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Turning Stone Resort Casino

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Turning Stone Resort Casino

Front of property - evening/night
Front of property
20 restaurants, breakfast, lunch, dinner served; Asian cuisine
Sauna, spa tub, hot springs, body treatments, body wraps, body scrubs
Indoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

Map
5218 Patrick Rd, Verona, NY, 13478
  • Turning Stone Casino
    1 min walk
  • Emerald Restaurant
    1 min walk
  • Rome Station
    17 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    39 min drive

Room options

View all photos for LODGE - Suite, 1 King Bed

LODGE - Suite, 1 King Bed | Free WiFi, bed sheets

LODGE - Suite, 1 King Bed

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for LODGE - Suite, 2 Double Beds

LODGE - Suite, 2 Double Beds | Free WiFi, bed sheets

LODGE - Suite, 2 Double Beds

  • 550 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for TOWER - Deluxe Room, 2 Queen Beds

TOWER - Deluxe Room, 2 Queen Beds | Free WiFi, bed sheets

TOWER - Deluxe Room, 2 Queen Beds

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for BROOK - Deluxe Room, 1 King Bed

BROOK - Deluxe Room, 1 King Bed | Free WiFi, bed sheets

BROOK - Deluxe Room, 1 King Bed

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for BROOK - Deluxe Double Room, 2 Double Beds

BROOK - Deluxe Double Room, 2 Double Beds | Free WiFi, bed sheets

BROOK - Deluxe Double Room, 2 Double Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for TOWER - Deluxe Room, 1 King Bed

TOWER - Deluxe Room, 1 King Bed | Free WiFi, bed sheets

TOWER - Deluxe Room, 1 King Bed

  • 410 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hampton Inn Verona at Turning Stone

Pool
Pet friendly
Parking included
Free WiFi
4.7 out of 5, Exceptional, (855)
The price is $144
per night
$163 total
includes taxes & fees
Jan 6 - Jan 7
Hampton Inn Verona at Turning Stone

About this property

Turning Stone Resort Casino

4-star Verona resort steps from Turning Stone Casino
This resort features 20 restaurants, a full-service spa, and a golf course. Free WiFi in public areas, free valet parking, and a free casino shuttle are also provided. Additionally, a casino, an indoor pool, and a nightclub are onsite. Housekeeping is not available.
Turning Stone Resort Casino offers 700 accommodations. Flat-screen televisions come with cable channels and pay movies. This Verona resort provides complimentary wireless Internet access.
Recreational amenities at the resort include a golf course, an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. The spa is open daily. There are hot springs/mineral springs on site.
In addition to a full-service spa, Turning Stone Resort Casino features a golf course and an indoor pool. Dining is available at one of the resort's 20 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's 8 bars/lounges. Wireless Internet access is complimentary.

This 4-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 100000 square feet (9290 square meters) include a conference center. This hot springs resort also offers a casino, a nightclub, and a fitness center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite covered self parking and valet parking are complimentary.

Turning Stone Resort Casino has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 4 AM and 1 PM.
Wildflowers - This restaurant serves breakfast, brunch, and dinner.
TS Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Peach Blossom - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
7 Kitchens - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Pino Bianco - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free casino shuttle
  • Limo/town car service
  • Free covered self parking on site
  • Free valet parking on site
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 4:00 AM to 1:00 PM for a fee: USD 15 to 20 per person
  • 20 restaurants
  • 8 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • 7 Kitchens
  • Peach Blossom
  • Pino Bianco
  • TS Steakhouse
  • Wildflowers

Things to do

  • Casino
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Gym
  • Indoor pool
  • Nightclub
  • Racquetball/squash
  • Sauna
  • Shopping
  • Tennis lessons

Family friendly

  • Indoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center (100,000 square feet of space)
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 19 floors
  • 3 buildings
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Refrigerator on request

More

  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 per person
  • Airport shuttle fee: USD 125 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Turning Stone
Turning Stone Casino
Turning Stone Casino Verona
Turning Stone Resort & Casino
Turning Stone Resort & Casino Verona
At Turning Stone Verona
Hotel At Turning Stone
Turning Stone Resort Casino Verona
Turning Stone Resort Casino
Turning Stone Casino Verona
Turning Stone Resort Casino Resort
Turning Stone Resort Casino Verona
Turning Stone Resort Casino Resort Verona

Turning Stone Resort Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1005 reviews" "
Rating 8 - Good. 257 out of 1005 reviews" "
Rating 6 - Okay. 104 out of 1005 reviews" "
Rating 4 - Poor. 37 out of 1005 reviews" "
Rating 2 - Terrible. 21 out of 1005 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch property, clean spacioua and more food options than your stomach will be able to handle
Stayed 1 night in Sep 2024

10/10 Excellent

Danny

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mitch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time and will be back.
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Christine

Traveled with family and small children
Liked: Cleanliness, staff & service
Outdated the hotel
Stayed 1 night in Aug 2024

6/10 Okay

Theresa

Traveled with partner
The hotel is average. A slight smell. Repair neede
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need a map of property to make dining, shopping, events easier to find
Stayed 2 nights in Aug 2024

6/10 Okay

Carol

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

4/10 Poor

Josephine, Worcester

Liked: Cleanliness
I arrived at 3:00 p.m. which is the check in time and was unable to get to my room until HOURS later. To me this is unacceptable. There was no attempt to change my room or anything. I was very upset. I had a meeting I missed because of this and also I was unable to meet my family, having come straight from work and unable to get into my room to get ready for my plans.
Stayed 1 night in Aug 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Always an enjoyable stay
Stayed 1 night in Aug 2024

6/10 Okay

Aaron

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We were in room 395. Only one elevator in service and our room was at the furthest point from it. We are near 80 and the walk back and forth was very, very long. Also, bathroom shower/tub has no bar to hold onto. Only hotel we have ever stayed in without this safety feature😒
Stayed 1 night in Aug 2024

10/10 Excellent

Josephine, Worcester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and accomodating employees.
Stayed 1 night in Jul 2024

6/10 Okay

Starr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, beautiful property. Gaming was not that much fun.
Stayed 1 night in Jul 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
I thoroughly enjoyed the atmosphere.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rebecca

Stayed 1 night in Jul 2024

6/10 Okay

Gail

Traveled with group
Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

JOELLE

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The Tower is great and convenient but the night crew at the desk was awful. I checked in very late and had a terrible experience with the lack of kindness from the front desk. Valet was great- but after that not so much. Everyone and everything else on the property is great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

mindi

Stayed 2 nights in May 2024

8/10 Good

thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok for the price
nice clean room but very small did not have a fridge in it but asked for one and they brought one up small bathroom but served the purpose did not spend much time in room
Stayed 1 night in Jul 2024

8/10 Good

Beth

Stayed 1 night in Jul 2024

10/10 Excellent

Jenny

Stayed 1 night in Jul 2024