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Quality Inn & Suites New Hartford - Utica

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites New Hartford - Utica

Free daily continental breakfast
Standard Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes
Lobby
Suite, Non Smoking (2 Double beds, 1 Sofa Bed) | Individually decorated, individually furnished, desk, blackout drapes
Individually decorated, individually furnished, desk, blackout drapes

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
141 New Hartford St, New Hartford, NY, 13413
  • New Hartford Recreation Center
    8 min walk
  • Utica College
    3 min drive
  • Sangertown Square
    5 min drive
  • Utica, NY (UCA-Oneida County)
    14 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed) | Individually decorated, individually furnished, desk, blackout drapes

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Days Inn by Wyndham Utica

Pet friendly
Parking included
Free WiFi
Air conditioning
3.6 out of 5, Good, (1002)
The price is $105
per night
$119 total
includes taxes & fees
Dec 7 - Dec 8
Days Inn by Wyndham Utica

About this property

Quality Inn & Suites New Hartford - Utica

New Hartford hotel with free breakfast
This hotel features a fitness center, a 24-hour front desk, and an arcade/game room. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a garden and a vending machine.
Quality Inn & Suites New Hartford - Utica offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a vending machine, and an arcade/game room. Onsite self parking is complimentary. A total renovation of this property was completed in August 2022.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

6.8
Rating 10 - Excellent. 87 out of 310 reviews" "
Rating 8 - Good. 79 out of 310 reviews" "
Rating 6 - Okay. 55 out of 310 reviews" "
Rating 4 - Poor. 43 out of 310 reviews" "
Rating 2 - Terrible. 46 out of 310 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Jo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, very nice room, great linens, front desk personnel very nice and conpetent.
Stayed 1 night in Aug 2024

10/10 Excellent

Arthur, Memphis

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a very good staying
Stayed 4 nights in Aug 2024

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly.
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort
On a solo trip, so I just needed a place to stop overnight. No frills. Room was clean. Breakfast was adequate. Overall good experience.
Stayed 1 night in Aug 2024

8/10 Good

william

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
acceptable for the price
Stayed 4 nights in Aug 2024

4/10 Poor

Ralph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel was not clean. First room we were shown had bugs and was not clean. Second room was just ok. Worst hotel experience in the US in many years. Weeds growing around the property, poorly maintained inside and out.
Stayed 2 nights in Aug 2024

8/10 Good

Adam J

Traveled with family
Overall it was a good stay. Booked a room with double beds and a pull out couch. I asked for extra pillows for the pull out couch and was told I couldn’t get pillows for the couch and to take them off the beds.
Stayed 1 night in Aug 2024

2/10 Terrible

Andre

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Michelle

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
This is an older hotel that was once in a thriving part of town. The town changed but what the hotel can't help they more than make up for with wonderful staff.
Stayed 1 night in Aug 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Generally musty smell, torn drapes, tiny bathroom, checkin desk unattended
Stayed 1 night in Aug 2024

6/10 Okay

Scott

Traveled with partner
Liked: Cleanliness
We stayed here for one night. It’s definitely acceptable. The hallways and overall condition is dated and showing wear/tear. Our room however was very clean and overall in very good condition. A/C worked, bed was good, etc. The staff was very accommodating and courteous. The rate was not expensive. If you need to stop ever here this hotel is close to the city.
Stayed 1 night in Aug 2024

6/10 Okay

Cheryl

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Thought the front desk staff were not the friendliest when checking in & out.
Stayed 1 night in Aug 2024

10/10 Excellent

Sophie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Zachary

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
How big the room was
Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to shopping and restaurants. Large clean room.
Stayed 1 night in Aug 2024

8/10 Good

René

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Room furniture was dated. Floor in room was different levels.
Stayed 2 nights in Jul 2024

2/10 Terrible

Lynn

Traveled with group
Quality Inn front desk service sucks!!!
A group of is reserved rooms and the man at the desk gave one of the rooms away stating that the girl was mean to him. This is so unacceptable and the place was sold out because of our group!!! My room tv was only able to see one channel and the front desk never answered the phone from my room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Courtenay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend this location for family and a romantic time with your partner definitely recommend this location
Stayed 2 nights in Jul 2024

4/10 Poor

Gary, Larkspur

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Dirty shower corners. Coffee stains on desk.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Patricia

There were items left in the refrigerator. There was hair in the showers that was not ours. In one room the safety latch had the screws half way out of the frame. Outside door entrances were not locked.
Stayed 2 nights in Jul 2024

6/10 Okay

Shelby

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Staff were not friendly and rooms are never cleaned.
Stayed 1 night in Jun 2024