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Red Roof Inn Utica

2.0 star property

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Photo gallery for Red Roof Inn Utica

Desk, free WiFi, bed sheets
Coffee service
Exterior
Reception
BBQ/picnic area

Reviews

7.6 out of 10
Good

Popular amenities

  • Air conditioning
  • Pet friendly
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
20 Weaver Road, Utica, NY, 13502
  • North Utica Shopping Center
    ‪11 min walk‬
  • Utica Children's Museum
    ‪20 min walk‬
  • Utica Memorial Auditorium
    ‪2 min drive‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free) | Desk, free WiFi, bed sheets

Deluxe Room, 2 Double Beds (Smoke Free)

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Smoke Free)

Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds (Smoke Free)

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free) | Desk, free WiFi, bed sheets

Superior Room, 1 King Bed (Smoke Free)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free) | Desk, free WiFi, bed sheets

Standard Room, 1 King Bed (Smoke Free)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Desk, free WiFi, bed sheets

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

Desk, free WiFi, bed sheets

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

Quality Inn & Suites New Hartford - Utica

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.5 out of 5, Good, (368)
The price is $86
per night
$98 total
includes taxes & fees
Mar 8 - Mar 9
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About this property

Red Roof Inn Utica

Utica hotel with free in-room WiFi
This hotel features coffee/tea in a common area, a 24-hour front desk, and a picnic area. Free WiFi in public areas and free self parking are also provided. Additionally, a TV in a common area, RV/bus/truck parking, and ATM/banking services are onsite. Weekly housekeeping is available.
Red Roof Inn Utica offers 112 accommodations, which are accessible via exterior corridors and feature complimentary toiletries. This Utica hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Red Roof Inn Utica features a vending machine, a picnic area, and coffee/tea in a common area. Public areas are equipped with complimentary wireless Internet access. This Utica hotel also offers an ATM, a television in a common area, and RV/bus/truck parking. Onsite self parking is complimentary.

Red Roof Inn Utica has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar in shower (34 inches high)
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.42 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Hotel Utica
Red Roof Inn Utica
Utica Red Roof Inn
Red Roof Inn Utica Hotel
Red Roof Hotel Utica
Red Roof Inn Utica Hotel
Red Roof Inn Utica Utica
Red Roof Inn Utica Hotel Utica

Red Roof Inn Utica Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 359 out of 1003 reviews
Rating 8 - Good. 311 out of 1003 reviews
Rating 6 - Okay. 153 out of 1003 reviews
Rating 4 - Poor. 86 out of 1003 reviews
Rating 2 - Terrible. 94 out of 1003 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

carrie

The room floor was dirty. The bottom of my white socks were brown.
Stayed 2 nights in Nov 2024

4/10 Poor

Sylvia

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk was very friendly. First room had many bugs so we switched rooms. There were no counters in the bathroom and the towel racks needed reattached. No table and the desk wasn't big enough to write on. The coffee pot was tiny!!! Ice machine was a long distance from the room. Outside lighting was poor and with all the outdoor stairwells and corners we felt unsafe. We could hear everything in the other rooms, might as well have had the doors open - that was pretty disgusting!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Francesca

Stayed 1 night in Oct 2024

6/10 Okay

Brian

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Very thin walls and windows were drafty
Stayed 1 night in Nov 2024

2/10 Terrible

Jessica

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Roach crawled across me and went on wall. Showed picture. Bill the manager said we get a refund 11/3-11/4 room 209 and a dirty sock in the bathroom
Stayed 1 night in Oct 2024

4/10 Poor

LaLanna, Valencia

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There were people staying at the hotel, but not in the hotel. If you catch my drift. Just a dirty, sketchy location.
Stayed 3 nights in Oct 2024

2/10 Terrible

Brenda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Janice

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, noisy and overall marginal hotel
The first room I was assigned to was marked as clean but when I arrived in the room there was spilled soda on the counter, the comforter had stains on it, there were dead flies on the counters, a used glass was on the counter and the room had a dank smell. I went to the desk to ask for a new room - they obliged - and this second room was marginally better. It still had a few dead bugs on the counters but the smell was better and the sheets appeared clean. The counters appeared to have been wiped clean. The mid-night was not quiet. There was a gathering of people and cars about 2 am outside of the registration area of the Hotel honking horns, yelling, pushing each other and generally disrupting the quiet at the hotel. This lasted about 1 hour before they finally dispersed and I could go back to sleep in the too soft bed with a flat pillow.
Stayed 1 night in Oct 2024

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

HEATHER

Liked: Room comfort
Disliked: Cleanliness
Pack ear plugs!
Very noisy at night. Disruption in parking lot. Night clerk should have called the police much sooner. I was awake from 1am-3am.
Stayed 1 night in Oct 2024

2/10 Terrible

MARCIA

Traveled with family
Liked: Room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Annie

Stayed 1 night in Oct 2024

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room smelled like marijuana. There were no bath towels. People screaming outside. My kid grew up in the ghetto. The noise made him anxious and scared. Kept going to the window to look out. PTSD has many forms. Fortunately I can ease his mind. Smelled marijuana even outside. Room was clean though and the staff was okay.
Stayed 1 night in Oct 2024

10/10 Excellent

Nikole

Stayed 1 night in Sep 2024

8/10 Good

Mr. Karl

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was our second time staying here. Very comfortable and clean.
Stayed 1 night in Oct 2024

6/10 Okay

Virginia

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was maintained nicely. No garbage lying around. Staff was very friendly. Only issue I had was with other guests being super noisy and loud 2am.
Stayed 1 night in Oct 2024

6/10 Okay

Eric

Stayed 1 night in Oct 2024

10/10 Excellent

Moeko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2024

6/10 Okay

Nicholas

Traveled with group
Liked: Staff & service
Disliked: Amenities
Clean enough for the money but does need an upgrade
Stayed 1 night in Oct 2024

8/10 Good

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff.. room location good. Price fair
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Margaret

Liked: Property conditions & facilities
The property is at the end of Main Street and end of off street, so it was quiet, safe, easy to walk to dining options, Amtrak station and shops. It was clean and had spacious rooms..
Stayed 2 nights in Oct 2024

4/10 Poor

sandra

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Scam
Tried to charge me $25 extra for showing up 30 mi utes early. I said i only wanted to place my bag in the room and go to a conference. They got nasty. I threatened to leave they said they already have my money. Finally someone let me put my luggage in the roon with no charge. I will never stay there again.
Stayed 1 night in Oct 2024

6/10 Okay

Brenda, Victoria

Traveled with partner
Overall this was an older property. It was pretty well kept, but the room smelled of cigarette smoke. Didn’t think anyone smoked in it recently, but it’s hard to remove cigarette odor.
Stayed 1 night in Oct 2024