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JR East Hotel Mets Utsunomiya

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for JR East Hotel Mets Utsunomiya

Hallway
Reception
Reception
Exterior
Property entrance

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
1-23 Kawamuko-cho, Utsunomiya, Tochigi, 321-0965
  • Shinohara House
    2 min walk
  • Utsunoiya Futaarayama Jinja Shrine
    16 min walk
  • Hachimanyama Park
    17 min walk
  • Utsunomiya (QUT)
    26 min drive

Room options

View all photos for Residential Twin Room, Non Smoking (For 4 Guests)

Blackout drapes, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 4 Guests)

  • 398 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Single Room, Non Smoking (For 1 Guest)

Blackout drapes, free WiFi, bed sheets

Single Room, Non Smoking (For 1 Guest)

  • 205 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Single Room, Non Smoking (For 2 Guests)

Blackout drapes, free WiFi, bed sheets

Single Room, Non Smoking (For 2 Guests)

  • 205 sq ft
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Deluxe Single Room, Non Smoking (For 1 Guest)

Blackout drapes, free WiFi, bed sheets

Deluxe Single Room, Non Smoking (For 1 Guest)

  • 226 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Twin Room, Non Smoking (For 1 Guest)

Blackout drapes, free WiFi, bed sheets

Twin Room, Non Smoking (For 1 Guest)

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking (For 2 Guests)

Blackout drapes, free WiFi, bed sheets

Twin Room, Non Smoking (For 2 Guests)

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking (For 3 Guests)

Blackout drapes, free WiFi, bed sheets

Twin Room, Non Smoking (For 3 Guests)

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking (For 1 Guest)

Blackout drapes, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (For 1 Guest)

  • 301 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking (For 2 Guests)

Blackout drapes, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (For 2 Guests)

  • 301 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Residential Twin Room, Non Smoking (For 1 Guest)

Blackout drapes, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 1 Guest)

  • 398 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Residential Twin Room, Non Smoking (For 3 Guests)

Blackout drapes, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 3 Guests)

  • 398 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Residential Twin Room, Non Smoking (For 2 Guests)

Blackout drapes, free WiFi, bed sheets

Residential Twin Room, Non Smoking (For 2 Guests)

  • 398 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Double Room, Non Smoking (For 1 Guest)

Blackout drapes, free WiFi, bed sheets

Double Room, Non Smoking (For 1 Guest)

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking (For 2 Guests)

Blackout drapes, free WiFi, bed sheets

Double Room, Non Smoking (For 2 Guests)

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Concept Double Room, Non Smoking (For 1 Guest)

Blackout drapes, free WiFi, bed sheets

Concept Double Room, Non Smoking (For 1 Guest)

  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Concept Double Room, Non Smoking (For 2 Guests)

Blackout drapes, free WiFi, bed sheets

Concept Double Room, Non Smoking (For 2 Guests)

  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Single Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Ladies Single Room

  • Sleeps 1
  • 1 Twin Bed

Twin Room Non smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Concept Double Room

  • Sleeps 2
  • 1 Queen Bed

Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Single Room Non smoking

  • Sleeps 2
  • 1 Double Bed

Residential Twin Room

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

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Public bath

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About this property

JR East Hotel Mets Utsunomiya

3-star Utsunomiya hotel with 4 restaurants
4 restaurants, a fitness center, and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities and a 24-hour front desk. Housekeeping is available on request.
JR East Hotel Mets Utsunomiya offers 158 accommodations with slippers and hair dryers. Flat-screen televisions come with pay movies. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 4 restaurants. Public areas are equipped with complimentary wireless Internet access. This Utsunomiya hotel also offers a fitness center, laundry facilities, and dry cleaning/laundry services.
JR East Hotel Mets Utsunomiya has 4 restaurants on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 1,000 per night)

Food and drink

  • 4 restaurants

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: JPY 1000 per night (164 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

JR-EAST METS UTSUNOMIYA
JR EAST HOTEL METS UTSUNOMIYA
Jr Mets Utsunomiya Utsunomiya
JR East Hotel Mets Utsunomiya Hotel
JR East Hotel Mets Utsunomiya Utsunomiya
JR East Hotel Mets Utsunomiya Hotel Utsunomiya

JR East Hotel Mets Utsunomiya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 986 reviews" "
Rating 8 - Good. 273 out of 986 reviews" "
Rating 6 - Okay. 70 out of 986 reviews" "
Rating 4 - Poor. 15 out of 986 reviews" "
Rating 2 - Terrible. 11 out of 986 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Neil, Althorne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are comfortable & clean. Excellent breakfast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dean, Honolulu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Utsunomiya station with easy access to train and bus. Many good restaurants within walking distance.
Stayed 9 nights in Aug 2024

6/10 Okay

Zelle

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It was convenient place for travelers. But uncleaned room. A lot of hairs. Bunch of hair with the hair blower.
Stayed 1 night in Aug 2024

10/10 Excellent

Jean

Traveled with family
Liked: Property conditions & facilities
Great location. Great stay.
Front desk service was excellent. Only complaint I would have is the pillows are too flat. The mattress is hard but I didn’t have any problem sleeping on it. The bathroom amenities were wonderful. I would stay here again for sure.
Stayed 1 night in Aug 2024

10/10 Excellent

Naoko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the breakfast buffet. Great selections of food for the price. Workers were really nice too. Will definitely stay there again next time.
Stayed 5 nights in Jun 2024

10/10 Excellent

Shuko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed residence room which has a small sink, refrigerator and even washing machine. It was very quiet even right next to a train station. We love it and would love to come back
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Dragos, Newmarket

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Takashi, Dublin

Stayed 2 nights in May 2024

10/10 Excellent

Takeo, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Good !
Stayed 1 night in May 2024

10/10 Excellent

Yuri, highland park

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Get the breakfast - it's very good, especially the japanese option
Stayed 3 nights in Apr 2024

8/10 Good

Hak Kwong, Richmond Hill

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Conveniently located; efficient check-in; spacious room; helpful staff
Stayed 1 night in Apr 2024

10/10 Excellent

Weng Yee

Stayed 1 night in Apr 2024

10/10 Excellent

Mayumi

Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice, spacious and at a reasonable price.
Stayed 2 nights in Apr 2024

10/10 Excellent

Virginia Vanessa

Stayed 1 night in Mar 2024

10/10 Excellent

Dean, Honolulu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location at Utsunomiya station overlooking Shinkansen lines.
Stayed 7 nights in Mar 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Convenience Convenience Convenience
The location of the hotel is perfect. Everywhere is walkable, with a variety of different shops and restaurants around. The check in and check out service needs improvement, as I would prefer staff to assist with the process and not rely on a full self service. The coin laundry is also easy to use, but probably not enough for the amount of rooms. Would be good if the TV could check the status of the laundry cycle. Other than that, would recommend this hotel if you visit Utsonmiya.
Stayed 1 night in Mar 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Conveniently Located
This hotel is within walking 5 minute distance from the key public transport within Utsonmiya. From the JR station, to the light rail and key buses. You can enter the hotel directly through the station or the ground level. There are also some department stores directly across road. The service though, needs some improvement. For example, the check in system promotes self service. Even though 2-3 staff at the counter, they cannot check any one in, but instead guide you to the machines. There also know limited English, in particular when you are trying to ask them to clear the laundry machines via the phone. Saying that, the hotel is very clean and looked quite new. Will recommend people to stay.
Stayed 1 night in Mar 2024

8/10 Good

Bhuwan

Liked: Cleanliness, staff & service, property conditions & facilities
perfect location and friendly staff had a nice stay
Stayed 1 night in Mar 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Hideyuki

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Bryan

Stayed 1 night in Nov 2023

10/10 Excellent

Lin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and good amenities. Recommended for anyone travelling to Tochigi prefecture needing a place with accessible transportation options.
Stayed 1 night in Nov 2023

8/10 Good

Yuko

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023