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DoubleTree by Hilton Utica

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Utica

Lobby
Point of interest
Exterior
Studio Suite, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace
Room, 2 Queen Beds, Accessible, Corner (Hearing) | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Room service
  • Air conditioning
  • Laundry

Explore the area

Map
102 Lafayette Street, Utica, NY, 13502
  • Utica Memorial Auditorium
    ‪6 min walk‬
  • Stanley Theater
    ‪7 min walk‬
  • Utica Children's Museum
    ‪9 min walk‬
  • Utica, NY (UCA-Oneida County)
    ‪17 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Jetted Tub

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed w/Personal Fitness Studio

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed w/Personal Fitness Studio

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Corner (Hearing)

Room, 2 Queen Beds, Accessible, Corner (Hearing) | 1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Corner (Hearing)

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible (Hearing)

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View, Corner

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, View, Corner

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub | 1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Bathtub

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Home2 Suites by Hilton Utica, NY

Pool
Breakfast included
Pet friendly
Parking included
4.4 out of 5, Excellent, (408)
The price is $159
per night
$181 total
includes taxes & fees
Feb 5 - Feb 6
Home2 Suites by Hilton Utica, NY

About this property

DoubleTree by Hilton Utica

4-star Utica hotel walkable to Utica Memorial Auditorium
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center. Housekeeping is available on request.
DoubleTree by Hilton Utica offers 112 accommodations with iPod docking stations and MP3 docking stations. 50-inch LED televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 6600 square feet (613 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

DoubleTree by Hilton Utica has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 9:00 AM and 11:00 AM.
DoubleTree by Hilton Utica has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 9:00 AM to 11:00 AM for a fee: USD 6.50 to 15.95 for adults and USD 6.50 to 14.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 6,600 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (27 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (32 inches high)
  • Phone accessibility kit
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1912
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 6.50 to 15.95 for adults, and USD 6.50 to 14.95 for children
  • Rollaway bed fee: USD 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ascend Collection Utica
Utica Ascend Collection
DoubleTree Hilton Utica Hotel
DoubleTree Hilton Utica
DoubleTree by Hilton Utica Hotel
DoubleTree by Hilton Utica Utica
DoubleTree by Hilton Utica Hotel Utica

DoubleTree by Hilton Utica Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 514 out of 955 reviews" "
Rating 8 - Good. 273 out of 955 reviews" "
Rating 6 - Okay. 93 out of 955 reviews" "
Rating 4 - Poor. 46 out of 955 reviews" "
Rating 2 - Terrible. 29 out of 955 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jan

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was nice, the hotel is beautiful
Stayed 1 night in Oct 2024

6/10 Okay

Angeline

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth, Mesquite

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in a handicapped room and the shower floor eas extremely slippery..I would suggest putting something down yo avoid any potential falls
Stayed 3 nights in Oct 2024

2/10 Terrible

Patrick

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Utica, NY
First room we entered the bathroom was disgusting, pubic hair all over the bathroom, poop stains in the toilet. Second room, trash still in the room from previous guest, fridge full of food from previous guest.
Stayed 1 night in Oct 2024

10/10 Excellent

Isabel

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Cathy, Hamburg

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a unique property since it's one of the tallest buildings around it - views from our 7th floor room were amazing all around. Beautiful lobby, lots of snacks and drinks for purchase. The bar has fantastic happy hour specials and the food at the restaurant was very good!
Stayed 1 night in Sep 2024

6/10 Okay

John

Traveled with partner
Liked: Staff & service
Property is located in the downtown area of Utica less than a mile from the Interstate, which was fairly convenient. It is an older, multi-story hotel that needs updating (although new carpeting on our floor is noted). Was fairly quiet and the restaurant was fine.
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, well appointed room, and great location!
Stayed 1 night in Sep 2024

10/10 Excellent

Hayley

Business traveler
Liked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow
Tout était très propre et très confortable. On nous a accueilli avec des biscuits tout droit sortie du four. Très bel accueil et très beau séjour. Je recommande !
Stayed 1 night in Sep 2024

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experiende
Stayed 1 night in Sep 2024

10/10 Excellent

Christine A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel in a convenient location! Will definitely stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 1 night in Sep 2024

10/10 Excellent

Robin

Traveled with partner
Liked: Amenities
The room was small but tidy and clean. The staff was super helpful and friendly!
Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Syed

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff. We arrived at 10 pm for late check in on August 23rd. The main hotel door was locked and no one would answer the phone number provided on the notice at the door. Mercifully a guest arrived who let us in with their key. When staff was advised they don’t acknowledge or apologize. Instead in response said “what’s up” rudely and behaved the same way with another guest after us. The elevator was dirty and the room basic. The place is expensive for what they offer, which is minimal.
Stayed 1 night in Aug 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location cleaned safe friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

amy

Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and hotel was really nice and clean. Would come again.
Stayed 2 nights in Aug 2024

2/10 Terrible

Laura, TORONTO

Stayed 1 night in Aug 2024

10/10 Excellent

Susannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully renovated hotel and great staff. Lackluster breakfast.
Stayed 2 nights in Aug 2024