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Ustaritz Vacation Packages

The property is very sketchy. Very loud at all hours. Made me sick upon waking up. Not very clean or well kept.

Beautiful hotel, beautiful grounds, staff excellent, food exceptional!

The first room #16 was totally unacceptable with damp and mold settling around the vent. Not at all what we were expecting. After complaining we were upgraded to the largest room in the hotel which is what we thought we would get in the first place. The best part of the experience was meeting the chef, Olivier Lataste who created sumptuous meals for us.

We had a great stay. The receptionists were very helpful and ready to give recommendations. We had the pool and jacuzzi to ourselves in the mornings. The kids loved it!

Our room had a fantastic balcony overlooking the ocean

We truly enjoyed our stay and would definitely return, especially for a longer visit. We stayed in a room with a balcony facing the beach and kitchenette, which was well worth the upgrade. Having a balcony made a big difference—we loved relaxing there each evening and watching the sunset. It was the perfect way to end the day. The only minor downside was the restaurant. We had dinner there one evening. The service was ok, but the food was just average and didn’t quite match the quality we expected. My fish also contained several bones, which was disappointing. Aside from that, we had a wonderful stay and would gladly come back.