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Conrad Urumqi

5.0 star property

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Photo gallery for Conrad Urumqi

Presidential Suite | Living area | 60-inch LCD TV with satellite channels, TV
Lobby
Exterior
Accessible Room King | Premium bedding, down comforters, minibar, in-room safe
Reception hall

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Breakfast available
  • Laundry
  • Air conditioning

Explore the area

Map
669 Northern Youhao Road, Ürümqi, Xinjiang, 830000
  • Xinjiang Uygur Autonomous Region Museum
    ‪18 min walk‬
  • Hongshan Arena
    ‪4 min drive‬
  • Xinjiang Medical University
    ‪4 min drive‬
  • Urumqi (URC-Diwopu Intl.)
    ‪24 min drive‬

Room options

View all photos for Premium Queen

Premium bedding, down comforters, minibar, in-room safe

Premium Queen

  • 646 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium King

Premium bedding, down comforters, minibar, in-room safe

Premium King

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area | 60-inch LCD TV with satellite channels, TV

Presidential Suite

  • 3444 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 4 Double Beds

View all photos for Deluxe Queen

Premium bedding, down comforters, minibar, in-room safe

Deluxe Queen

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Queen Suite

60-inch LCD TV with satellite channels, TV

Deluxe Queen Suite

  • 861 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Queen

Premium bedding, down comforters, minibar, in-room safe

Executive Queen

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive Premium Queen

Premium bedding, down comforters, minibar, in-room safe

Executive Premium Queen

  • 646 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Accessible Room Queen

Premium bedding, down comforters, minibar, in-room safe

Accessible Room Queen

  • 538 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe King

Premium bedding, down comforters, minibar, in-room safe

Deluxe King

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Suite

View from room

Deluxe King Suite

  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive King

Premium bedding, down comforters, minibar, in-room safe

Executive King

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Premium King

Premium bedding, down comforters, minibar, in-room safe

Executive Premium King

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Room King

Accessible Room King | Premium bedding, down comforters, minibar, in-room safe

Accessible Room King

  • 506 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Suite

Ambassador Suite | Premium bedding, down comforters, minibar, in-room safe

Ambassador Suite

  • 1722 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Embassy Suite

Premium bedding, down comforters, minibar, in-room safe

Embassy Suite

  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Deluxe Queen Suite

Premium bedding, down comforters, minibar, in-room safe

Deluxe Queen Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Premium King

Premium bedding, down comforters, minibar, in-room safe

Premium King

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Suite

Premium bedding, down comforters, minibar, in-room safe

Deluxe King Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Queen

Premium bedding, down comforters, minibar, in-room safe

Premium Queen

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Queen

Premium bedding, down comforters, minibar, in-room safe

Executive Queen

  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Suite

Lobby

Presidential Suite

  • Sleeps 6
  • 1 Queen Bed and 4 Double Beds

View all photos for Deluxe Queen

Premium bedding, down comforters, minibar, in-room safe

Deluxe Queen

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive King

Premium bedding, down comforters, minibar, in-room safe

Executive King

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Premium Queen

Premium bedding, down comforters, minibar, in-room safe

Executive Premium Queen

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Queen Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Premium King

Premium bedding, down comforters, minibar, in-room safe

Executive Premium King

  • Sleeps 2
  • 1 Queen Bed

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Deluxe King Suite | Premium bedding, minibar, in-room safe, blackout drapes

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  • Free WiFi
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4.5 out of 5, Wonderful, (14)
The price is $94
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$110 total
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About this property

Conrad Urumqi

5-star Ürümqi hotel, connected to a shopping center in Ürümqi City Centre
Along with 3 restaurants, this hotel has an indoor pool and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and 24-hour room service. Change of towels is available on request.
Conrad Urumqi offers 230 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 60-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A health club and in-room fitness are featured at the hotel. In addition to an indoor pool, other recreational amenities include a fitness center.
In addition to an indoor pool, Conrad Urumqi provides a health club and in-room fitness. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. This Art Deco hotel also offers tour/ticket assistance, concierge services, and dry cleaning/laundry services. A total renovation of this property was completed in July 2021.

Conrad Urumqi has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
膳翘全日制餐厅 - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
珍呈中餐厅 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
CENTRO - This restaurant specializes in French cuisine and serves dinner only. Open daily.
羽大堂吧 - Onsite lobby lounge. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 238 for adults and CNY 119 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • CENTRO
  • 珍呈中餐厅
  • 羽大堂吧
  • 膳翘全日制餐厅

Things to do

  • Health club
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 32 floors
  • Art Deco architecture
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - July 2021

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Elliptical machine
  • Heating
  • Individual decor
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Stationary bicycle
  • Treadmill
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 380.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 16.6 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 238 for adults and CNY 119 for children
  • Rollaway bed fee: CNY 380.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Urumqi
Sheraton Hotel Urumqi
Sheraton Urumqi
Sheraton Urumqi Hotel
Urumqi Hotel
Urumqi Sheraton
Urumqi Sheraton Hotel
Conrad Urumqi Hotel
Conrad Urumqi Ürümqi
Conrad Urumqi Hotel Ürümqi

Conrad Urumqi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 26 reviews
Rating 8 - Good. 5 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

gini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel every staff ate so friendly & helpful. Especially their front manager Bella & Bell boy 小洁。 room are clean & comfortable bed. We stay 2 nights after our 10 days road trip we decide to go back stay for 1 more night before we leave the city. Highly recommend
Stayed 1 night in Aug 2024

8/10 Good

Fang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
商务酒廊服务非常好 就是每次晚餐有虾都没有去虾肠 很惊讶 现在谁还不知道去虾肠呀 而且是5星宾馆 难道让客人自己去虾肠 当时我确实试着自己来 但是因为是熟的 非常难去掉 弄得整个虾黑黑的都是虾肠里的东西 很没食欲 提了一次意见 第二天还是一样 让人失望
Stayed 4 nights in Jun 2024

6/10 Okay

Frederick Lai Cheung

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s supposed to be the nicest hotel in Urumqi - and it is in terms of the physical property itself. Nice clean and well maintained decor. Location is not bad. However, a few things that are not fitted for a hotel of it’s status: 1. The concierge is located at the ground floor entrance and not at the upper floor lobby next to the reception. The concierge also doubles as porter so there is no one at the concierge desk if he is bringing luggage up to rooms. 2. WiFi is super slow 3. The A/C control in the room does not work. It remains at 26 degrees no matter what you do to the control dial.
Stayed 1 night in Jan 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff called Happy at Club Floor
Your staff called Happy, who works at Club Floor (27F) was extremely helpful. He has a nice personality and great attitude. He is an important asset for your hotel. All the best, Tanya Lau
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Silk Road trip
Cleanliness of the room is ok but need maintenance. Pools are closed for repair when we stayed. It was a bit pricey because of this. Staffs are friendly.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The concierge arranged a local tour for us. The room is clean and the view is fantastic.

10/10 Excellent

Rajaram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Urumqi
Best hotel in Urumqi. Nice food. Well maintained. Room was roomy, nice bathrooms and bed.

10/10 Excellent

Ken, NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The softest bed in China.
I had just come from some fairly traumatic experiences in Eastern Europe and Western Asia, so may be a little biased. But I thought this the best of the Sheratons I have stayed in. My room was of a decent size, well furnished and very comfortable. The softest bed in China! My one minor caveat was that the breakfast buffet was not as well chosen as it might have been for a Western client. I was limited to one night and might have done better the second time. I arrived at about 2 am and was in my room by about 5 past. Staff spoke quite passable English but there was a manager who spoke essentially perfect English.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Xinjiang Urumqi Hotel
Urumqi Shareton Hotel is one of the best hotel in Urumqi and Xinjiang. It is the right place for tourist to stay

10/10 Excellent

Wong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

FOJIAO

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
难以置信
非常糟糕！第一次知道一个房间含早餐，两个人去还需要加一份早餐钱！从未有过的经历！
Stayed 1 night in May 2024

10/10 Excellent

WONG

Stayed 3 nights in Mar 2023

8/10 Good

JENNY, 紐約

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
在市區，但離機場方便快速。
在烏魯木齊五星級飯店中值價比較高的一間。旅館不算新，但設施整潔乾淨程度算是保持的中庸。服務人員有禮貌，維持喜來登的水準。
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

4/10 Poor

JIE

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

10/10 Excellent

Yanlong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
果然是五星级大酒店，相当不错！
房间整洁，空间舒服，洗漱间比较宽敞，甚至比如家的一间屋子都大！
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel professional and congenial
I do recommend this hotel for its good location near the shopping gallery Maison mode for its direct access to third floor food hall for its efficient staff always smiling ready to help speaking excellent English!
Stayed 11 nights in Jul 2017

8/10 Good

HUNG YANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

2/10 Terrible

NAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is worst sheraton i've ever lived！
Stayed 2 nights in Jul 2017

10/10 Excellent

TAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

yueh-lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯，下次還會再住

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
市内からはすこし離れているが、ホテルとしてはとても快適に過ごせる。ウルムチへ行くときには、また泊まりたい。