Bank House Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bank House Hotel

Courtyard
Desk, free WiFi, bed sheets
Exterior
Interior entrance
Bar (on property)

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Church Street, Uttoxeter, England, ST14 8AG
  • Redfern's Cottage Museum of Uttoxeter Life
    4 min walk
  • Uttoxeter Racecourse
    11 min walk
  • Croxden Abbey
    10 min drive
  • East Midlands (EMA)
    45 min drive

Room options

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

Family Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Deluxe Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Single Room

  • 108 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Twin Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Bank House Hotel

3-star Uttoxeter hotel with bar/lounge
This smoke-free hotel features a bar/lounge, free self parking, and free WiFi in public areas. Other amenities include a banquet hall.
Bank House Hotel offers 17 accommodations with coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. Onsite self parking is complimentary.

Bank House Hotel is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.50 for adults and GBP 12.50 for children
  • A bar/lounge

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • High-pile carpet in room

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 12.50 for adults and GBP 12.50 for children
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Bank House Hotel
Bank House Hotel Uttoxeter
Bank House Uttoxeter
Bank House Hotel Hotel
Bank House Hotel Uttoxeter
Bank House Hotel Hotel Uttoxeter

Bank House Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 71 out of 230 reviews" "
Rating 8 - Good. 64 out of 230 reviews" "
Rating 6 - Okay. 42 out of 230 reviews" "
Rating 4 - Poor. 34 out of 230 reviews" "
Rating 2 - Terrible. 19 out of 230 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Comfortable but dated hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Natalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

josiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Know it’s Grade II listed but in need of an update. Carpets on stairs and hallways are dirty, threadbare and smells of damp. Room 6 had the windows painted shut resulting in the room feeling like a sweat-box
Stayed 1 night in Aug 2024

2/10 Terrible

Colleen Anne

Stayed 1 night in Jun 2024

6/10 Okay

Darren

Traveled with group
Liked: Staff & service
It was ok
Hotel is pretty old wonky floors ect no problem I like this it’s character . lady who sign us in very nice. The hotel it self is run down not because it’s old really could do with some loving. Like a new bathroom. The toilet has been broken and Glue back together. And the single bed was very uncomfortable. I thought I was having a room with a double and two singles this was not the case. The room is a good size with kettle ect. No hair dryer. It was ok for a night stay. Simple little things like when leaving the next day the reception was closed I didn’t see where to leave the room key there is a bowl by the door you would think it have a post box near reception or be told where to leave the key.
Stayed 1 night in May 2024

2/10 Terrible

Wendy

Stayed 1 night in May 2024

6/10 Okay

Christopher

Traveled with group
Disliked: Cleanliness
Good for 3
Comfortable stay, glad for parking. Shower was creaky, but did the job.
Stayed 1 night in Apr 2024

4/10 Poor

Laura

Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t opt for the four poster
Let’s start with the bed! Worse nights sleep I’ve ever had. Four poster was not only uncomfortable it felt like it was about to fall apart, ever time you moved it made a noise & moved. Bathroom wasn’t very clean with a broken window ( though they did offer us a different room when we notified them but at this point it was just the window in the bathroom ) once we got back to the room in the evening we couldn’t open any windows & the shower wouldn’t turn off we couldn’t raise this with anyone as there wasn’t any staff on at all.
Stayed 1 night in Apr 2024

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was completely empty as were the only guests unfortunately staff was rude and didn't care our room was dirty pillows was horrible to sleep with and my partner and I have a stiff neck now there were cobwebs in the room
Stayed 1 night in Mar 2024

4/10 Poor

Mark

Stayed 1 night in Jan 2024

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and a beautiful historic building, just a little black mould in the shower in the bathroom that was a little off putting but otherwise fantastic.
Stayed 1 night in Dec 2023

2/10 Terrible

Chris

Traveled with partner, Traveled with pets
Disliked: Property conditions & facilities
The hotel was cold and unfriendly. We are both elderly and had a room in the top of the hotel up very steep stairs when we were clearly the only guests in the hotel. The fact that there was no evening meal was not indicated when we booked on line. We finished up having sandwiches from Tescos. The room was very cold and not warm and welcoming.
Stayed 1 night in Dec 2023

8/10 Good

Andy

Good Evening
Easy check in Bathroom tired 4 poster lovely but creaky Room clean and tidy Staff helpful
Stayed 1 night in Dec 2023

4/10 Poor

Pauline

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold and unwelcoming hotel. No hot breakfast.
Stayed for business. Arrived just after 3pm and the room was freezing. I asked for the heating to be turned on but was told it doesnt come on till after 5. Thought breakfast was included but in fact they no longer do hot breakfast. I was offered a continental for an extra £13 which I declined. In the room is the old menu which included hot breakfast for £12.50! No evening meals as they no longer have a chef so I went out to eat. The bed was uncomfortable, wallpaper peeling off the wall in the hallway. Stair carpet threadbare. No hairdryer. Generally poor care to customer service. Very disappointed it could be a nice hotel but I will not be staying again.
Stayed 1 night in Oct 2023

10/10 Excellent

Phil

Liked: Property conditions & facilities, room comfort
Will use again
Old, but clean and tidy .everything you need in the room except a hair dryer .
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Bank house hotel
The lady on reception was very warm, welcoming and extremely friendly. The onsite parking was easily accessible and perfect with plenty of spaces. Room came with a nice amount of tea and coffee supplies and towels. Backing up other reviews, the hotel is old and very outdated. Our room had cobwebs in it and half of one of the windows was missing for some reason. There was also an annoying buzzing sound from outside of the window from either a generator or fan or something which kept me up during the middle of the night for a few hours. We paid £50 so you get what you pay for. Nothing extravagant but serves its purpose.
Stayed 1 night in Oct 2023

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing little rustic hotel
Lovely old building. Floors are unsteady but what do you expect for a house that’s over 250 years old!! Beds very comfy and rooms lovely temperature. Staff very helpful and kind
Stayed 1 night in Oct 2023

2/10 Terrible

J

Disliked: Cleanliness, property conditions & facilities
Don't bother.
Thread bare carpets, communal stairs filthy. 2 Pubic hairs found in the bed. No mattress or pillow protectors. Hairs and bum fluff on the back of the toilet seat. Black around the seal I'm the shower. Generally very dusty and run down. Very cold at night. When asked for £12.50 is the breakfast was good? I was met with... "well... Its a breakfast!" Glad I gave it a miss... Dread to think what the cleanliness of the kitchen would be. £68 for that room was not good at all. Only positive was there was tea and coffee making facilities with custard creams.
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Stayed 1 night in Oct 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely 120 year hotel
A lovely visit for a family event, staff were friendly and very helpful. Breakfast was very good. Enjoyed our stay
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel
A comfortable clean room. Creaky floorboards due to the age of the house bit this made it feel very authentic.Friendly owner. There was no breakfast on Mondays but that was no problem as we were going to see our son in Oakamore
Stayed 1 night in Sep 2023

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service
What a wonderful 250 year old building with great character. Rooms & bathrooms need refurbishment. The staff are friendly and in particular, Mary, whom could not have been more kind, caring and assistive. Thankyou again Mary.
Stayed 1 night in Sep 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023