This aparthotel features concierge services, express check-out, and tour/ticket assistance. WiFi in public areas is free. Other amenities include multilingual staff assistance. Each apartment features a washer/dryer and a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a dining area and a coffee/tea maker, and other amenities include free WiFi and a TV. Housekeeping is available once per stay.
Down Town 13 Apartments offers 13 air-conditioned accommodations with washers/dryers and coffee/tea makers. These individually decorated and furnished accommodations include desks. Beds feature down comforters. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.
Bathrooms include showers. This Valencia aparthotel provides complimentary wireless Internet access. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.
Down Town 13 Apartments features multilingual staff, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. This Valencia aparthotel also offers express check-out and an elevator.
Languages
English, French, German, Portuguese, Spanish
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Family friendly
Children stay free (see details)
Crib: EUR 5 per day
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Full-sized refrigerator/freezer
Microwave
Stovetop
Bedrooms
Bedroom
Bedsheets provided
Down comforter
Bathroom
1 private bathroom
Hair dryer (on request)
Shower
Towels provided
Living spaces
Living room
Separate dining area
Entertainment
37-inch TV
Laundry
Washer/dryer
Work spaces
Desk
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Services and conveniences
Concierge services
Housekeeping (once per stay)
Iron/ironing board
Multilingual staff
Tour and ticket assistance
Location highlights
In a historical district
In the city center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
13 units
5 floors
Built in 1950
Individual decor
Individual furnishings
Soundproofing
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 25
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Per property policy, groups of guests under 25 years old are not allowed to stay at this property, except for families with children.
Access methods
Private entrance, smart lock
Pets
Pets not allowed
Children and extra beds
Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 5.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: EUR 200 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Crib (infant bed) fee: EUR 5.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number AT-36658-V, AT-36659-V
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property
Property is also known as
Down Town 13 Apartment Valencia
Down Town 13 Apartment
Down Town 13 Valencia
Down Town 13
Down Town 13
Down Town 13 Apartments Valencia
Down Town 13 Apartments Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 65 out of 207 reviews
10 - Excellent
65
Rating 8 - Good. 97 out of 207 reviews
8 - Good
97
Rating 6 - Okay. 28 out of 207 reviews
6 - Okay
28
Rating 4 - Poor. 7 out of 207 reviews
4 - Poor
7
Rating 2 - Terrible. 10 out of 207 reviews
2 - Terrible
10
8.2/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Elisabeth
Nov 19, 2024
Liked: Cleanliness, room comfort
Comfortable and Convenient
Simple accommodations in a great location. We loved being so close to the Valencia Silk Exchange and the cathedral. Valencia is a wonderful city and we look forward to visiting again. The apartment was comfortable, and we were glad to be able to wash our clothes! The staff was very helpful and brought over a laundry detergent pod so we didn't have to go out and buy a whole lot more than we needed.
Very well situated and close to everything. I recommand.
Diane
Stayed 6 nights in Nov 2024
8/10 Good
Linda
Traveled with group, Traveled with partner
Oct 24, 2024
Liked: Cleanliness
Unit was nice and roomy
Old looking but very functional
Staff was very helpful.
Linda
Stayed 4 nights in Oct 2024
10/10 Excellent
Teresa
Traveled with partner
Oct 21, 2024
Liked: Cleanliness, amenities
The accommodation were clean and comfortable. The young name that we met at office to get info to get into room was very help. Walked us over and helped us set the spot to open door. He was very patient with us older non technical adults. I looked myself out and was able to get immediate assistance to get back into my room. I highly recommend for anyone visiting Valencia Every close to so many sites
Teresa
Stayed 4 nights in Oct 2024
4/10 Poor
Kevin
Oct 9, 2024
Disliked: Room comfort
The staff was fine trying to get us in our apartment. Lena sent an email through Expedia to me about check-in instructions. I never got it, but she did show me where she sent it. It wasn’t her caught.
We were on the ground floor, with our windows at the sidewalk and street. It was the noisiest 2 nights we ever had. We were up almost all night both nights because of noise. It was extremely loud.
The room was fine, clean and plenty of space. There is no dryer for clothes, just a washer, so we had to leave with damp clothes. This is just what we went through. València as a whole was nice, though.
A few items in the advertising were not present. Windows did not close entirely as screws were missing. But a fine stay at a good price. Only AC was in living room so bedroom was stuffy.
tony
Stayed 5 nights in Sep 2024
2/10 Terrible
keiran
Traveled with partner
Sep 29, 2024
Disliked: Property conditions & facilities
It is my understanding that this company manages sevral properties. The room we received is grossly misrepresented by the pictures shown, i believe there was one picture hidden in the back of there 40plus picture album. Im sure most of there rooms are up to scratch but this one is not. Had dark and barred up windows on the street level, very dirty veiw is of graffiti. Soundproofing advertisited was sub-standard if not an outright lie. The widow frames are very old and wooden and have gaps you could pass notes through when close to people walking by outside. Road is shared with bars and restaurants so noise kept us up til 2 when they shut. Also advertisited queen size bed which was not the case bed was a double at best. The furnishings where made up of the family hand me downs that kids would get for there first flat. Dented and rusting fridge, table with more chips than paint, toaster that is partially melted and crushed lampshades to complete the look. Room was a complete baot and switch while to have a good rating the majority of there rooms must be fine but be aware that you a rolling the dice booking at this location and we also booked months in advance. You can not convince me that they are aware of exactly what they are doing when lumping this room in with the rest of there stock.
Loved the property and when we return to Valencia for a longer stay we will look to book here again! Just a few blocks away from the most incredible Market I have ever attended. The food offerings are incredible, lots of fresh everything.
We loved our stay here!
Cheers and Gracia!
Mike and Ally 🇨🇦
Great place overall one of the best hotels i have stayed at in Spain. Especially cause the AC works great. My big recommendation would be for them to get better beds. Aside from that great hotel.
Overall property was what it described. Great location. The main issue is the air conditioner did not cover the entire apartment so it was hot in the rooms and we had to ask for fans. They were very responsive but if they would invest in better HVAC system it would make the stay more pleasant especially in the warmer months.
Elizabeth
Stayed 4 nights in Jul 2024
8/10 Good
Weicai
Traveled with family
Aug 11, 2024
Liked: Amenities
Excellent location! AC blows cool air which is so good in such hot summer time. Friendly staff although we don’t speak Spanish.
Weicai
Stayed 2 nights in Aug 2024
8/10 Good
Verified traveler
Traveled with family
Jul 15, 2024
Liked: Cleanliness
Verified traveler
Stayed 4 nights in Jul 2024
2/10 Terrible
Erika
May 27, 2024
Erika
Stayed 3 nights in May 2024
10/10 Excellent
Sylvia
Traveled with family
May 24, 2024
Liked: Cleanliness, room comfort
Excelente ubicación, cómodo, súper limpio y bien distribuido y decorado
The property actually exceeded my expectations. I assumed that the extra sleeping was only on a pullout sofa, which would’ve been terrible… But there was a loft with two beds above, so our unit could sleep easily for people comfortably and maybe a fifth. There was not a toaster oven, which was a disappointment. But otherwise there was the typical small European shower and kitchenette.
Erica
Stayed 10 nights in Apr 2024
8/10 Good
Verified traveler
May 1, 2024
Liked: Cleanliness
Verified traveler
Stayed 2 nights in Apr 2024
6/10 Okay
Guylaine
Traveled with family
Apr 12, 2024
Disliked: Room comfort
Very Poor WIFI * 3/10 Condition of room.
In 2024, WIFI shouldn’t be an issue to be mentioned. Very, very Poor WIFI. Condition of room was so, so…not upgraded. We love old buildings, here it was about the esthétique…not very appealing. Zero amenities, not even to make coffee. It was OK at best. The only good, it’s the location.
The apartment was perfect for the price. Generally quiet, but did find it noisy on Friday/Saturday. Firm bed in awkward position in room. Fine for us, but if someone has mobility issues this would be a concern. Perhaps, not all suites are the same.
Excellent location with lots of dining options. A reasonable walk from the bus station. We brought our own foldable bikes but bike rentals plentiful and a very reasonable rate.
We would happily stay here again.
Bonnie
Stayed 8 nights in Oct 2023
10/10 Excellent
Maria E.
Traveled with partner
Oct 10, 2023
To start Pablo was wonderful & welcoming. It was perfect place for us.
The location of the property is fantastic. The pictures of the property are deceiving since it is run down. Curtains broken at the edges, towels in need of replacement. Needs TLC! Dryer advertised as available and it is not, all they had was a hair dryer…
Edgar
Stayed 2 nights in Jun 2023
10/10 Excellent
Matias
Traveled with family
Jun 10, 2023
Liked: Cleanliness, room comfort
Matias
Stayed 3 nights in Jun 2023
8/10 Good
Rabih, Zahle
Traveled with group
Apr 15, 2023
Liked: Amenities
The apartment is nice, well located in a somehow quiet street but u can hear easily things outside. The check-in and check-out time are strict to 16:00pm and 12:00pm.
cockroaches in the apartment! I don't even know where to begin! Myself, my husband and our 4 year old toddler couldn't stay in the apartment for more than one night. Upon entering the apartment I could right away tell that the pictures on Expedia for this apartment were taken quite few years ago as there were stains on the sofa, marking all over the walls and the furniture looked very beat up. But it got much worse as when we turned on the aircon a huge cockroach came out and then another one appeared in the bathroom during the night. There were also strange insect trails inside kitchen drawers and the sink and tap area. So for obvious reasons I booked another hotel in the morning and contacted the property by what's up (as this is how the got in touch) and via Expedia chat. I explained the property very politely that there was an obvious issue at the apartment and we couldn't stay another night as we have booked two nights. The property manger told us that us we have booked via Expedia directly they couldn't provide a refund directly and that we should contact Expedia first and make arrangements. After a few weeks of waiting Expedia got in touch to say that the property had denied our request for compensation for the night we didn't stay! Awful experience and customer service on both sides!