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Hampton Inn Utica

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn Utica

Premium bedding, pillowtop beds, desk, laptop workspace
Exterior
Exterior
Pool
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Pet friendly
  • Laundry
  • Breakfast included
  • Air conditioning
  • Housekeeping

Explore the area

Map
172 - 180 North Genesee Street, Utica, NY, 13502
  • Utica Children's Museum
    14 min walk
  • North Utica Shopping Center
    14 min walk
  • National Distance Running Hall of Fame
    15 min walk
  • Utica, NY (UCA-Oneida County)
    17 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • 576 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

LCD TV, DVD player

Room, 1 King Bed, Accessible, Non Smoking

  • 576 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

LCD TV, DVD player

Room, 1 King Bed, Accessible

  • 576 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

LCD TV, DVD player

Room, 1 King Bed, Accessible, Non Smoking

  • 576 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two queen bed non smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Two queen bed non smoking

  • 576 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

LCD TV, DVD player

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 576 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One king bed nonsmoking

LCD TV, DVD player

One king bed nonsmoking

  • 576 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

LCD TV, DVD player

Room, 1 King Bed, Accessible, Non Smoking

  • 576 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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4.4 out of 5, Excellent, (403)
The price is $159
per night
$181 total
includes taxes & fees
Jan 6 - Jan 7
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About this property

Hampton Inn Utica

Utica hotel with free breakfast
This hotel features a fitness center, coffee/tea in a common area, and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and barbecue grills.
Hampton Inn Utica offers 84 air-conditioned accommodations with DVD players and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Utica hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a fitness center, barbecue grills, and a picnic area. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in February 2020.

Hampton Inn Utica has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Utica
Hampton Inn Utica
Utica Hampton Inn
Hampton Inn Utica Hotel Utica
Hampton Inn Utica Hotel
Utica Hampton Inn
Hampton Inn Utica Hotel
Hampton Inn Utica Utica
Hampton Inn Utica Hotel Utica

Hampton Inn Utica Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 940 reviews" "
Rating 8 - Good. 291 out of 940 reviews" "
Rating 6 - Okay. 86 out of 940 reviews" "
Rating 4 - Poor. 33 out of 940 reviews" "
Rating 2 - Terrible. 27 out of 940 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

JOHN

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not clean. Several lamp bulbs were out. Couldn't raise the window shades so the room was like a tomb.
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
This hotel did not meet reasonable standards for cleanliness. The front entryway doors look as if they haven’t been cleaned in months, and the entry way carpet was heavily stained. The elevator carpet was very dirty as well. The room was better, but still wasn’t as clean as it should have been. Some corners had dust and hair for example. Late night guests were loud and woke us up as well. Overall, not a stay that was consistent with the Hampton Inn brand image.
Stayed 2 nights in Sep 2024

8/10 Good

Alley

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Stayed 1 night in Aug 2024

10/10 Excellent

Lise

Traveled with group
Liked: Cleanliness, staff & service, amenities
Lady at the front desk very nice and helpful. Too hot in lobby....not AC. Hard to enjoy breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. Staff friendly. We would stay here again. Bed very comfortable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Stayed 1 night in Aug 2024

10/10 Excellent

Mostafa

Stayed 1 night in Aug 2024

10/10 Excellent

Cassie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We felt there was a lot of activity in the parking lot in the evening (9pm-10pm) when we went out and came back there were quite a few people in running cars and out walking and smoking. But we had a really nice stay and the room was beautiful and very clean!
Stayed 1 night in Aug 2024

10/10 Excellent

Janet

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place. We loved our stay at Hampton Inn Utica, NY.
Stayed 1 night in Aug 2024

8/10 Good

Deborah

Stayed 1 night in Jul 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Joel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool was not operational, wish we would have known prior to booking.. with kids it was a bit stressful
Stayed 3 nights in Jul 2024

2/10 Terrible

Emily

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The air conditioning in the lobby/breakfast area/elevator was out. The pool, which was supposed to be finished with repairs by the time we arrived, was still closed when we checked in and so we had no access. A smoke alarm went off for about an hour at night, and the folks staying in the room next-door to us played their television and then their music at an unreasonable volume all night long and no management intervened.
Stayed 1 night in Jul 2024

6/10 Okay

Tayla

Stayed 1 night in Jul 2024

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service
Staff member Bambi is a nasty, rude, and more of a liability than an asset. We checked in to her rudeness and nasty tone when we simply asked if she had a preferred place to eat that she could recommend..i then ask about what time the pool closes and she says its closed for repair and that it is all over Expedia and their website, however i took a picture, repairs were supposed to be done on July 16, they crossed thru the paper with a red marker and wrote July 23rd..she then gives us a room key to 331, my wife and i walk in and i say wow they didn't clean this room too well, my wife says this is someone else's room their luggage was still in the room....back to Bambi we go and i explain i think there was a mistake because someone's stuff is in there she rudely responds no, that room was assigned and cleaned this morning....after further review she gives us a key to room 133, i say oh it was just a typo and she says no it wasn't a typo and she is giving us this room instead (Clearly she couldn't admit having made a mistake)....we go to room 133 conveniently located next to the mechanical room (Sarcasm)and to say it was disgusting is an understatement, however i was not going to deal with Bambi again so we cleaned the bathroom ourselves with the toilet paper and hand towels in the room, Horrible everything across the board for this hotel!
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool was closed we where not told this made a long weekend for a 4 year old that was looking forward to the hotel pool. We had paid extra to have a hotel with a pool. Some staff where rude. However at check out we again voised our disappointment and we received 10000. Roughly $50 toward our next booking.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, amenities
Nice and comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Tabatha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean property.
Stayed 1 night in Jul 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Mark

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty rooms
Stayed 1 night in Apr 2024