The Ritz-Carlton Club, Vail

5.0 star property

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December 2024
January 2025

Photo gallery for The Ritz-Carlton Club, Vail

Property amenity
Exterior
Lobby lounge
LCD TV, fireplace, DVD player
In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
728 W Lionshead Cir, Vail, CO, 81657
  • Adventure Ridge
    4 min walk
  • Rimini
    3 min walk
  • Marriott Bus Stop
    1 min walk
  • Vail, CO (EGE-Eagle County Regional)
    40 min drive

Room options

Similar properties

About this property

The Ritz-Carlton Club, Vail

5-star hotel in Lionshead
Jump on the free ski shuttle for a day on the slopes before returning to The Ritz-Carlton Club, Vail for a drink at the bar/lounge and comforts including an outdoor pool and a full-service spa. Housekeeping is available on request.
The Ritz-Carlton Club, Vail offers 10 air-conditioned accommodations with fireplaces and washers/dryers. Rooms open to balconies. LCD televisions come with DVD players. Accommodations at this 5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include bathtubs with deep soaking bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. The spa is open daily.
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. The Ritz-Carlton Club, Vail helps provide the perfect winter holiday with ski storage and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers an outdoor pool, a health club, and a sauna. Onsite parking is available (surcharge).

The Ritz-Carlton Club, Vail is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free ski shuttle
  • Covered valet parking on site (USD 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Ski equipment rentals
  • Ski storage
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Crib
  • DVD player
  • Free area shuttle
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Crib

Bathroom

  • Bathtub
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Fireplace
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Club Hotel Vail
Ritz-Carlton Club Vail
Vail Ritz-Carlton Club
Ritz-Carlton Club Vail Hotel
The Ritz Carlton Club Vail
Ritz Carlton Club Vail
The Ritz Carlton Club Vail
The Ritz Carlton Club, Vail
The Ritz-Carlton Club, Vail Vail
The Ritz-Carlton Club, Vail Hotel
The Ritz-Carlton Club, Vail Hotel Vail

The Ritz-Carlton Club, Vail Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 27 out of 30 reviews" "
Rating 8 - Good. 3 out of 30 reviews" "
Rating 6 - Okay. 0 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful! We enjoyed our stay and they made it super easy for us to enjoy a week away with a 1 year old. Had a pack & play and kids toys waiting for us in our room upon arrival.
Stayed 4 nights in Sep 2021

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious relaxing stay
Great location, great room with plenty of space, perfect place to kick back and relax! Staff is attentive and the pool and hot tubs area a welcoming oasis.
Stayed 3 nights in Sep 2021

10/10 Excellent

Matthew

Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful furnished condo in a great location with outstanding amenities and service.
Stayed 1 night in Mar 2021

10/10 Excellent

Hussein

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2020

10/10 Excellent

jon g.

Liked: Cleanliness
Vail weekend
Beautiful property. Quality furnishings. Excellent unit. Ritz service. Doesnt get any better.
Stayed 2 nights in Jul 2020

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Danelle D.

Liked: Cleanliness
Our Favorite Place In Vail
Always our go to location! Thank you!
Stayed 1 night in Oct 2019

10/10 Excellent

jeffrey goldberg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible 5 star experience.
Incredible 5 star experience, great pool and family oriented. The room and amenities far exceeded expectations. I would highly recommend for families.
Stayed 1 night in Sep 2019

10/10 Excellent

Jonah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect family residence
I was apprehensive when reading some of the reviews that this isn’t what a ritz is supposed to be . I beg to differ . This is a Ritz Carlton Residence and has very convenience that a residence may need . Everyone from front desk to valet to concierge was super nice and helpful. The decor was very high end and up to date . Can’t wait to come back here
Stayed 3 nights in Aug 2019

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bar and kids room was closed due to remodeling and unable to order cocktails.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real 5 Stars
The Ritz has amazing service unparalleled at all, attention to detail, they treat you like royalty, all in all an amazing place to stay, quiet and peaceful beautiful views
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Would Definitely Return
Traveling with my husband & two teenagers, we visited Vail for the first time the week of 5/28/18. Our trip was great, though, before we even got there thanks to the excellent staff and customer service focus at Ritz-Carlton Club Vail. About a month before our arrival, the Concierge (Julia) reached out to me with an offer to help recommend and/or set-up anything we might be interested in doing while in the area. From having groceries delivered to our 3-bedroom suite before arrival, to restaurant/activity advice & reservations, to personal preferences w/in our rooms (timing of housekeeping, turn-down service, etc.) - everything was taken care of by the time we got to town, and it was WONDERFUL! When we arrived by car, we were immediately greeted and assisted by the Bell Staff, and once Julia got us efficiently checked in, Alex was well-versed in anything we needed to know about our particular suite. The "RCC" offers a complimentary shuttle service throughout Vail, which came in handy many times. The suite itself was newly renovated & very comfortable/casual/clean. Beds & linens felt luxurious, baths were spacious & nicely appointed. The few small maintenance issues we had (ex: air flow fan not working) were immediately addressed. Pool area had beautiful views & convenient amenities (towels, sunscreen, etc.). Fitness area and class offerings were great. Spa services (ex: massages) were excellent. Teen room is in need of attention/upgrade. I would definitely return.
Stayed 5 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Brett, San Clemente, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was everything you could hope for and more.
The property was very nice, but the staff is what made it special. They attended to our every request and exceeded our wildest expectations. Can’t wait to return.
Stayed 1 night in Dec 2017

10/10 Excellent

CARLOS, Castle rock. CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of best!
If you want comfort and no worries on the best setting this is your place.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Valet Staff in Vail
Oh my gosh - what a wonderful valet staff - all those guys were the best and made our stay so fun and memorable. The condo is in a great location - the perfect landing spot after drinking, shopping and dining. Thank you Ritz for a great girl's weekend!

10/10 Excellent

Richard, Boulder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bliss
Perfect

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the second time we have stayed at this magnificent hotel. I could of easily rated it a 5 star in every category and would be justified. However, this last trip was a little disappointing in the fact that the pool was closed for maintenance. Obviously, I realize this has to happen from time to time, but I feel as though we should of been made aware when we made the reservation of this inconvenience. The Ritz Carlton did make the pool at the Marriott next door available, but this pool and atmosphere pales in comparison to what you pay for and expect from the Ritz Carlton. Still an amazing place to stay and the staff are very friendly, professional and accommodating.

10/10 Excellent

Julie, Steamboat Springs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Service
The service was outstanding. Friendly and courteous staff

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great spot in the mountains
It's a lovely hotel with helpful staff we did have an issue with one of the rooms smelling of damp, although the staff did try to help the situation by putting fans in the room they didn't offer any kind of compensation for it or actually acknowledge that it was quite a big issue. Staff at the front desk gave great advise and they have a courtesy shuttle that takes you all over vail with really friendly drivers. It's a great place to go and stay

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful pool area
Not too crowded as most vail resorts can be both summer and winter. Have stayed in many places in vail over the last 20 years, this might be a new favorite! Staff warm and helpful , location quiet . Perfect stay