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Universal Hotel Urumqi

4.5 star property

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Photo gallery for Universal Hotel Urumqi

Exterior
Lobby
Superior Twin Room | Premium bedding, down comforters, pillowtop beds, minibar
Coffee service
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Pool
  • Bar
  • Housekeeping
  • 24/7 front desk
$139
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
No.76 South Beijing Road, Xinshi District, Ürümqi, Xinjiang, 830011
  • Place, Xinjiang Medical University
    ‪3 min walk‬
  • Place, Xinjiang People's Hall
    ‪19 min walk‬
  • Place, Xinjiang Uygur Autonomous Region Museum
    ‪3 min drive‬
  • Airport, Urumqi (URC-Diwopu Intl.)
    ‪12 min drive‬

Room options

View all photos for Executive Suite

Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite

  • Sleeps 2

View all photos for Deluxe Business Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Business Room

  • Sleeps 2

View all photos for Deluxe Double Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room

  • Sleeps 2

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, pillowtop beds, minibar

Superior Double Room

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down comforters, pillowtop beds, minibar

Superior Twin Room

  • 344 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room

  • 495 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Twin Room

  • 495 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Business Deluxe Room

Business Deluxe Room | Premium bedding, down comforters, pillowtop beds, minibar

Business Deluxe Room

  • 592 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Suite

Premium bedding, down comforters, pillowtop beds, minibar

Business Suite

  • 667 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite

  • 915 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down comforters, pillowtop beds, minibar

Presidential Suite

  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Room (2 Beds)

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room (2 Beds)

  • Sleeps 2

View all photos for Deluxe Room (2 Beds)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room (2 Beds)

  • Sleeps 2

View all photos for Superior Double Room

Premium bedding, down comforters, pillowtop beds, minibar

Superior Double Room

  • Sleeps 2

View all photos for Executive Double Room

Premium bedding, down comforters, pillowtop beds, minibar

Executive Double Room

  • Sleeps 2

View all photos for Business Suite

Premium bedding, down comforters, pillowtop beds, minibar

Business Suite

  • Sleeps 2

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Lobby
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  • Breakfast available
  • Business services
3.0 out of 5, 3 reviews
Hilton Garden Inn Urumqi Railway Station

About this property

Universal Hotel Urumqi

4.5-star hotel in Xinshi District
Along with 3 restaurants, this hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and spa services.
Universal Hotel Urumqi offers 357 accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Ürümqi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Universal Hotel Urumqi features an indoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This luxury hotel also offers spa services, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Universal Hotel Urumqi has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant serves lunch and dinner.
Onsite venue #3 - This restaurant serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 115 for adults and CNY 115 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Fitness classes
  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 115 for adults and CNY 115 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Universal Urumqi
Universal Hotel Urumqi Hotel
Universal Hotel Urumqi Ürümqi
Universal Hotel Urumqi Hotel Ürümqi

Reviews

Universal Hotel Urumqi Reviews

7.6

Good

7.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

8/10 Good

Wuqiang, Sale

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
It is very convenient to reach the hotel by underground from airport. The facilities are little old. The breakfast is very good.
Stayed 4 nights in Aug 2023

4/10 Poor

zhengkai

Disliked: Staff & service
Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Possibly the best hotel in Urumqi. A solid 4 Star

I had a one night stop over in Urumqi in August 2018. The airline had complimentary hotel arrangement but I booked Universal Hotel on my own. It is a solid 4 star hotel with a luxury ambiance and rooms are tidy and comfortable. The hotel has good restaurants, including one with Muslim (halal) meals. The distance is about 20 Mins from the airport and that makes it quite convenient. There is a night club right beside the property and that does make it a bit noisy. One downside: Hardly any one speaks English at the reception and this one person named BILL was my focal point of contact for queries.
Stayed 1 night in Aug 2018

10/10 Excellent

SAMYANGCHEMICALCO

Stayed 1 night in Jul 2024