See all properties

Turning Stone Resort Casino

4.0 star property

Choose dates to view prices

Photo gallery for Turning Stone Resort Casino

Front of property - evening/night
Front of property
20 restaurants, breakfast, lunch, dinner served; Asian cuisine
Sauna, hot tub, hot springs, body treatments, body wraps, body scrubs
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Pool

Explore the area

Map
5218 Patrick Rd, Verona, NY, 13478
  • Turning Stone Casino
    ‪1 min walk‬
  • Utica Rome Speedway
    ‪10 min drive‬
  • Vernon Downs Casino
    ‪11 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪39 min drive‬

Room options

View all photos for LODGE - Suite, 1 King Bed

LODGE - Suite, 1 King Bed | Free WiFi, bed sheets

LODGE - Suite, 1 King Bed

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for LODGE - Suite, 2 Double Beds

LODGE - Suite, 2 Double Beds | Free WiFi, bed sheets

LODGE - Suite, 2 Double Beds

  • 550 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for TOWER - Deluxe Room, 2 Queen Beds

TOWER - Deluxe Room, 2 Queen Beds | Free WiFi, bed sheets

TOWER - Deluxe Room, 2 Queen Beds

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for BROOK - Deluxe Room, 1 King Bed

BROOK - Deluxe Room, 1 King Bed | Free WiFi, bed sheets

BROOK - Deluxe Room, 1 King Bed

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for BROOK - Deluxe Double Room, 2 Double Beds

BROOK - Deluxe Double Room, 2 Double Beds | Free WiFi, bed sheets

BROOK - Deluxe Double Room, 2 Double Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for TOWER - Deluxe Room, 1 King Bed

TOWER - Deluxe Room, 1 King Bed | Free WiFi, bed sheets

TOWER - Deluxe Room, 1 King Bed

  • 410 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Comfort Inn & Suites Verona at Turning Stone Resort Casino

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.6 out of 5, Wonderful, (196)
The price is $152
per night
$173 total
includes taxes & fees
May 18 - May 19
Comfort Inn & Suites Verona at Turning Stone Resort Casino

About this property

Turning Stone Resort Casino

4-star Verona resort steps from Turning Stone Casino
This resort features 20 restaurants, a full-service spa, and a golf course. Free WiFi in public areas, free valet parking, and a free casino shuttle are also provided. Additionally, a casino, an indoor pool, and a nightclub are onsite. Housekeeping is not available.
Turning Stone Resort Casino offers 700 accommodations. Flat-screen televisions come with cable channels and pay movies. This Verona resort provides complimentary wireless Internet access.
Recreational amenities at the resort include a golf course, an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily. There are hot springs/mineral springs on site.
In addition to a full-service spa, Turning Stone Resort Casino features a golf course and an indoor pool. Dining is available at one of the resort's 20 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's 8 bars/lounges. Wireless Internet access is complimentary.

This 4-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 100000 square feet (9290 square meters) include a conference center. This hot springs resort also offers a casino, a nightclub, and a fitness center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite covered self parking and valet parking are complimentary.

Turning Stone Resort Casino has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 4 AM and 1 PM.
Wildflowers - This restaurant serves breakfast, brunch, and dinner.
TS Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Peach Blossom - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
7 Kitchens - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Pino Bianco - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free casino shuttle
  • Limo/town car service
  • Free covered self parking on site
  • Free valet parking on site
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 4:00 AM to 1:00 PM for a fee: USD 15 to 20 per person
  • 20 restaurants
  • 8 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • 7 Kitchens
  • Peach Blossom
  • Pino Bianco
  • TS Steakhouse
  • Wildflowers

Things to do

  • Casino
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Gym
  • Indoor pool
  • Nightclub
  • Racquetball/squash
  • Sauna
  • Shopping
  • Tennis lessons

Family friendly

  • Indoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center (100,000 square feet of space)
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 19 floors
  • 3 buildings
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Refrigerator on request

More

  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 per person
  • Airport shuttle fee: USD 125 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Turning Stone
Turning Stone Casino
Turning Stone Casino Verona
Turning Stone Resort & Casino
Turning Stone Resort & Casino Verona
At Turning Stone Verona
Hotel At Turning Stone
Turning Stone Resort Casino Verona
Turning Stone Resort Casino
Turning Stone Casino Verona
Turning Stone Resort Casino Resort
Turning Stone Resort Casino Verona
Turning Stone Resort Casino Resort Verona

Turning Stone Resort Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1005 reviews
Rating 8 - Good. 239 out of 1005 reviews
Rating 6 - Okay. 105 out of 1005 reviews
Rating 4 - Poor. 39 out of 1005 reviews
Rating 2 - Terrible. 24 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Felicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable 😉
Stayed 1 night in Jan 2025

8/10 Good

heather

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a unique problem that caused them to keep my deposit. After speaking with them, they reversed it. I am appreciative that the management had a conversation with me.
Stayed 2 nights in Jan 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The cleanest room we have had in a long time.
Stayed 1 night in Jan 2025

10/10 Excellent

Wendy

Stayed 1 night in Jan 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveler

AWFUL experience

Even though an email said 2 days prior we were all set with a reservation, when we arrived at the hotel they did NOT have our reservation, said they had NOT been contacted by hotels.com. We had to scramble to get a room on our own. There was no obvious hotels.com help phone number. We were put on hold numerous times and then after 90 minutes hotels.com found the same room we had found for $100 more and force us to take it and refuse to give refund for all our money, as we had requested Just awful experience.
Not good
Stayed 2 nights in Jan 2025

10/10 Excellent

Aidan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2025

10/10 Excellent

John

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our favorite place to stay when we have dinner at the Steakhouse
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Jessica

Liked: Cleanliness, property conditions & facilities
If you are looking for a restful and rejuvenating stay, this may not be the best time to go. Construction begins at 6am and ends at 5pm daily.
Stayed 1 night in Jan 2025

10/10 Excellent

Betty Jane

Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty to do here. The room was great and the dining options even better!
Stayed 1 night in Jan 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is well thought out and planned There are people to anticipate and assist with needs in a very friendly and pleasant manner. The complimentary valet service was a pleasant surprise. The spa with steam room and heated pool was marvelous.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Joseph J.

Traveled with family
Disliked: Staff & service

Front Desk

Don’t ask the front desk for anything. Not friendly and not helpful at all.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

James

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Rooms do not have refrigerator or any type of bottle waters! None smoking rooms smell like smoking rooms! Hotel front desk is about 1/4 mile from the elevator to your room! Hallways smell like marjuana and wet carpet! Good thing is the Valet parking is free and efficient! But rooms are small it every thing else is extra $5 a day for refrigerator in the rooms, if you use the phones to call the front desk there is a fee at checkout for all phone calls from room phone! Apparently the rooms with all good amenities are only on the 4th floor but we were never offered that until checkout! And casino slots are not loose at all, we got crushed and were not once approached by a drink lady! Tavern Restaurant was out of everything and shops don’t open until 10am!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean and tidy

Stayed 2 nights in Dec 2024

10/10 Excellent

Briona

Stayed 2 nights in Nov 2024

10/10 Excellent

Dianelys, Liverpool

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Cameron

Stayed 1 night in Dec 2024

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I went to celebrate our birthday (same day). Everyone from the housekeeping staff in the casino and in the hotel, to the casino staff, check in, customer service and most of the restaurants that we visited were absolutely amazing. All of them made us feel special and made us want to return. I am bragging daily about your wonderful facility.

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of dining options on the property.
Stayed 1 night in Dec 2024