The Brook at Turning Stone Resort Casino

4.0 star property

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Front of property - evening/night
TOWER - Deluxe Room, 2 Queen Beds | Free WiFi, bed sheets
Indoor pool
Sauna, hot tub, hot springs, body treatments, body wraps, body scrubs
20 restaurants, breakfast, lunch, dinner served; Asian cuisine

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Pool

Explore the area

Map
5218 Patrick Rd, Verona, NY, 13478
  • Turning Stone Casino
    ‪1 min walk‬
  • Utica Rome Speedway
    ‪11 min drive‬
  • Vernon Downs Casino
    ‪11 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪44 min drive‬

Room options

LODGE - Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

LODGE - Suite, 2 Double Beds

  • 550 sq ft
  • Sleeps 4
  • 2 Double Beds

TOWER - Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(11 reviews)
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

BROOK - Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(40 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

BROOK - Deluxe Double Room, 2 Double Beds

8.0 out of 10
Very good
(16 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

TOWER - Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(23 reviews)
  • 410 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Brook at Turning Stone Resort Casino

4-star Verona resort steps from Turning Stone Casino
This resort features 20 restaurants, a full-service spa, and a golf course. Free WiFi in public areas, free valet parking, and a free casino shuttle are also provided. Additionally, a casino, an indoor pool, and a nightclub are onsite. Housekeeping is not available.
The Brook at Turning Stone Resort Casino offers 700 accommodations. Flat-screen televisions come with cable channels and pay movies. This Verona resort provides complimentary wireless Internet access.
Recreational amenities at the resort include a golf course, an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily. There are hot springs/mineral springs on site.
In addition to a full-service spa, The Brook at Turning Stone Resort Casino features a golf course and an indoor pool. Dining is available at one of the resort's 20 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's 8 bars/lounges. Wireless Internet access is complimentary.

This 4-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 100000 square feet (9290 square meters) include a conference center. This hot springs resort also offers a casino, a nightclub, and a fitness center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite covered self parking and valet parking are complimentary.

The Brook at Turning Stone Resort Casino has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 4 AM and 1 PM.
Wildflowers - This restaurant serves breakfast, brunch, and dinner.
TS Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Peach Blossom - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
7 Kitchens - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Pino Bianco - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free casino shuttle
  • Limo/town car service
  • Free covered self parking on site
  • Free valet parking on site
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 4:00 AM to 1:00 PM for a fee: USD 15 to 20 per person
  • 20 restaurants
  • 8 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • 7 Kitchens
  • Peach Blossom
  • Pino Bianco
  • TS Steakhouse
  • Wildflowers

Things to do

  • Casino
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Gym
  • Indoor pool
  • Nightclub
  • Racquetball/squash
  • Sauna
  • Shopping
  • Tennis lessons

Family friendly

  • Indoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center (100,000 square feet of space)
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 19 floors
  • 3 buildings
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Refrigerator on request

More

  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 per person
  • Airport shuttle fee: USD 125 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Turning Stone
Turning Stone Casino
Turning Stone Casino Verona
Turning Stone Resort & Casino
Turning Stone Resort & Casino Verona
At Turning Stone Verona
Hotel At Turning Stone
Turning Stone Resort Casino Verona
Turning Stone Resort Casino
Turning Stone Resort Casino
The Brook at Turning Stone Resort Casino Resort
The Brook at Turning Stone Resort Casino Verona
The Brook at Turning Stone Resort Casino Resort Verona

The Brook at Turning Stone Resort Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1002 reviews
Rating 8 - Good. 239 out of 1002 reviews
Rating 6 - Okay. 102 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Daneane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, check in and out was easy, room was nice and clean. Comfortable bed too!
Stayed 1 night in Apr 2025

10/10 Excellent

Carol, Penfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was free and right next to the hotel Tower and performance venue. Very convenient. The hotel was well kept and very comfortable.
Stayed 1 night in Apr 2025

4/10 Poor

Jesse

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was okay I wish it could have been $50 cheaper than what it was. The hotel room was overpriced.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celebrated a birthday here. Room was large n clean. After dinner went to exit 33 for some entertainment. Room service for breakfast was perfect option.
Stayed 1 night in Apr 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the different dining choices, and the casino and our hotel room were very clean
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great trip! Will definitely go back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 1st time here & we were so happy we chose this place to stay while we were in town for a concert!! Great service all around, nice clean rooms & so many options to eat from a buffet if thats your thing to high end dining. The gym was nice & clean & well equipped!! The gaming was alot of fun too ! Cant wait to go back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Food and convenience!
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Amenities
Very clean and updated rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Expensive
Stayed 2 nights in Apr 2025

6/10 Okay

Kathleen

Disliked: Property conditions & facilities
The pool closes at 8pm. Finished dinner and were going to take the kids to the pool and it was closed. No game room or arcade for the kids. Very disappointing.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Heather M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely area and fun options to shop at and eat.
Stayed 2 nights in Dec 2024

8/10 Good

Cayla

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Roberta

Every thing was nice but need more slots in blue room
Stayed 1 night in Apr 2025

8/10 Good

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Cory

Liked: Cleanliness, amenities, property conditions & facilities
Customer service was outstanding
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2025

6/10 Okay

Sharon

Stayed 1 night in Apr 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025