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Spa & Wellness Hotel Diament Ustron

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Spa & Wellness Hotel Diament Ustron

Indoor pool, sun loungers
Exterior
Bar (on property)
Comfort Room (Family) | Minibar, in-room safe, desk, free WiFi
Sundeck

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Room service
  • Hot Tub
  • Bar
  • Spa
  • Laundry

Explore the area

Map
ul. Zdrojowa 3, Ustron, Silesian, 43-450
  • Pijalnia Wód
    4 min walk
  • Leśny Park Niespodzianek
    6 min walk
  • Dolina Gościradowca Trail
    13 min walk

Room options

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, free WiFi

Standard Twin Room

  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panoramic Twin Room

Panoramic Twin Room | Minibar, in-room safe, desk, free WiFi

Panoramic Twin Room

  • 226 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment

Apartment | Minibar, in-room safe, desk, free WiFi

Apartment

  • 323 sq ft
  • Valley view
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room (Family)

Comfort Room (Family) | Minibar, in-room safe, desk, free WiFi

Comfort Room (Family)

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Bedroom

Superior Room, 1 Bedroom | Minibar, in-room safe, desk, free WiFi

Superior Room, 1 Bedroom

  • 344 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 3 Twin Beds

Similar properties

Exterior

ibis Styles Bielsko-Biala

Pet friendly
Free WiFi
Game room
Breakfast available
4.0 out of 5, Very Good, (89)
The price is $80
per night
$86 total
includes taxes & fees
Jan 1 - Jan 2
ibis Styles Bielsko-Biala

About this property

Spa & Wellness Hotel Diament Ustron

4-star Ustron hotel with restaurant
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Spa & Wellness Hotel Diament Ustron offers 44 air-conditioned accommodations with minibars and safes. Plasma televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include hot stone massages, Swedish massages, facials, and body scrubs. The spa is equipped with a sauna and a spa tub. The spa is open daily.
In addition to a full-service spa, Spa & Wellness Hotel Diament Ustron features an indoor pool and a spa tub. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. This family-friendly hotel also offers a children's pool, a fitness center, and a sauna. Parking is available onsite for a surcharge.

Spa & Wellness Hotel Diament Ustron is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Spa & Wellness Hotel Diament Ustron has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 25 per night)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; PLN 75 for adults and PLN 75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Ski storage
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 195 per day
Cribs (infant beds) are available for PLN 19.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 5.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 75 for adults and PLN 75 for children
  • Self parking fee: PLN 25 per night
  • Crib (infant bed) fee: PLN 19.0 per day
  • Rollaway bed fee: PLN 195 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note guests must provide documentation at check-in showing the age of any children included in the reservation.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Spa & Wellness Hotel Diament
Spa & Wellness Hotel Diament Ustron
Spa Wellness Diament
Spa Wellness Diament Ustron
Spa Wellness Hotel Diament Ustron
Spa Wellness Hotel Diament
Spa & Wellness Diament Ustron
Spa Wellness Hotel Diament Ustron
Spa & Wellness Hotel Diament Ustron Hotel
Spa & Wellness Hotel Diament Ustron Ustron
Spa & Wellness Hotel Diament Ustron Hotel Ustron

Spa & Wellness Hotel Diament Ustron Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 37 reviews" "
Rating 8 - Good. 12 out of 37 reviews" "
Rating 6 - Okay. 7 out of 37 reviews" "
Rating 4 - Poor. 5 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not worth the money we paid
We had to change our room as we found a cockroach walking on the furniture towards a plate with food. In the next room we found spiders and the sink was cracked. The food and its variety at the breakfast refers to a 3 star hotel. A plus for kids animators
Stayed 1 night in Jun 2024

10/10 Excellent

Tomasz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Aug 2023

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place for relaxing, beautiful views
Stayed 3 nights in Jul 2023

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

6/10 Okay

Tom

Stayed 1 night in Nov 2019

6/10 Okay

Michal

Disliked: Staff & service

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Would visit it again
Everything was okay expect 2nd day when I went back to my room, it looked like someone was in my room but no room service was done. They did offer an upgrade free of charge after I spoke to them which was nice touch....

8/10 Good

Pierre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Helmut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles ziemlich gut!
Stayed 2 nights in Feb 2023

10/10 Excellent

Wladyslaw

Stayed 2 nights in Aug 2022

10/10 Excellent

Senad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

4/10 Poor

Wladyslaw

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2021

10/10 Excellent

Atle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Michal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Grzegorz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Michal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Wladyslaw

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel i obsluga ok.
Stayed 2 nights in Sep 2019

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Jaroslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019

8/10 Good

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo fajny hotel również dla rodzin
Bardzo miła oraz sympatyczna obsługa, zawsze gotowa nieść pomoc.
Stayed 1 night in Jun 2019

10/10 Excellent

Elzbieta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Świetny hotel w urokliwej okolicy
Świetna obsługa, czyste i ładne pokoje, smaczne śniadania, zadbana i czysta strefa basenowa, piękna okolica. Serdecznie polecam pobyt w hotelu Diament.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
zima
niezłe miejsce, ale zimno w pokoju
Stayed 1 night in Jan 2019

8/10 Good

Izabela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fajny hotel
Duży hotel, przyjazny rodzinom z dziećmi, wiele atrakcji dla maluchów. Pary i single mogą trochę być zmęczeni ilością dzieci. Piękna okolica i widoki, myślę że wiosną i latem szczególnie będzie to urokliwe. Niezły basen, małe jakuzzi, dobrze nagrzana sauna.Śniadania typowe, bez rewelacji, ale nie można narzekać. Bardzo dobre dania serwowane w restauracji. Personel się stara i reaguje na uwagi. Minusem jest brak kosmetyków, np.żeul do kąpieli na cały pobyt, a tylko na powitanie, w 4 gwiazdkowym hotelu to dziwne.
Stayed 6 nights in Jan 2019