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Utjeha Vacation Packages

very clean,friendly stuff, home made breakfast, fresh air,amazing hospitality

Even before arriving at the hotel, I received an email informing me that the room I had booked did not include access to the swimming pool. I have to say that the advertising was misleading, and the fact that the hotel sends this email in advance suggests they are aware of the issue. Although it was stated in the fine print after selecting the room that pool access was not included, the layout is very confusing. Hotel rooms, rooms with pool access, and rooms without pool access are all mixed together, making it very difficult to notice the difference when booking. This felt misleading and was very disappointing. Overall, however, the place is lovely. There are restaurants, cafés, and a supermarket, making it very convenient. The rooms are beautiful, and the staff are wonderful!

Great stay, great staff and service. I would definitely comeback.

My time here was great as a solo traveler, it was a really calming end to my trip. Everything was great from the check in to check out, food is absolutely amazing. It is easy to spend way too much money here but you get what you pay for.

nice stay staff helpful

The hotel and rooms look super new and clean, the breakfast is very good, the pool is smallish but ok. Dinner was good but relative to local restaurants very expensive (cost about 2.5 times what we paid on the second evening at a local restaurant for a large multi dish dinner). The room was very nice, 2 large TV, nice shower and sitting area.

So I was there for 4days with a group. The facility is clean and some of the staff were friendly. On check out I was charged an extra 20+ euros daily for "service charge" that was not included in the initial bill and this is also minus the extra govt charges I had to pay. I was also told that I would not be getting my points towards the stay as I booked through expedia! Needless to say Hyatt will not be my first go to hotel moving forward!