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DoubleTree by Hilton Utica

4.0 star property

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Photo gallery for DoubleTree by Hilton Utica

Lobby
Exterior
Studio Suite, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace
Room, 2 Queen Beds, Accessible, Corner (Hearing) | 1 bedroom, in-room safe, desk, laptop workspace
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

Map
102 Lafayette Street, Utica, NY, 13502
  • Stanley Theater
    ‪7 min walk‬
  • Saranac Brewery
    ‪14 min walk‬
  • Utica College
    ‪5 min drive‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Jetted Tub

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed w/Personal Fitness Studio

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed w/Personal Fitness Studio

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Corner (Hearing)

Room, 2 Queen Beds, Accessible, Corner (Hearing) | 1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Corner (Hearing)

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible (Hearing)

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View, Corner

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, View, Corner

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub | 1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Bathtub

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Utica

4-star Utica hotel walkable to Utica Memorial Auditorium
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center. Housekeeping is available on request.
DoubleTree by Hilton Utica offers 112 accommodations with iPod docking stations and MP3 docking stations. 50-inch LED televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 6600 square feet (613 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

DoubleTree by Hilton Utica has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 9:00 AM and 11:00 AM.
DoubleTree by Hilton Utica has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 9:00 AM to 11:00 AM for a fee: USD 6.50 to 15.95 for adults and USD 6.50 to 14.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 6,600 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (27 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (32 inches high)
  • Phone accessibility kit
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1912
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 6.50 to 15.95 for adults, and USD 6.50 to 14.95 for children
  • Rollaway bed fee: USD 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ascend Collection Utica
Utica Ascend Collection
DoubleTree Hilton Utica Hotel
DoubleTree Hilton Utica
DoubleTree by Hilton Utica Hotel
DoubleTree by Hilton Utica Utica
DoubleTree by Hilton Utica Hotel Utica

DoubleTree by Hilton Utica Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 979 reviews
Rating 8 - Good. 279 out of 979 reviews
Rating 6 - Okay. 95 out of 979 reviews
Rating 4 - Poor. 46 out of 979 reviews
Rating 2 - Terrible. 29 out of 979 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Bethany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You should give Tiffany a raise she’s such a pleasant individual
Stayed 1 night in Dec 2024

10/10 Excellent

Gehri

Stayed 3 nights in Nov 2024

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities
Wish Breakfast was included. Only apples, coffee & tea available
Stayed 1 night in Dec 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Wendy

Fair
Two things : Bar never stays open They are also taking computers out of lobby which is wrong in so many ways
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony, New Hartford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely atmosphere and staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Donald

Stayed 2 nights in Nov 2024

6/10 Okay

Kristi

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice walking distance to the Stanley Theater
Stayed 1 night in Nov 2024

10/10 Excellent

Pierre Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Jody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were amazing. Comfy and clean. The cookies are amazing. Make sure to get them. The only thing i would change is the toilet paper. Too thin for such a nice hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Franklin, E. Amherst

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staff, and location. The rooms are updated and very clean. I highly recommend to anyone traveling for work or just leisure.
Stayed 1 night in Nov 2024

10/10 Excellent

Debra

Stayed 1 night in Nov 2024

8/10 Good

Larry, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious comfortable rooms. Very pleasant front desk staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, lovely hotel with a gorgeous lobby. Rooms were very comfortable. Delicious warm cookies at check in. Yum!
Stayed 2 nights in Nov 2024

10/10 Excellent

Chanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Kirsten

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff!
Stayed 2 nights in Nov 2024

10/10 Excellent

SUNGJIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Emily, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel next to the Nexus Center.
Stayed 1 night in Nov 2024

8/10 Good

Ilidia

Stayed 1 night in Nov 2024

8/10 Good

Farzaneh

Stayed 1 night in Oct 2024

10/10 Excellent

Terry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for a concert and the location was great! Room was huge. Staff was very nice. Walkable to concert venue. Will definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Darlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024