Smile Hotel - Utsunomiya Higashiguchi

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smile Hotel - Utsunomiya Higashiguchi

Property entrance
Breakfast served
Laundry room
Desk, blackout drapes, free WiFi, bed sheets
Breakfast served

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Higashi-Syukugo 3-2-2, Utsunomiya, Tochigi, 321-0953
  • Shinohara House
    16 min walk
  • Free Flight
    2 min walk
  • Higashi-Shukugo Tram Stop
    3 min walk
  • Utsunomiya (QUT)
    23 min drive

Room options

Twin Room, Non Smoking

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

Triple Room, Smoking

  • 172 sq ft
  • Sleeps 3
  • 3 Twin Beds

Standard Double Room, Smoking

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

Triple Room, Non Smoking

  • 172 sq ft
  • Sleeps 3
  • 3 Twin Beds

Single Room, Non Smoking

  • 97 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Twin Room, Smoking

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room, Non Smoking

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

Single Room, Smoking

  • 97 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

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About this property

Smile Hotel - Utsunomiya Higashiguchi

3-star Utsunomiya hotel with restaurant
A restaurant, self parking, and coffee/tea in a common area are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Smile Hotel - Utsunomiya Higashiguchi offers 86 air-conditioned accommodations with slippers and hair dryers. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries.

This Utsunomiya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. This Utsunomiya hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Parking is available onsite for a surcharge.

Smile Hotel - Utsunomiya Higashiguchi has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9 AM.
Smile Hotel - Utsunomiya Higashiguchi has a restaurant serving breakfast only.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 650 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 900 per person
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 900 per person
  • Self parking fee: JPY 650 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Utsunomiya
Smile Utsunomiya
Sky Hotel Utsunomiya
Smile Utsunomiya Higashiguchi
Smile Hotel Utsunomiya Higashiguchi
Smile Hotel Utsunomiya Higashi guchi
Smile Hotel - Utsunomiya Higashiguchi Hotel
Smile Hotel - Utsunomiya Higashiguchi Utsunomiya
Smile Hotel - Utsunomiya Higashiguchi Hotel Utsunomiya

Smile Hotel - Utsunomiya Higashiguchi Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 55 out of 308 reviews" "
Rating 8 - Good. 113 out of 308 reviews" "
Rating 6 - Okay. 109 out of 308 reviews" "
Rating 4 - Poor. 26 out of 308 reviews" "
Rating 2 - Terrible. 5 out of 308 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Yi-Yin

Liked: Staff & service, property conditions & facilities
Friendly staffs.
Stayed 4 nights in Apr 2023

8/10 Good

HyunGoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice trip
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Kanshi

Liked: Cleanliness, staff & service
Regular business hotel
Overall your basic business hotel in Japan. Small rooms and no frills. I did hear that the breakfast buffet is worth the price. Not my first choice of hotels in Utsunomiya but in a pinch it will do.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Functional
Clean and functional. Was what I needed. Nothing amazing though and the hallway smelt badly of cigarettes.
Stayed 2 nights in Oct 2018

10/10 Excellent

Liang, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel!
Overall I'm very happy with the hotel. I will concede that it does seem like an older property, so some parts of it do seem a bit old-fashioned. But everything is very well maintained and works well.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and friendly staff
Stayed here for three weeks -- the staff was friendly and the room quiet and comfortable. The hotel is in a convenient location being nearby the main station, and with a supermarket + Daiso only two blocks away. Two blocks in a different direction is a large local park.
Stayed 16 nights in Mar 2018

8/10 Good

Patty, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Utsunomiya station & IZAKAYA
Although the check in time is too late in night, the hotel staff can be support. Close to Utsunomiya station and delicious IZAKAYA by walking.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast, a buffet, was very tasty and comfortable. It was helpful that there are a lot of plugs in the room. The toothbrush was too small to brush my teeth easily and sufficiently. Bath room was cramped to take a shower.
Stayed 4 nights in Sep 2017

6/10 Okay

Viv, Sydny, Australia

Small room, relatively close to the station
The bathtub width in the room is quite narrow so when having a shower your arms will touch the curtain and the wall. The price is cheap so if you only need somewhere to stay for a night and on a tight budget this place is OK.

4/10 Poor

Jeff, US

Liked: Staff & service
Disliked: Room comfort
Good value other than HORRIBLE bed
This is a budget business hotel, so expectations were not high. Room was relatively clean, but non-smoking room wasn't available. The breakfast area is TINY and only holds a few people. Our room included breakfast but we didn't have either day we were there as the breakfast area was always too full for 2 more people. Real problem is that the bed was miserable. I could actually feel individual springs through the top which stab you all night long. Did NOT get an acceptable sleep and I can't recommend this hotel for that reason.

8/10 Good

Melvyn, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business area hotel
Fairly quiet town with fairly good gyoza in the area

8/10 Good

eddie, singapore

Liked: Staff & service
Disliked: Property conditions & facilities
Average hotel
Difficult in communicating with front desk staff as they only speak Japanese.

6/10 Okay

wataru

部屋からの、景色最悪 思ったより、狭い。
Stayed 1 night in Sep 2024

6/10 Okay

Norihiro

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

じんこ

Business traveler
Liked: Cleanliness, staff & service
駅の近くで大変便利な立地でした。 朝ご飯は、品数が少ない。 スタッフの皆さんは、親切・丁寧でした。
Stayed 2 nights in Sep 2024

6/10 Okay

ふみかつ

トイレと湯船が狭すぎる。
Stayed 1 night in Sep 2024

6/10 Okay

りゅうこ

Business traveler
Disliked: Cleanliness
ユニットバスに 知らない毛が落ちてて気持ち悪かった
Stayed 1 night in Sep 2024

6/10 Okay

YOSHIHIRO

Stayed 3 nights in Sep 2024

6/10 Okay

kyoko

Traveled with family and small children
駐車場がなく裏のコインパーキングだったので不便でした
Stayed 1 night in Aug 2024

10/10 Excellent

tatsuyoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフも良く良いホテルです
Stayed 1 night in Aug 2024

8/10 Good

カズノブ

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

YASUTAKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Hiroyuki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
必要充分
アパートを改装したと思われるホテルで部屋は狭いですが、清潔感があり泊まるのには充分です。
Stayed 1 night in Jul 2024