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Keystone Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Keystone Hotel

Fishing
Children's activities
Exterior
Building design
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Free airport shuttle
    Free airport shuttle
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
400 Egan St, Valdez, AK, 99686
  • Valdez Post Office
    2 min walk
  • Valdez Museum
    4 min walk
  • Valdez Convention and Civic Center
    4 min walk
  • Valdez, AK (VDZ)
    7 min drive

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Private Bathroom

Standard Double Room, 2 Double Beds, Non Smoking, Private Bathroom | Blackout drapes, free WiFi, bed sheets

Standard Double Room, 2 Double Beds, Non Smoking, Private Bathroom

  • 204 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Single Room, 1 Queen Bed, Non Smoking, Private Bathroom | Blackout drapes, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed, Non Smoking, Private Bathroom

  • 204 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Single Room, 1 King Bed, Non Smoking, Private Bathroom | Blackout drapes, free WiFi, bed sheets

Standard Single Room, 1 King Bed, Non Smoking, Private Bathroom

  • 204 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, Multiple Beds, Non Smoking, Private Bathroom

Standard Suite, Multiple Beds, Non Smoking, Private Bathroom | Blackout drapes, free WiFi, bed sheets

Standard Suite, Multiple Beds, Non Smoking, Private Bathroom

  • 408 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Suite, Multiple Beds, Non Smoking, Private Bathroom

Family Suite, Multiple Beds, Non Smoking, Private Bathroom | Blackout drapes, free WiFi, bed sheets

Family Suite, Multiple Beds, Non Smoking, Private Bathroom

  • 408 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Similar properties

Exterior

Best Western Valdez Harbor Inn

Breakfast included
Free airport shuttle
Parking included
Free WiFi
4.1 out of 5, Very Good, (541)
The price is $135
per night
$143 total
includes taxes & fees
Dec 9 - Dec 10
Best Western Valdez Harbor Inn

About this property

Keystone Hotel

Valdez hotel steps from Valdez Post Office
A microwave in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, barbecue grills, a picnic area, and a TV in a common area are onsite. Housekeeping is available on request.
Keystone Hotel offers 104 accommodations with hair dryers and complimentary toiletries. Televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. A roundtrip airport shuttle is complimentary to guests (available on request). This Valdez hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site.

Keystone Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 5:30 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 9:00 PM on request
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 5:30 AM to 9:00 AM

Things to do

  • Bicycle storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • No elevator

More

  • No plastic water bottles
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Free local calls
  • Heating
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between September 20 and May 18.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Keystone Hotel Valdez
Keystone Valdez
Keystone Hotel Hotel
Keystone Hotel Valdez
Keystone Hotel Hotel Valdez

Keystone Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 146 out of 745 reviews" "
Rating 8 - Good. 240 out of 745 reviews" "
Rating 6 - Okay. 175 out of 745 reviews" "
Rating 4 - Poor. 124 out of 745 reviews" "
Rating 2 - Terrible. 60 out of 745 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Traveled with group
Needs some updating/ maintenance. Also, turn the heat down/ off. Great location. Not overly friendly.
Stayed 3 nights in Aug 2024

6/10 Okay

Bernard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Close to ferry
Stayed 1 night in Aug 2024

8/10 Good

June

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast wasn’t enough (bread, eggs & waffle mix), and the sausage I felt wasn’t cooked enough. Other then that, it was fine.
Stayed 3 nights in Aug 2024

8/10 Good

Loy

Traveled with group
Liked: Staff & service, room comfort
Valdez fishing trip
It was a good stay. The bed was nice and firm and the shower had amazing pressure. The continental breakfast wasn’t bad at all. You can tell it’s an older building but it’s kept up nicely. The walls are very thin though so you can hear everything going on around you. Plenty of parking and walking distance to some good food trucks and a great pizza place.
Take time to walk to docs
Welcome to Valdez
Just here for the fish
Stayed 3 nights in Aug 2024

4/10 Poor

william

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wow. What can we say? DUMP. Nice staff. Hot shower.
Stayed 1 night in Aug 2024

4/10 Poor

Kari, Little Suamico

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The walls are very thin and you can clearly hear conversation from the next room and hallway. The room was cold and it does not have individual heating. The bathroom had water damaged ceiling tiles and a dead bug on the floor upon arrival. Coffee was not ordered so there was not enough for breakfast.
Stayed 1 night in Aug 2024

2/10 Terrible

Lori

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Not worth the money!
I would not recommend this hotel. Paint was peeling on the bathroom walls. Shower faucet was pretty much broken. Either cold or scalding. They said coffee, tea, hot cocoa & spiced cider. Unfortunately no coffee and no hot water to make the other beverages. At the price we paid was not worth it. Should be a budget hotel at $39.95
Stayed 1 night in Aug 2024

6/10 Okay

Lucy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms are tiny front desk was very nice, clean bed and nothing fancy. Glad I only stayed one night.
Stayed 1 night in Aug 2024

6/10 Okay

Karen

Traveled with partner
Liked: Staff & service
I read about this hotel so I wasn’t surprised with any of it. The room was clean, it was close to the ferry terminal, and it was a place to sleep for the night. It is noisy (thin walls; bring ear plugs) & room is small but again, I knew all this beforehand. If you’re expecting a 5-star hotel, this is not the place for you, but it’s a clean place for the price.
Stayed 1 night in Aug 2024

8/10 Good

Thomas, Murrells Inlet

Traveled with family
Liked: Cleanliness, staff & service, amenities
The place is old and the rooms were small but clean. Had a nice breakfast area and adequate food. Good overhang to park the bikes. Easy walkable to a very good restraunt next door. The brewery is a couple of blocks away. Would stay here again.
Stayed 1 night in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Tony

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room I reserved was unavailable. Light over bed didn’t work. Carped very old and literally sticky. Bathroom floor floods with water when you take a shower. Paper -thin walls so I could hear literally every word of my neighbor’s normal-tone conversations. No USB chargers or mini-fridge in a $180/night room is ridiculous. Old-school metal key! I should have saved the money and slept in my car. Or just not have slept at all.
Stayed 1 night in Aug 2024

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There are not many options in this area. Don’t expect much. It was clean and convenient
Stayed 2 nights in Aug 2024

4/10 Poor

Tom

Disliked: Staff & service, property conditions & facilities
Less expensive than others in town.
Stayed 1 night in Aug 2024

6/10 Okay

Tom

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Had no room service. No clean towels.
Stayed 3 nights in Aug 2024

4/10 Poor

Julie

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
You can hear everything through the walls. Hair in bed and on 4 pillow cases. Tv didn’t work. They did have shampoo, conditioner, lotion and a hair dryer.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel.
The hotel is basic but clean. The ventilation systems to transmit more noise from adjacent rooms.
Stayed 1 night in May 2024

8/10 Good

Trudy

Traveled with group
Liked: Cleanliness, staff & service, amenities
Rooms really tiny and outdated but cute and clean
Stayed 5 nights in Aug 2024

4/10 Poor

Joanna

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Gross but a place to lay your head down. Bed sheets were clean but everything else was dirty and dusty.
Stayed 1 night in Aug 2024

2/10 Terrible

Rochelle

Disliked: Cleanliness, property conditions & facilities
Hotel? Motel, of the Worst Kind.
Keystone Hotel should be shut down by building code and health department. The place is skanky, pipes go through the room, outlets have missing covers and behind furniture or bed. The window was open on my arrival, the heat is central, loudly blowing 24/7. The heat is too high, hence the open window? When the system "kicks on" the entire room vibrates like the spinning cycle of an old washing machine that lasts 3+ minutes. This happens often. The eating area is filthy. The table I sat at had something dried across it. I moved to another, less dirty and wipeable. Everything on the counter needs to be removed so the counter can be thoroughly cleaned and sanitized. I brought down the basket with tea bags to the reception desk, trying to be descrete, pointed and said, "You need to look inside." I did that twice. THERE WERE THREE DEAD MAGGOTS INSIDE! They had been there awhile. The "queen" bed is two twin mattresses side by side. The best thing is the newer washer and dryer.
Stayed 2 nights in Aug 2024

4/10 Poor

Marianne

Stayed 1 night in Jul 2024

4/10 Poor

Leah, Whitehorse

Liked: Staff & service
Disliked: Property conditions & facilities
On the outside it looks great. Inside, the rooms are so outdated and very run down. We had mold all over both bathrooms and it wasn’t very clean. It was quite pricey for what it is. The staff were nice and breakfast was good at least. The hotel itself is in rough shape.
Stayed 1 night in Aug 2024

4/10 Poor

Gino

Liked: Staff & service
Disliked: Property conditions & facilities
Great staff ! Rooms are excessively small and shabby, no fridge or microwave.
Stayed 4 nights in Jul 2024

8/10 Good

Ronnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a unique property. The rooms are simple and efficient, no frills. The breakfast and coffee in the morning were good. The staff was helpful and friendly. It's a great location. It's close to the dock. We walked to our cruise. There are nice restaurants and coffee shops nearby. One thing to be aware of is that you can hear all the goings on in the rooms around you, but it wasn't overly noisy.
Stayed 4 nights in Jul 2024

8/10 Good

Shila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable enough for a one night stay.
Small room, not much space, comfortable enough, fair breakfast, enough sitting space, desk staff young and not very inviting.
Stayed 1 night in Jul 2024