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Grand Mercure Vadodara Surya Palace Hotel

4.5 star property

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Photo gallery for Grand Mercure Vadodara Surya Palace Hotel

Exterior
Outdoor pool, sun loungers
Front of property
Presidential Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Breakfast, lunch, dinner served; international cuisine

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Spa
  • Room service
  • Laundry
$43
includes taxes & fees
Aug 23 - Aug 24

Explore the area

View in a map
Sayajigunj, Opp. Parsi Agiary, Vadodara, Gujarat, 390020
  • Maharaja Sayajirao University
    ‪5 min walk‬
  • Laxmi Vilas Palace
    ‪3 min drive‬
  • Hathni Mata
    ‪5 min drive‬
  • Vadodara (BDQ)
    ‪7 min drive‬

Room options

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Presidential Suite, 1 King Bed

  • 753 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premier Suite, 1 King Bed

  • 420 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | View from room

Executive Room, 1 King Bed

  • 291 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 205 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 205 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

Grand Mercure Vadodara Surya Palace Hotel

4.5-star hotel in Sayajiganj
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Grand Mercure Vadodara Surya Palace Hotel offers 155 accommodations with DVD players and minibars. Each accommodation is individually furnished. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages and massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Grand Mercure Vadodara Surya Palace Hotel features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Business-related amenities at this 4.5-star property consist of a 24-hour business center and 7 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers spa services, gift shops/newsstands, and tour/ticket assistance. Complimentary covered self parking is available on site, along with a car charging station.

Grand Mercure Vadodara Surya Palace Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Azure - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Vanilla - Onsite café.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 600 to 600 for adults and INR 300 to 300 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Azure
  • Vanilla

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 600 to 600 for adults, and INR 300 to 300 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Hotel Surya Palace
Surya Palace
Grand Mercure Vadodara Surya Palace Opening January 2017 Hotel
Surya Palace Hotel Vadodara
Surya Palace Vadodara
Grand Mercure Surya Palace Opening January 2017 Hotel
Grand Mercure Vadodara Surya Palace Opening January 2017
Grand Mercure Surya Palace Opening January 2017
Grand Mercure Vadodara Surya Palace Opening March 2017 Hotel
Grand Mercure Surya Palace Opening March 2017 Hotel
Grand Mercure Vadodara Surya Palace Opening March 2017
Grand Mercure Surya Palace Opening March 2017
Grand Mercure Vadodara Surya Palace Hotel
Grand Mercure Surya Palace Hotel
Grand Mercure Surya Palace
Grand Mercure Vadodara Surya Palace (Opening June 2017)
Surya Palace Hotel
Grand Mercure Vadodara Surya Palace (Opening April 2017)
Grand Mercure Vadodara Surya Palace (Opening March 2017)
Grand Mercure Vadodara Surya Palace (Opening January 2017)
Grand Mercure Vadodara Surya
Grand Mercure Vadodara Surya Palace
Grand Mercure Vadodara Surya Palace Hotel Hotel
Grand Mercure Vadodara Surya Palace Hotel Vadodara
Grand Mercure Vadodara Surya Palace Hotel Hotel Vadodara

Grand Mercure Vadodara Surya Palace Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 30 out of 101 reviews
Rating 8 - Good. 33 out of 101 reviews
Rating 6 - Okay. 22 out of 101 reviews
Rating 4 - Poor. 8 out of 101 reviews
Rating 2 - Terrible. 8 out of 101 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mahesh

Stayed 5 nights in Jan 2025

8/10 Good

Karmesh

Stayed 1 night in Apr 2025

8/10 Good

Kajal

Liked: Cleanliness, staff & service, property conditions & facilities
Wish they were not sold out. We wanted to extend the stay but they had no rooms open. Please book in advance. Breakfast in the room was exceptional
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a really nice hotel. I would recommend it. Friendly helpful staff who were available when needed and not 'over the top'.
Stayed 7 nights in Feb 2025

4/10 Poor

Vishal

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Decent property, not a 5 star hotel as stated. I would give 3 stars.
Stayed 5 nights in Feb 2025

8/10 Good

Ramon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, good food although restaurant dinner is served until 7:00pm, no food from I believe 1 pm to 7pm
Stayed 6 nights in Jan 2025

2/10 Terrible

Alay

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excels in poor cleanliness and service an

Over rated, under delivers...massively. I am sure at one point this hotel was a well run, clean, comfortable place to stay. However over the years it is evident this hotel has fallen into the trap of excessive profiteering at the expense of poor maintenance and sub standard staff who struggle to operate the hotel which is literally falling apart. Rooms are dirty, poorly maintained, smell, and generally unpleasant. Food is average, service struggles. This is closer to a European 2 star hotel, and I would manage your expectations on that basis to avoid disappointment. Better still stay away!
Stayed 2 nights in Dec 2024

2/10 Terrible

Alay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Falguni

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor environment to stay at Grand mercure

Room had no windows, room was humid, smell bad, toilet smell all over the room. Requested to change the room, no response.
Stayed 4 nights in Dec 2024

2/10 Terrible

Parag

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID!!!!!!

Terrible hotel. Hotel had over 4 star ratings but most of them are by locals. Coming from UK and paying for 5 star service and received 1 star service. Firstly it took almost 2 hours for check in. Then we asked for milk for my child and they sent it with a bill of RS270. We refused to pay that kuch for milk so rude lady went to one of the pther rooms to get them to sign. Unfortunately most of the staff lack common sense. No greetings from anyone when entering the hotel. We paid for an executive room and received a twin room. Then had to wait 30 mins for them to change it. Rooms had dust everywhere. We had 4 people in each room and they decided to give us 2 towels between all of us. When we asked for more they took over 1 hour to give us towels and toilet roll. If you are from abroad then i would stay away and book ITC welcome as that is a real 5 star hotel
Stayed 4 nights in Dec 2024

2/10 Terrible

Hardik

Stayed 1 night in Nov 2024

4/10 Poor

JASVANT

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Jwala

Stayed 2 nights in Oct 2024

10/10 Excellent

Pupinder, South Glastonbury

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was clean & organized. Plenty of water bottles (& more on requests), excellent shower!! Housekeeping & laundry service was prompt. Morning breakfast was OK but masala omelette on my request was always excellent. So many tea options!! Love it. Masala Dosa was also good. Last morning I was not feeling well. Staff was very helpful in letting me extend my stay (for half charge), they checked on me and helped us with luggage. I cannot thank them enough.
Stayed 3 nights in Oct 2024

10/10 Excellent

Pravin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2024

6/10 Okay

Abhishek Man

Business traveler
Liked: Staff & service, room comfort

Good hotel. Average stay! Great Service!

The rooms are okay with slight cleanliness issues and some repairs and touchup are necessary. Sheets and linen are clean and fresh. Labels on the amenities like shampoo, body wash etc have been erased due to wear and tear. The toilet flush was broken and maintenance tried to repair it 3 times, but still did not get solved. Breakfast spread is good with eggs and sausage as the only non-vegetarian option. Overall good breakfast and plenty of variety. Staff service and customer service is excellent. They go out of their way to help the guests. Good internet access thruout the premises with single login.
Stayed 2 nights in Apr 2024

8/10 Good

Darshana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Himanshu

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We liked the location of the property as it was right in the center of the city. The things we didnt like about the room was the cleanliness (toilets were dirty & mosquitos in the room) & the breakfast buffet (we stayed for 5 nights but had the same breakfast variety every day).
Stayed 6 nights in Jan 2024

4/10 Poor

surendra

Liked: Property conditions & facilities
Disliked: Staff & service
no hand soap, towel, napkin or wash cloth in bathroom dirty sink, no safety bar in shower or toilet very foul smelling waterless common urinal in lobby entrance steps too narrow for safety
Stayed 2 nights in Jan 2024

10/10 Excellent

Pinkal

Stayed 2 nights in Jan 2024

6/10 Okay

Rohit

Business traveler, Traveled with family
Liked: Amenities
Proximity to my meeting
Stayed 2 nights in Jan 2024

6/10 Okay

Tejinder

10/10 Excellent

PARAG, Seattle

Stayed 1 night in Dec 2023

8/10 Good

Sameer

Liked: Property conditions & facilities
Good
Stayed 2 nights in Nov 2023

8/10 Good

Pradip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023