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Homewood Suites by Hilton New Hartford Utica

3.0 star property

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Photo gallery for Homewood Suites by Hilton New Hartford Utica

Terrace/patio
Lobby
Lobby
Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Kitchen
  • Laundry
$145
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
185 Woods Park Drive, New Hartford, NY, 13323
  • Place, Sangertown Square
    ‪19 min walk‬
  • Place, Utica College
    ‪4 min drive‬
  • Place, Stanley Theater
    ‪8 min drive‬
  • Airport, Rome, NY (RME-Griffiss Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(31 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking, Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (hearing acc)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Balcony

Flat-screen TV, MP3 dock

Suite, 2 Queen Beds, Accessible, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Studio, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premium Studio, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed

  • Sleeps 4
  • 1 King Bed

King Studio Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4

King Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4

Access King Suite with tub

  • Sleeps 4

Hearing Access Two Queen Suite with Balcony

  • Sleeps 6

Mobility Hearing Access Premium King Studio with Roll in Shower

  • Sleeps 4

View all photos for One-Bedroom Executive King Suite-Non-Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

One-Bedroom Executive King Suite-Non-Smoking

  • Sleeps 4

2 Queen Accessible Bathtub Suite Nonsmoking

  • Sleeps 6

View all photos for One Bedroom Suite with 2 Queen Beds-Non-Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

One Bedroom Suite with 2 Queen Beds-Non-Smoking

  • Sleeps 6

View all photos for One-Bedroom King Suite-Non-Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

One-Bedroom King Suite-Non-Smoking

  • Sleeps 4

One-Bedroom King Suite With Balcony-Non-Smoking

  • Sleeps 4

Mobility Accessible Tub Hearing Accessbile

  • Sleeps 4

King Studio Suite-Non-Smoking

  • Sleeps 4

King Studio

  • Sleeps 4

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About this property

Homewood Suites by Hilton New Hartford Utica

3-star New Hartford hotel with in-room kitchens
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Homewood Suites by Hilton New Hartford Utica offers 85 accommodations with MP3 docking stations and coffee/tea makers. Accommodations are furnished with queen sofa beds and dining tables. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Hartford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites by Hilton New Hartford Utica features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a terrace, a picnic area, and concierge services. Complimentary self parking is available on site, along with a car charging station.

Homewood Suites by Hilton New Hartford Utica has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Basketball
  • Fishing
  • Gym
  • Indoor pool

Family friendly

  • Dining table
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 4 2025 to April 6 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Dining venue(s)
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 125.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 125.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Utica
Homewood Suites by Hilton New Hartford Utica Hotel
Homewood Suites by Hilton New Hartford Utica New Hartford
Homewood Suites by Hilton New Hartford Utica Hotel New Hartford

Homewood Suites by Hilton New Hartford Utica Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 423 out of 513 reviews
Rating 8 - Good. 56 out of 513 reviews
Rating 6 - Okay. 14 out of 513 reviews
Rating 4 - Poor. 10 out of 513 reviews
Rating 2 - Terrible. 10 out of 513 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Dumpy dirty room

Extremely disappointed. Have stayed here the past two years and everything was fine. He price has gone up and the service quality has gone down. We stayed for two nights. Spent the second day away from the hotel and returned at 8:30 the second night. Room hadn’t been touched beds unmade, dishes in the sink, no new coffee pods, cups glasses- dirty towels still in a pile in the bathtub where they had been left in the morning. Called front desk and asked what had happened. She asked if I had requested the room be made up. I said no. Since when do I have to ask that my room be made up. Said if I don’t ask the don’t clean. Should have told me new rules when I Checked. She gave me two towels and wash cloths and said that was the best she could. My response is: there are other choices. Won’t stay here, or at this chain again. No apology, no offer to discount the second night because we were staying in dirty room. No nothing.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nick

Stayed 1 night in Aug 2025

10/10 Excellent

Nora

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being on the ground floor for ease of everything. Gym was top notch. Breakfast was plentiful. Front desk/ reception was warm and welcoming. Most importantly our room was perfectly clean and comfortable! We will be back!
Stayed 4 nights in Aug 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Thomas

Stayed 2 nights in Aug 2025

10/10 Excellent

Shaun

Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth S

Traveled with family
Stayed 1 night in Aug 2025

10/10 Excellent

Regan

Stayed 1 night in Aug 2025

8/10 Good

Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything except next door’s TV sound. I couldn’t sleep for an hour.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone that worked there was so pleasant and helpful! The room I stayed in was beautiful
Stayed 1 night in Aug 2025

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good spot

Brand new it seemed and we were well served.
Stayed 1 night in Aug 2025

2/10 Terrible

Cynthia

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Rory

Stayed 6 nights in Jul 2025

10/10 Excellent

Kendall

Stayed 2 nights in Aug 2025

10/10 Excellent

JEANETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful
Stayed 8 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Tricia

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

8/10 Good

Julia

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Unfortunately a/c needs service. Loud and barely cooled room. Woke to no hot water. Overnight gas leak caused fire dept to shut off gas and it wasn’t rectified.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 1 night in Jul 2025

6/10 Okay

Michal

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Our room was both in need of a refresh and unclean. The pullout couch was full of pet hair and there was a distinct dog odor in the room. Walls and cabinets were stained.
Stayed 1 night in Jul 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and well maintained. It was a lovely stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room, plenty of room.
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Stayed 1 night in Jul 2025