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Vakarel Vacation Packages

Great value hotel, we stayed the night before a flight from Sofia airport. Food hall / shopping mall nearby, breakfast was good and the location was perfect for our purpose.

The check in was confusing. Eventually staff showed up. Did the job, but no more. Room was big, clean, and bed was fine. Couldn't really feel air conditioning. I was promised a robot to deliver room service. No robot. Food was terrible. Shuttle on time. That's the most I can say.

The hotel is very overpriced. It is outdated and hotel staff were aloof. Mediocre overall. The gym was very dirty and had little to no equipment. The floors were filthy and hadn’t been cleaned in a long time. No mats, towels and in a dungeon. The breakfast was mediocre. Would like to see healthier options and plant based options would be appreciated like in most other hotels. Would not be back.

Our Ac did not work very well.

We didn't get internet in the room and talk to the receptionist . But never was looked at. The air-conditioning was set by the hotel but it was hot . Parking you pay extra €15a day . The restaurant was good . Turkish food . The staff was friendly.

Polite staff, excellent central location, quirky parking (but at least it exists). My only complaint was the mismatch in price of parking between the website and reality - it is 15 EUR per day, which is also the price of all the paid parking facilities in the area.