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Quality Inn & Suites New Hartford - Utica

2.5 star property

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Photo gallery for Quality Inn & Suites New Hartford - Utica

Free daily continental breakfast
Standard Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes
Lobby
Individually decorated, individually furnished, desk, blackout drapes
Suite, Non Smoking (2 Double beds, 1 Sofa Bed) | Individually decorated, individually furnished, desk, blackout drapes

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Pet friendly
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
141 New Hartford St, New Hartford, NY, 13413
  • Utica College
    ‪3 min drive‬
  • Stanley Theater
    ‪6 min drive‬
  • Utica Zoo
    ‪7 min drive‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed) | Individually decorated, individually furnished, desk, blackout drapes

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites New Hartford - Utica

New Hartford hotel with free breakfast
This hotel features a fitness center, a 24-hour front desk, and an arcade/game room. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a garden and a vending machine.
Quality Inn & Suites New Hartford - Utica offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a vending machine, and an arcade/game room. Onsite self parking is complimentary. A total renovation of this property was completed in August 2022.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Renovated entire property - August 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 109 out of 375 reviews
Rating 8 - Good. 97 out of 375 reviews
Rating 6 - Okay. 68 out of 375 reviews
Rating 4 - Poor. 48 out of 375 reviews
Rating 2 - Terrible. 53 out of 375 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great !!
Our stay was 3 nights. The price was great. The room was large. People who worked there were so helpful and very nice.
Stayed 3 nights in Dec 2024

8/10 Good

Matthew

Traveled with group
Liked: Staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Avery

Stayed there for one night, so exactly what we needed, but I would not stay longer. Stuff was friendly but limited dining and would prefer to be more in the city
Stayed 1 night in Dec 2024

4/10 Poor

Lisa

Not clean Tv was on a timer
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very nice clean hotel. The staff was very kind and helpful. Thank you for a great stay
Stayed 2 nights in Nov 2024

6/10 Okay

Imran

Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

KRISHNA

Stayed 1 night in Aug 2024

8/10 Good

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Thomas

Stayed 4 nights in Nov 2024

8/10 Good

Verified traveler

Business traveler
Liked: Property conditions & facilities
Slept good.
Good enough to sleep there. Breakfast was fine, not great.
Stayed 1 night in Oct 2024

2/10 Terrible

Lora

Stayed 1 night in Oct 2024

2/10 Terrible

James, Pittsfield

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Butoyi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with great customer service. This is a place I would recommend anyone to stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Sean

Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Rick

Liked: Staff & service
very friendly service and accommodating. Nice place for the money. breakfast a nice touch
Stayed 4 nights in Nov 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Deal -- Friendly Reception
This was a great bargain for me and my pooch -- and the people were friendly to boot.
Stayed 1 night in Nov 2024

4/10 Poor

Nancylee

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is not suitable for working professionals, it is run down unkept dirty more for tug
Stayed 5 nights in Nov 2024

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

sandra

Traveled with family
No elevator
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and affordable
Stayed 2 nights in Nov 2024

4/10 Poor

Daniel

Disliked: Property conditions & facilities, room comfort
Room was clean Mattress was uncomfortable. Black out curtains were damaged and worn out. Parking lot lights shined thru all night
Stayed 2 nights in Nov 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The management was unresponsive to my need to cancel a reservation clearly made in error. [I do not understand what you find objectionable about this review other than that it is negative]
Stayed 1 night in Nov 2024

6/10 Okay

Jim

Liked: Cleanliness, staff & service
The building feels like they meet the minimum standards to maintain their franchise. Breakfast was.....okay. Beds were...okay. Staff was very friendly and accomodating, good people.
Stayed 1 night in Oct 2024