'll feel right at home. Highly recommend for an outstanding experience.
Stayed 2 nights in Jun 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You will not be disappointed
This was an amazing hotel. The view from hotel property were gorgeous, the staff were so helpful from booking to check-out. The provided breakfast each day and the dinner (we paid for) were all delicious. The staff provided great insight on the area and gave great ideas On what to see, do and where to eat.
Stayed 4 nights in Mar 2024

6/10 Okay

Gevork, Glendale

Liked: Cleanliness, staff & service
Staff at this hotel was very nice. However, I don’t think it was worth the price I paid
Stayed 2 nights in Apr 2024

10/10 Excellent

Matthew

Stayed 2 nights in Mar 2024

10/10 Excellent

Lu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top of my list. I have been traveling to many places and this is the first time I wholeheartedly want to write a good review for a hotel. Hazen Cave Hotel brought us too many surprises. All the staff are so friendly and treating you in a very sincere way. Details below: 1. Traditional cave hotel designs decorated in such a good taste. I love the hall, the dining area, and also all the terraces with good views. This hotel is like a boutique one because they only have 17 rooms. Everything clean and organised and it’s a pleasure walking around exploring. 2. Upgraded our room to Supreme Suite. This is a low season for tourism in the area but we highly appreciate it. The room is very clean which is what I care about the most. I was also worried about humidity in cave hotels but this one is extremely comfortable. The heat is functioning well and we can also turn on AC if needed. Room very spacious and comfortable. 3. Quality of food exceeded my expectation and the staff make sure we try everything! I was joking with my husband that we may gain 5 pounds if we stay longer. The Cheese Rolls make by the chef are soooooo good and I suddenly became a cheese fan. I usually don’t expect eating within hotels but this one really impressed me. The chef is very nice and he keeps checking on us if we need anything. It feels like family. Even the orange juice is freshly made. The lamb slow-cooked for 4 hours is also a very decent dish. I would definitely want to come back again.

10/10 Excellent

bradley

Traveled with partner
Liked: Cleanliness
Property is amazing stunning views staff are incredibly friendly and helpful. Made the stay that much more enjoyable.
Stayed 3 nights in Oct 2023

10/10 Excellent

Hilary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Tranquil. Great amenities (guest laundry!), lovely breakfasts. Most of all - friendly, helpful, attentive, hospitable staff.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique, beautiful setting with lots of comfortable terraced lounging space to enjoy the knock-out views. Very stylish yet decidedly unpretentious. The very friendly staff was eager to please offering tea, coffee and nuts or showing us how to use the free washer and dryer.
Stayed 3 nights in Sep 2023

10/10 Excellent

Xuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and excellent service.
Stayed 1 night in Oct 2023

8/10 Good

Komal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, very limited veg meal options. Small but neat rooms. Good experience of staying in a cave like ambience. But far from city center and overviewing the little castle. Over all v good experience.
Stayed 2 nights in Sep 2023

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating, got there at 3:30am and someone came and open the room for me as just need it for that specific day in capadonia, beautiful views. Help me for my purpose. Very attentive and helpful staff. Thanks 🙏
Stayed 1 night in Sep 2023

10/10 Excellent

Pramvir

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious. Excellent staff. Amazing breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

tarannum

Stayed 1 night in Sep 2023

10/10 Excellent

edlira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
Mehmet the manager and his crew did an excellent service.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Cappadocia Stay
From arrival to check out one of our best experiences. Warm welcome, beautiful property, stunning views and double upgrade available during our checkin. The staff is extremely professional and friendly, aiming to provide the best possible guest experience. After spending three weeks in Europe and one week in Istanbul at top hotels including The Four Seasons and Hilton Bomonti, Haden Cave Hotel tops the list with its service and comfortable suites. Breakfast was great and nice wine selection for afternoon unwinding at anyone of their beautifully furnished terraces. Highly recommended, away from busy tourist area, but close enough to everything in the region.
Stayed 2 nights in Aug 2023

10/10 Excellent

Nousheen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, neat and clean very cordial staff, excellent breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Ayslu

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful view and very hospitable staff! Ready to help and advise. Thank you and wish you all the best.
Stayed 3 nights in Apr 2023